Clean and sanitize the equipment. Pave and beautify the parking lot.
WINSTON S
Customer Reviews for Beez Kwik Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and professional
VICTOR GThe 2cond mirror passage don't show the highest back,, show the door, and you can moved, When you drive the truck is difficult stay right, they have problems.
Javier RFriendly place and very nice people
KENIA QEl mejor servicio al cliente lo tienen en esta tienda
VICTOR GThe truck was dirty, and out of maintenance, specifically breaks maintenance. I called the previous Friday by noon to do the reservation (which was other store). When I got to the store which address is 1050 N Flagler Ave at Homestead, they told me that they didn’t had any truck available, when I did my reservation with anticipation. After that, they gave send me to the other store to pick up another truck right there. If they work like that, I don’t understand what’s the point to make a reservation..
Joel Pnight and day from pickup location - sad part is I'm not paying to clean up a rental truck that was dirty from pickup, they were understanding , but we know the burden falls on them to do someone elses job ( IE the pickup location personell should have preped the vehicle for the next customer )
michael oExcelente servicio y muy profesional
South CSúper muy buena atención y muy atento el señor que me atendió,lo recomiendo cien por ciento con los ojos cerrados,súper más que complacida,gracias.
Niurka DThe personnel was ruled also I received the truck on an eighth of a tank of gas and since they had my credit card number on file they took an extra $44 from my card don't think I'll use U-Haul again did not like this experience
Fernandez TMy whole experience with U haul was poor.. after having to go to this location because my first location was closed this store did not know anything that was going on. The main guy working here was arguing with a cust and quit on the spot. Now I had to wait 1 hr to get my trailer. After I get my trailer I and left I get a call 45 min later to come back to the store as they need to re check my connection and take some pictures.. are you serious? I was threatened by the girl on the on the phone that I will be liable for the trailer as if this was my fault. The trailer lights stopped working at some point of the rental. Poor maintenance. I will not recommend this location and uhaul to anyone after my 1st experience .
Javier TI basically dropped the trailer off at a swamp. The area where they keep the trailers looks like the actual everglades. Massive puddle in the middle of the lot.
Johnathan RI was issued a contract with 5/8 of gas and I see only 4/8 (half tank) I notified the attendant and again reminded at the return about the short 1/8 of fuel. He said that you we're aware, but you still charged me for the missing fuel. Why do I need to see those details that you pretend to ignore ? It just does not look right, when other details are never ignored. Please refund and notify me by text 786-597 1242
Jose BSuper 👌
Roberto TI did not receive a receipt fir the final balance. It was just charged to my credit card.
Richard RVery professional and the face was very Friendly
JONATHAN JGreat
OSMAR SEverything was fine . Great Custumer service .
Enrique DExcellent service
Teresa LAttendants treated us with respect and were extremely helpful and considerate!
Amy MFree sparkling water and a piece of fruit with every rental!😄
Scott CHorrible place, full of drunk people around and inside the store
Ruben HWoman at the counter was helpful
Kalli GI don't know why I received a charge of $30 when I put extra gas in the uhaul truck. Please look into this for me. I have been renting with this company for years. Thank you
Tonia HLady at check in did not give receipt for turn-in of vehicles (truck and trailer). It appeared as she was only one working the convenience store that she was maxed out helping the many convenience store customers and could not check-in the vehicles. I departed with no receipt as I had already wasted 30+ minutes waiting and needed to go to a scheduled business meeting. Two days later I get a $212.40 charge on Credit Card. Upon getting the charge notification, I went to the location and no one there could resolve the unexplained charges. They said I needed to wait until the lady who handles the Uhaul business was back to work! Thus, I still am waiting for an explanation!
Ken AWhen equipment was picked up we were given a drop off option on 92nd and Krome Ave In Miami. This location is a farm that has a UHaul sign and Key drop off box but it has a chained locked gate with no way to get in, no one was there, and no way to get in. We were left with the inconvenience to find another drop off location on our own, and having to wait for a return call from UHaul. By the time we got the call back we had already figured it out.
xiomara rHuge lack of responsibility on behalf of location. Uhaul truck should have failed inspection due to worn out front tires. We had one of our front wheels blow out during our trip. Roadside assistance ended up replacing both and recommended we NEVER use this location again. Our truck was fully loaded and a serious accident could have taken place.
Javier LThe trailer tongue wouldn’t properly secure onto my hitch. It was extremely loose. I had to buy concrete bags to apply weights. It’s not the location fault for the trailer issue. It just need to be serviced
AVINASH RFilthy, poorly run and they gave me wrong information especially when entering our final destination
Olenka SLocation was okay. Got the trailer hitched up only to find out that it he didn't lock the trailer to the ball. I drove the car up on the trailer and it came off the ball. He was standing outside and didn't bother to assist.
Michael SI love U Haul
Joshua VService was friendly and fast. Will definitely rent from here again.
Eddie BI had no reservation, but waited almost an hour for pick up b cause person who can do rental contract was not available... after I got the trailer, everything was fine.
LUIS GOutstanding pleasant and courteous service. Nothing to change here.
JOHN MExcellent service and very friendly!!!!
JUAN AThey over charged me I brought it back on the 20 they charged my card 23 now I have to dispute this charge what a aim in the but the last time I rented from them I went to bring it back they were closed for weeks I cant believe this
Eric GThe area they use to rent the vehicles is a dumping area for open case of drinks food etc. Not very proffesional. The truck was dirty and obviously not sanitized inside. It also had a warning about the tires.
Lawrence DGreat service
JUAN MThis place is excellent, services ,
Jose ONot a professional operation. Almost no inventory. Just a poor quality convenience store.
Robert BMala atención al cliente! No tienen conocimiento del procedimiento y la compañía no explíca la política! Es una estafa nos entregaron el tanque con 1/4 de gasolina y lo llenamos nos gastamos 90 dólares y solo nos devolvieron 37. Es un robo esta compania!
robin aSeguir trabajando bien asi con ecelencia
Enrique S