Customer Reviews for Creative Woodworking
(U-Haul Neighborhood Dealer)

683 reviews

166 E Morris St   Bath, NY 14810
(@ May St)

(607) 776-6360

Office Hours

  • Monday:
    7 am - 12 pm / 1 pm - 12 pm
  • Tuesday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    7 am–10 am

Services at this Location:

Contact Us

(607) 776-6360

166 E Morris St
Bath, NY 14810
(@ May St)

Services at this Location:

Office Hours

  • Monday:
    7 am - 12 pm / 1 pm - 12 pm
  • Tuesday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am–12 pm
  • Sunday:
    7 am–10 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

BLAKE MILLER 
Rating:
4.0

got to pet the cat. cat tried eating me when i stopped. overall, 10/10 experience

Genesis Ornes 
Rating:
5.0

Customer did not leave a comment.

Randolph Clark 
Rating:
5.0

Customer did not leave a comment.

mark koester 
Rating:
5.0

I have rented a ton of uhauls over the past few years and John in Bath, NY is easily the best around!

Philip Bariteau 
Rating:
4.0

Customer did not leave a comment.

Michael Tobias 
Rating:
4.0

The business hours shown on Uhaul don't match reality. CALL the location to confirm your reservation asap if you want to actually talk with somebody to check you in.

Michael Moore 
Rating:
5.0

Customer did not leave a comment.

David Greenfield 
Rating:
5.0

Customer did not leave a comment.

Kristy Langtry 
Rating:
5.0

Customer did not leave a comment.

Joshua Farnham 
Rating:
5.0

Customer did not leave a comment.

tracy macgill 
Rating:
5.0

It's all good. Thank you.

Howard Buckley 
Rating:
5.0

Customer did not leave a comment.

George Holicka 
Rating:
5.0

Nothing I can think of at this time, thank you. Great service.I 👍

Howard Buckley 
Rating:
4.0

There is a credit card on file it took me longer than expected so I called the store today. I’m keep an extra days is that OK? They said yes the credit card on file is what you need to pay for that. What paid for the first day

Rayco Teneyck 
Rating:
5.0

Customer did not leave a comment.

Kyle Baird 
Rating:
5.0

Customer did not leave a comment.

cherisse GRIFFITH 
Rating:
5.0

Could not be better. Big thanks to John in Bath, NY.

Robert Felt 
Rating:
5.0

John goes above and beyond for all his customers. Would always recommend him.

Lucinda Konopski 
Rating:
5.0

Customer did not leave a comment.

Beverly Pragle 
Rating:
3.0

Customer did not leave a comment.

Randy Hoad 
Rating:
4.0

Customer did not leave a comment.

Pat Farrell 
Rating:
5.0

Customer did not leave a comment.

Terry Snyder 
Rating:
5.0

For a small location everything was top notch and ready to go when I got there. Only took a couple of minutes and I was on my way. Good Job!

Thomas McKinney 
Rating:
5.0

Customer did not leave a comment.

Howard Buckley 
Rating:
3.0

After hrs drop off - no issues

William Estes 
Rating:
5.0

Excellent customer service at the Bath NY location.

Mark Dedie 
Rating:
5.0

Customer did not leave a comment.

GIRDON SIMMONS 
Rating:
5.0

Customer did not leave a comment.

Samuel Crumpton 
Rating:
5.0

Customer did not leave a comment.

CHRIS LAPIERRE 
Rating:
5.0

Customer did not leave a comment.

Richard Perman 
Rating:
5.0

Customer did not leave a comment.

Natasha Bonner 
Rating:
5.0

Customer did not leave a comment.

Marjory Cleavlenad-Yeakel 
Rating:
5.0

Great personalized service!

Mark Dedie 
Rating:
5.0

Customer did not leave a comment.

DEB BARTLETT 
Rating:
5.0

Thx to a Marine who has been a great help. I'm will be in touch soon. I will need another rental next month

ROBERT DESANDRO 
Rating:
4.0

Turned in my trailer and received no receipt or email of doing so. I had to take pictures of the trailer as proof that I turned it in and that no damage was done.

John Kluchonic 
Rating:
5.0

Customer did not leave a comment.

Tracey Cagle 
Rating:
5.0

Customer did not leave a comment.

Lisa Hall 
Rating:
4.0

Customer did not leave a comment.

JEFF LIEBERMAN 
Rating:
5.0

The truck had been smoked in, I did clean the vehicle inside and out before and after I drove the truck.

ANDREW PIERPONT 
Rating:
5.0

Customer did not leave a comment.

Jayne LaMar 
Rating:
3.0

The owner wasn't very friendly but other than that, no complaints.

Lisa Hall 
Rating:
5.0

No problems at all, very helpful.

STEPHEN LANG 
Rating:
5.0

Customer did not leave a comment.

Howard Buckley 
Rating:
5.0

Customer did not leave a comment.

Alex Willis 
Rating:
5.0

Customer did not leave a comment.

Bryan Hitchings 
Rating:
3.0

Better greeting, a simple smile

MARIE LABAZE 
Rating:
5.0

Customer did not leave a comment.

Molly Guerin 
Rating:
3.0

Customer did not leave a comment.

Roger Taft 
Rating:
3.0

Customer did not leave a comment.

Skylar Gifford 
Rating:
5.0

John is the best owner/operator of a UHAUL location I have encountered (and I have rented vans and trucks well over a dozen times in 3 states since 2015). John was exceptionally helpful and accommodating. I can’t thank John enough for his kindness, compassion and service. UHAUL should be honored to have such an amazing owner/operator as part of the organization.

Ana Comford 
Rating:
5.0

Customer did not leave a comment.

Shelli Runnels 
Rating:
2.0

They gave me a 17 foot when I asked and paid for a 20 foot.

NINA STERNBERG 
Rating:
5.0

Customer did not leave a comment.

SIMON PATOINE 
Rating:
5.0

John was very personable and helpful

JOSEPH WRAY 
Rating:
5.0

Customer did not leave a comment.

Jonathan Stromsness 
Rating:
5.0

Customer did not leave a comment.

Jonathan Stromsness 
Rating:
5.0

Customer did not leave a comment.

James Finch 
Rating:
5.0

I think it’s outrageous for mileage prices I rented just the normal pickup which was $19.95 to rent for just a few hours and end up paying $99.00 because of the cost of the mileage used

Randall Mastin 
Rating:
5.0

Customer did not leave a comment.

Michael Pinto 
Rating:
3.0

Customer did not leave a comment.

Rodney Coe 
Rating:
5.0

Customer did not leave a comment.

James PaBON 
Rating:
5.0

The app didn’t work to check back in but other than that everything was fine. We received our bill via email & it was right on. Thank you

Michael Pitman 
Rating:
5.0

Customer did not leave a comment.

Cynthia Gardiner 
Rating:
4.0

Customer did not leave a comment.

Francis Rees 
Rating:
5.0

Customer did not leave a comment.

Wanda Simons 
Rating:
3.0

The floor mat was not clean.

Suresh Kumaar Jayaraman 
Rating:
5.0

Hire more site managers like John! So helpful! Great running 9 foot cargo van. Comfortable. Better gas mileage than posted. Will not hesitate to send clients his way.

James Duquette 
Rating:
3.0

The salesman made a mistake. I told him dropping off at Bath, New York. He put in the computer “Return to Vestal, New York “ He charged me $20.74. Corporate charged me on extra $100 for not returning to Vestal,New York. I will dispute the extra $100 with my Credit Union. Talked to Corporate that said “Too Bad”

Raymond Fendick 
Rating:
5.0

Customer did not leave a comment.

Michael Decker 
Rating:
5.0

Customer did not leave a comment.

david deal 
Rating:
5.0

Customer did not leave a comment.

Albert Gerth 
Rating:
5.0

Customer did not leave a comment.

Randy Hoad 
Rating:
5.0

Customer did not leave a comment.

Randy Hoad 
Rating:
5.0

Customer did not leave a comment.

Terry Mehlenbacher 
Rating:
3.0

Customer did not leave a comment.

Warren Brown 
Rating:
5.0

Customer did not leave a comment.

david deal 
Rating:
4.0

Customer did not leave a comment.

Isadore Ambriz 
Rating:
5.0

Stay the same

Jeffery Curran 
Rating:
5.0

He is amazing and goes above and beyond for the customer. He got me a break and we had an entire headlight unit that needed to be replaced and he got it done within an hour of our call!!! Thank you sir for your service to our country and for being an amazing person!

HEATHERMARIE CAREY 
Rating:
1.0

The owner John was extremely rude and made the overall experience a nightmare. I would not recommend his location to anyone due to his behavior. He needs to retire!

Lisa Card 
Rating:
5.0

Great customer service!!

Jane Russell 
Rating:
5.0

Customer did not leave a comment.

Brandon Tompkins 
Rating:
5.0

This location picked up the slack of the lazy Hornell location. I had my reservation in Hornell for a month ahead of time. The day before my pick up the Bath location called me and said Hornell had no trucks so I would need to drive further away to pick up a truck in Bath. It was an extra 30 min drive to get the truck because the Hornell location refused to get a truck from any other location for me.

Jayson Dinger 
Rating:
4.0

Customer did not leave a comment.

Adam Travis 
Rating:
5.0

Customer did not leave a comment.

Mark Fitzgerald 
Rating:
1.0

The location was moved to an area 25 miles away, costing me more for the mileage fee. When I called to pick up the vehicle, the gentleman told ne he had an appointment so I had to move up my pick up time by an hour, causing me to have the vehicle back that much sooner. When I found out the truck would not work for my needs, I then had to make arrangements to drive it back to Bath after having to get a different truck from the original location in Hornell. It was a terrible experience, costing me a lot of additional miles and hours of driving after working a 16 hour shift at the hospital.

Connie Kearns 
Rating:
5.0

Customer did not leave a comment.

Tom Marti 
Rating:
3.0

I didn't like the fact that I had to pay for the dolly. It was in the way and I had to beak the seal to move so we could fit our items in.

kurt silvestro 
Rating:
5.0

Customer did not leave a comment.

Yoandry Navarro 
Rating:
5.0

Location of truck was 68 miles from where I reserved it ... Unacceptable !!

Dawn Galinson 
Rating:
5.0

Customer did not leave a comment.

chris schmidt 
Rating:
5.0

Absolutely wonderful people, very helpful. They made everything so simple and easy for us.

KEVIN DRAKE 
Rating:
5.0

Customer did not leave a comment.

JASONMING MOK 
Rating:
3.0

Improve U-haul app so customer can upload odometer and gas gauge photo from their phone. U-haul app would not accept photos, tried for 30 minutes, family was waiting for vacation. Negative experience. No person available to help at 9:00 AM. I paid $261.00 and a relative paid $199.00 for same day, 2 day, same size truck in Scranton, one way rental to Dumont NJ. I feel overcharged. I saw multiple trucks in Kingston PA the afternoon I rented U-haul in Dallas, PA and wonder why I was made to travel a longer distance from preferred location of Exeter PA and I feel overcharged.

Daniel Kepich 
Rating:
4.0

Customer did not leave a comment.

Shane Roy 
Rating:
5.0

Customer did not leave a comment.

DAN TIMMONS 
Rating:
5.0

Customer did not leave a comment.

RUTH SPRAGUE 
Rating:
5.0

Customer did not leave a comment.

Julie Wint 
No reviews have been submitted for this location.

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