Customer Reviews for Discount Restaurant Equipment
(U-Haul Neighborhood Dealer)

476 reviews

105 Meta Dr   Clayton, NC 27520

(919) 553-8604

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: 12 pm–5 pm

Services at this Location:

Contact Us

(919) 553-8604

105 Meta Dr
Clayton, NC 27520

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: 12 pm–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Uhaul was dirty and has a VERY bad odor. Charged for gas when I barely used any. Will NOT be using again

Devonte Barnes 
Rating:
5.0

Customer did not leave a comment.

saul molina 
Rating:
5.0

Customer did not leave a comment.

John Wisniewski 
Rating:
5.0

Customer did not leave a comment.

Belle Wilson 
Rating:
4.0

Customer did not leave a comment.

Donna Audet 
Rating:
5.0

Customer did not leave a comment.

Cheryl Corley 
Rating:
5.0

Customer did not leave a comment.

Austen Harry 
Rating:
5.0

Customer did not leave a comment.

Derius Faison 
Rating:
5.0

Customer did not leave a comment.

Dana Massengill 
Rating:
3.0

My overall comments for this experience is terrible. I ordered my rental several weeks in advanced and requested moving help. The moving help initially booked never answered my phone calls and I had to cancel them and rebook with another company. Well when I did that I called in to the customer support line and the person who helped booked for the wrong date. So the moving help arrived at my unload location a day early. So I had to go back and cancel them just to rebook again. Then having to get my rental was a nightmare. The week of having to get my rental I was called and advised my location would need to be changed for pick up. I go to the location that I was changed to and find the truck. However, there were no keys for me to use the truck. I then have to call in again for the 3rd time in a week to get assistance. After a new location was found I had to drive an hour each way to get the truck and take it home. Additionally, I ordered furniture pads and I did not have those either. This was one of the worst experiences I’ve ever had with U-Haul. The customer service provided by the agents I spoke with was good but overall I would like to obtain a refund for the amount of extra travel I needed to do.

Chris Howell 
Rating:
3.0

Customer did not leave a comment.

Kirkland Rice 
Rating:
5.0

Gentleman working counter was very polite and helpful.

Jerry Vestal 
Rating:
4.0

Customer did not leave a comment.

Julie Houten 
Rating:
3.0

You moved my location from one that was just around the corner to one 30 miles away. That’s not cool. Then you charged me for gas after I had to burn up my own gas to get to the location that you switched. Just terrible…this after I confirmed my preferred location with a phone call…I am not happy and I will tell others.

Randall Rollyson 
Rating:
5.0

Customer did not leave a comment.

Carol Fox 
Rating:
3.0

A designated area for parking when leaving a vehicle. It was not clear where to park.

Richard Haag 
Rating:
3.0

Appreciated that the online pickup and drop off was easy. Have used other locations where it never seemed to work and I always had to schedule when someone was there or call and get help. Overall good experience!

Dawn Carroll 
Rating:
5.0

Customer did not leave a comment.

Belle Wilson 
Rating:
3.0

I had to guess my mileage! I went over my guess and was charged heavily. I brought it back before time, I put more gas in the truck than was in it when I got it. This is an outrage!!! Have me guess the mileage! What?!!!

Leslie Smith 
Rating:
5.0

Customer did not leave a comment.

Aaliyah Dunn 
Rating:
5.0

Customer did not leave a comment.

ROSA CAJAHUARINGA 
Rating:
5.0

Customer did not leave a comment.

CHARLES FENNESSY 
Rating:
1.0

Store was closed when arrived and sign on door said they had to step out. Store person rang me up wrong (Training) Incorrectly hooked the chains to my vehicle - we corrected (Safety and training issue) Did not close the ball lock on the trailer until i asked about it (Safety and training issue) Did not check my lights for functionality - when I asked him to do this he was dismissive. (Safety and training issue)

Michael Sauls 
Rating:
3.0

The entrance to the local is bad, rocks, gravel pot holes, the service is wonderful and the return process was quick and easy. Would definitely rent from that location again.

Curtis Bryant  
Rating:
5.0

These guys are great. I have used them numerous times and no problems ever. They are my Go-to whenever I need a trailer, truck or moving equipment. Five stars.

Horace Bennett 
Rating:
2.0

Too many U-Haul trucks. One way rental gets a first months free storage. Not true on rates or location. Tried three times. Then I rent what I think is more than enough 15' truck. I filled the gas to where it should be I still get charged because he said it didn't match enough between 1/4 & 1/3. Pretty tough to do. My $30 rental came out over $100.

Susan Blackmon 
Rating:
5.0

Just be ready when customers are ready for pick up

Ray Allen 
Rating:
5.0

You have a way to charge your customers for fuel vehicle rental and you should also have a way to reimburse a customer for over fueling as well. This needs to be fixed ASAP!!

NATHANIEL CLIFTON 
Rating:
1.0

Issues with the miles that not able to get resolved before they simple sent the truck out to another person within 10 minutes of my arrival even though I clearly stated I wasn’t checking it in until resolution and I was STILL within my rental time. I need my $50 overcharge back!!

Kimberlee Hyman 
Rating:
5.0

Great customer service

Kate Peterson 
Rating:
5.0

Make sure you reserve online, get there a little early. For a small place, they are very busy.

MARK WELLER 
Rating:
5.0

The customer service was excellent!! James was very helpful and friendly! We did have to file a claim because the body of the truck was wet..it rained over night and early morning we had belongings still in the truck and we discovered several of our possessions had gotten wet… we did report it and awaiting further response from your company

Sonya Walker 
Rating:
5.0

Great customer service.

Delores Ortiz 
Rating:
5.0

Customer did not leave a comment.

Kimberly Schwartz 
Rating:
2.0

The Uhaul was filthy, the passenger door wouldn’t hardly open, the internal door locks had been chewed by a dog and cut my finger from the sharp edges, the steering wheel shook so much my shoulder is sore, and the rental truck itself needed some definite repair before being rented out again.

Jonica Holdreith 
Rating:
5.0

Customer did not leave a comment.

Jami Mesimer 
Rating:
5.0

Customer did not leave a comment.

Solomon Dhandu 
Rating:
5.0

The mobile app did not work very easily for us doing 24/7 pick up and drop off. Very slow at pick up. Could never get the drop off truck to recognize where we were. We were literally sitting in front of the store.

Lester Capps 
Rating:
4.0

Customer did not leave a comment.

Matthew Hulse 
Rating:
5.0

Customer did not leave a comment.

TRACY Outlaw 
Rating:
5.0

A little east of Clayton but nice highway and no traffic Saturday am. Young rep was very helpful.

CHRIS COWLES 
Rating:
4.0

Nothing. I’ve dropped and rented at this location in the past

JAMES CHANDLER 
Rating:
4.0

The side view mirror was not tightened properly. It was so loose that driving would cause the mirror to turn. This is definitely a safety hazard.

Megan Quigley 
Rating:
4.0

Customer did not leave a comment.

Michael Chessar 
Rating:
5.0

Customer did not leave a comment.

RENZO HERNANANDEZ 
Rating:
5.0

Customer did not leave a comment.

DION CUNEO 
Rating:
5.0

none, they were friendly, and they help to return the truck to its parking spot..

David Becking 
Rating:
5.0

Customer did not leave a comment.

Michael Reynolds 
Rating:
3.0

Customer did not leave a comment.

Vanessa Twiford 
Rating:
5.0

The worker who helped us was great!

Terri Stawski 
Rating:
1.0

Rude and angry.

Thomas Murphy 
Rating:
4.0

I reserved in clayton tire and said available, then send a text that have to pick up in different location, the problem is that the location is 7 miles away from me,mean in 14 xtra miles and more gas that's the part cost more.

Efrain Irizarry 
Rating:
5.0

Customer did not leave a comment.

Thomas Modonado 
Rating:
5.0

Very happy with experience.

Susan Davis 
Rating:
5.0

Customer did not leave a comment.

Tanya Wiggins 
Rating:
3.0

Not Applicable

Adrienne Kinard 
Rating:
4.0

Customer did not leave a comment.

STEVE HODAPP 
Rating:
4.0

Service was good and representative was couteous.

Denise grant 
Rating:
5.0

Customer did not leave a comment.

Frank Hutchins 
Rating:
5.0

Customer did not leave a comment.

Frank Hutchins 
Rating:
5.0

Customer did not leave a comment.

William Strickland 
Rating:
4.0

Customer did not leave a comment.

Allen Goede 
Rating:
3.0

Customer did not leave a comment.

CLIVE MCCALLA 
Rating:
3.0

Customer did not leave a comment.

Latonya Bailey 
Rating:
5.0

Very easy rental. Very helpful staff.

Bonnie Jacklovich 
Rating:
5.0

Customer did not leave a comment.

Alicia Reid 
Rating:
5.0

Customer did not leave a comment.

Ann Jenkins 
Rating:
1.0

Trash and food was everywhere it was gross and probably the most disgusting truck I’ve ever renteded

Daniel Onorio 
Rating:
5.0

N/a

Cecilia Rodriguez 
Rating:
5.0

Great service, checking in and out process very easy. This helps when you have to move and figure so many things out.

Chester sanders 
Rating:
5.0

Customer did not leave a comment.

Sanddy Almonte 
Rating:
5.0

Customer did not leave a comment.

Donald Mitchell 
Rating:
3.0

Customer did not leave a comment.

Paul Cheesman 
Rating:
4.0

Van was dirty but got the job done!

Tijwana Williamson 
Rating:
5.0

None, great experience.

Jimmy Byrd 
Rating:
5.0

Everything was great, no issues, great service, polite and friendly.

Joseph Cousin 
Rating:
5.0

Customer did not leave a comment.

Kenneth Ouma 
Rating:
5.0

Customer did not leave a comment.

Chuck Igba 
Rating:
5.0

Customer did not leave a comment.

DEENA KOMAR 
Rating:
5.0

Customer did not leave a comment.

Munib Qazizada 
Rating:
5.0

Customer did not leave a comment.

Tanika Foye 
Rating:
3.0

The truck was old; side mirrors did not move; cabin smelled like exhaust when truck was running; lightly press the brakes and the truck would jerk to a stop. Why did this cost me $100 for under 3 hours?

Melissa Packard 
Rating:
5.0

Eddie, the rep that facilitated the rental was super nice and friendly. Very helpful.

Victoria Foskolos 
Rating:
5.0

Customer did not leave a comment.

Rick Viti 
Rating:
5.0

Customer did not leave a comment.

Daniel Archible 
Rating:
5.0

It was a great, fast, and professional experience!

Brianna James 
Rating:
5.0

Nothing really. Extremely easy start to finish.

Dion Cuneo 
Rating:
5.0

Nothing

Adalgisa Ramos 
Rating:
4.0

Customer did not leave a comment.

Andrew Fister 
Rating:
5.0

Customer did not leave a comment.

Kevin Evans 
Rating:
5.0

Helpful staff, transaction easy and quick. Hooked up the trailer for me.

James Hill 
Rating:
5.0

I would like someone to call me at 919.633.0772 as I have a complaint to file as I was billed for fuel that I shouldn't have been. I have photo evidence and a receipt to show I put in the truck what I had when I took it out on rental.

JScott Rutter 
Rating:
2.0

They don’t even open until 10:00 am.

roger myatt 
Rating:
5.0

I would the service again

Iris Harris 
Rating:
5.0

Great place, very nice people. James is awesome.

Edwin Lerma 
Rating:
4.0

Customer did not leave a comment.

PAUL GURISKO 
Rating:
5.0

Customer did not leave a comment.

David Thompson 
Rating:
5.0

The guy was extremely friendly and the vehicle had surprisingly good gas mileage.

william nelson 
Rating:
5.0

Customer did not leave a comment.

Jeff Stroud 
Rating:
3.0

Customer did not leave a comment.

Terri Scott 
No reviews have been submitted for this location.

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