The guy never showed up at the Yazoo City, Ms. He had a guy from the convence store talk to me. I was supposed to pick up at 10:30. I did not leave til 11:00. He also told me i could drop at another location in the town i was moving. Which is only 30ish miles. I dropped off a day early at the location i moved to. The weather had roads icey and snowy. The UHAUL from Yazoo city, Ms said that was fine. He would put it in on his part. He said it would be no big deal. Now the uhaul in Madison, Ms at Barnetts Body Shop are charging we a wrong drop off fee. The Madison Ms location have been great
Michael Barnett
Customer Reviews for Jerrys Quick Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were provided a truck that had a right front passenger tire with multiple bald spots; a cab that stunk like cigarettes and was covered in loose tobacco and cigarette ash; a non-UHaul hand dolly that was not the standard size; and the box of the truck was covered in melted rotten and dried dairy products (ice cream sandwich box was dried in the mess and stuck to the floor) and smelled terrible. We were forced to clean and sanitize the box and cab before we could even begin loading our possessions. W The pick up location also had no packing/moving supplies available despite advertising that they did. No in-person interaction occurred with the UHaul rep at the location, so there was no opportunity to dispute the state of the truck upon pick-up, other than in the app. All concerns were noted in the app at the time of the rental, except for the tire which was discovered when we arrived at our residence to begin packing. There were no other 15’ trucks available within a 60+ mile radius, otherwise we would’ve refused this vehicle based on the lack of cleanliness alone.
Arizona DeiterWorst service ever!!
Seneca Shiers