Customer Reviews for Back Forty Farm Supply Inc
(U-Haul Neighborhood Dealer)

93 reviews

148 W 2nd St   Waldron, AR 72958

(479) 637-0555

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 637-0555

148 W 2nd St
Waldron, AR 72958

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

After the mess up with, reservering, not being able to pick up, this pickup location was the ONLY PLUS. to the whole uhaul experience

leon wagner 
Rating:
5.0

Customer did not leave a comment.

LEE ANNA PALMER-JONES 
Rating:
5.0

Customer did not leave a comment.

Roberto Medina 
Rating:
5.0

Customer did not leave a comment.

Stacey Adams 
Rating:
5.0

Nothing it was well stocked and very clean and the staff was wonderful very happy

Steven Wright 
Rating:
5.0

Customer did not leave a comment.

Robert Schreiner 
Rating:
5.0

They need to give their customers more than 6 day's to return the equipment, because of the different time zones, because of the Holidays, and for places that could be closed on September 11th. And that they need to have their drop boxes by the front door so that their customers can see that they have one. That's goes for all locations not just this one.

Cristopher Lynn 
Rating:
3.0

Customer did not leave a comment.

David Carter 
Rating:
5.0

Great ppl

Jason Fangrat 
Rating:
5.0

Customer did not leave a comment.

Dessie Koehler 
Rating:
5.0

Customer did not leave a comment.

Doug Thurmon 
Rating:
5.0

Customer did not leave a comment.

Danny Kuhlmann 
Rating:
1.0

I have rented U-Haul’s before. But this was the worst experience from U-Haul I have ever had I will never use U-Haul ever again, and I will inform my friends not to ever use U-Haul. I made a reservation for my U-Haul two and a half weeks in advance five minutes away . A few days before my move I stopped at the U-Haul place and asked them about my reservation. He said it was out in the yard. One day before my move they sent me a notice that I got a drive over 38 miles away to get the U-Haul . He rented it out and wasn’t supposed to. Why do I make a reservation if you guys can’t keep it very poor. When I dropped off the U-Haul why was I charge $20 for paperwork that need to be filled out for the return that don’t make sense. Why am I paying them to do their job? They said that they were going to give me a discount I didn’t see it and they weren’t supposed to charge me for the gas to go get the truck I deduct it from the gas and they charge me for it. Why am I paying for gas when the truck was only five minutes away to begin with not 35 miles away. The bills supposed to be $230 total if you’re up to 270 because of all the extra charges you charge me I’ll never break from you guys ever again.

paul sims 
Rating:
5.0

I rented a car dolly and winched the car up on it by hand it would be nice to have an electric one. I’m a single female it wasn’t easy.

Amy Hattabaugh 
Rating:
5.0

All good

Danny Kuhlmann 
Rating:
5.0

The staff is always friendly and helpful!

Christopher Gorman 
Rating:
5.0

Customer did not leave a comment.

Jason Knautz 
Rating:
3.0

Customer did not leave a comment.

Ronnie Carnley 
Rating:
5.0

Customer did not leave a comment.

Ursula Gaudet 
Rating:
5.0

Location is great. Uhaul in general though has become a ripoff. They advertise $29/day for local yet after it’s all said and done your bill is $150 for less than 8 hours.

Patrick French 
Rating:
5.0

Customer did not leave a comment.

John Zathang 
Rating:
5.0

Customer did not leave a comment.

Kathy Williamson 
Rating:
5.0

Customer did not leave a comment.

DANIEAL FAGUNDES 
Rating:
5.0

Didn't check trailer lights. They were not fully operational. But other than that. Everything was excellent!

Johnathan Marshall 
Rating:
5.0

Customer did not leave a comment.

Terrell McBride 
Rating:
3.0

None that I can think of.

Donna Houser 
Rating:
2.0

Customer did not leave a comment.

Robert Williams 
Rating:
4.0

Customer did not leave a comment.

Brian Slater 
Rating:
2.0

Back Forty was OK. When we go to return the phone app said to take it to mena . Which cost extra! very disappointed.

Brandon Goodwin 
Rating:
5.0

Customer did not leave a comment.

NISSAYODOM Nov 
Rating:
5.0

I cannot say enough good about Back 40 and owner...a man named Bryan Jones. He is helpful, and honest. U Haul is lucky to have such a man as their associate business.

Mike Gilbert 
Rating:
5.0

The pickup was very smooth and effortless! The team at this location was very helpful and kind! I highly recommend this location!

Dinesh Hegde 
Rating:
5.0

Customer did not leave a comment.

kiran patel 
Rating:
5.0

Customer did not leave a comment.

Ryan Lowden 
Rating:
3.0

They don't give you enough miles if you have to go out of town to get the truck. Say you have to go 30 miles out of town cause that's the closest one with all equipment you won't get enough miles to go back to town and move it so many miles then all the way to the other town out of state.

Lori Hunt 
Rating:
5.0

I have no negative feedback at all! Was a great experience! They were considerate and accommodating! Super friendly folks!!! I truly appreciate the help!

Amy Cox 
Rating:
5.0

Customer did not leave a comment.

RODOLsHO RAMIREZ 
Rating:
5.0

Customer did not leave a comment.

Terry Staggs 
Rating:
5.0

Customer did not leave a comment.

Stanley Mathis 
Rating:
5.0

Customer did not leave a comment.

GINA VANDERBURG 
Rating:
3.0

Customer did not leave a comment.

Bryan Claypool 
Rating:
5.0

Customer did not leave a comment.

Dale Basinger 
Rating:
5.0

Customer did not leave a comment.

BARRY ROSS 
Rating:
5.0

Customer did not leave a comment.

PATRICIA PARKER 
Rating:
5.0

This facility owner actually came out when I arrived ,assisted me in putting trailer in space, asked about any concerns. Would highly recommend this facility.

Thomas A Skic JR 
Rating:
5.0

Customer did not leave a comment.

NEWTON SMITH 
Rating:
5.0

Customer did not leave a comment.

DAVID TAYLOR 
Rating:
3.0

When I rented the trailer I requested drop off in Mena, AR. When I go to return it the Mena location is not accepting drop offs. Had to spend 90 minutes of extra driving and time off work to drop off in Waldron.

RANDALL WEBSTER 
Rating:
1.0

After explaining numerous times that I didn’t know how to use the tow dolly, I was left to work on it myself. The worker gives me the keys and proceeds to help other clients for 30 minutes while I fuck with this dolly and youtube tutorials. As I’m finishing he comes out, I ask about the security chains, he says there isn’t a place for them on my car and they don’t matter (there is a place, and they do matter). So yes, I’m kinda pissed.

Jeff Simon 
Rating:
5.0

Customer did not leave a comment.

ANTHONY GOOLSBY 
Rating:
5.0

Enjoyed my experience

Jason Newhart 
Rating:
5.0

Customer did not leave a comment.

Brianlee Hutchens 
Rating:
5.0

Customer did not leave a comment.

Jennifer Oliver 
Rating:
5.0

Customer did not leave a comment.

William Rockwell 
Rating:
5.0

Customer did not leave a comment.

THOMAS BANEY 
Rating:
5.0

Customer did not leave a comment.

Nancy Edwards 
Rating:
4.0

Customer did not leave a comment.

Frank Paino 
Rating:
5.0

Customer did not leave a comment.

Jolene Gaines 
Rating:
4.0

They did not print us a contract, which led to the problems with being set up to return at the wrong location. They may have been having a printer problem. I did not immediately check the contract on my phone, which was my problem.

Michael Blanche 
Rating:
5.0

Customer did not leave a comment.

THAVATXAY BANCHONGCHITH 
Rating:
5.0

Great service.

Argie Nichols 
Rating:
5.0

Very good customer service.

larry seymour 
Rating:
5.0

Customer did not leave a comment.

BROOKE FRANKLIN 
Rating:
5.0

nothing

robert williams 
Rating:
5.0

Customer did not leave a comment.

Erik Gabel 
Rating:
5.0

Customer did not leave a comment.

Tonya Philmon 
Rating:
5.0

Customer did not leave a comment.

Cheri King 
Rating:
5.0

Customer did not leave a comment.

Frederick Schupbach 
Rating:
4.0

Customer did not leave a comment.

Cozette Dragoo 
Rating:
5.0

They were great and made it an easy process!!!

Dana Anderson 
Rating:
5.0

Customer did not leave a comment.

kim haywood 
Rating:
5.0

Passenger side of car trailer had brake light out

Mary Morris 
Rating:
5.0

Customer did not leave a comment.

Debbie Brousssard 
Rating:
5.0

Customer service is exceptional! Rented from here a few times already and will continue to do so.

Pedro Lopez 
Rating:
5.0

Customer did not leave a comment.

Chris Faubush 
Rating:
1.0

Explain to the customer what they actually need to do 2 pick up or drop off a U-Haul when the business is closed

Sherry Moore 
Rating:
5.0

Customer did not leave a comment.

Tamie Hackler 
Rating:
5.0

Customer did not leave a comment.

Roger Sparks 
Rating:
5.0

Customer did not leave a comment.

Jack Smith 
Rating:
5.0

I have no suggestions. Staff was pleasant and helpful. Very professional

Catherine Hill 
Rating:
5.0

Helped us very much

adrienne riddle 
Rating:
4.0

I don't have an issue with the pickup location but have a major issue with U-Haul's reservation system. I made my reservation a month back to make sure I lock in the truck. I got a confirmation email that the reservation has been made and at the last minute, I was told that the pickup location is an hour away from where I requested. I wasted 2 hours driving that far to pick up. I am EXTREMELY DISAPPOINTED by the experience and will have to think twice before reserving anything with U-Haul if they cannot lock in a reservation for me.

Shoaib Khadri 
Rating:
5.0

.

judt napier 
Rating:
5.0

Customer did not leave a comment.

James Harvey 
Rating:
4.0

Customer did not leave a comment.

judt napier 
Rating:
3.0

I got it. Then it started raining, I return it to reuse it again tomorrow. I lost money, I only had it for 46 minutes. I will not use it again.

Charles Ratliff 
Rating:
5.0

A+ service, quick and informative! Will definitely use again if needed!

Brandon Goodwin 
Rating:
5.0

Tony handled it great I will definitely use them again.

terrina lawson 
Rating:
5.0

The uhaul rental went smoothly & no concerns or problems.

linda oneal 
Rating:
5.0

Everything seems to be tremendous

Randal Parish 
Rating:
5.0

totally impressed thanks to the Jones family for the fast service at back forty home center.

Todd Scantling 
Rating:
5.0

Customer did not leave a comment.

darla goff 
Rating:
5.0

Customer did not leave a comment.

Dan Laird 
No reviews have been submitted for this location.

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