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LAWRENCE P | Overall ExperienceCustomer Reviews for Budget Store & Lock (Rt 873)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent and friendly service. Units were clean and well maintained. Would use again.
MICHAEL D | Overall ExperienceI would not recommend. I thought the storage facility was ok. I never went to check on my things because why would I have to? It's locked! I left a clear path on the right to access our stuff. well when we unlocked our unit everything was toppled over and a mess. A tote of my comic books was all over the floor and my mattress was leaning against my tv box which was leaning at an angle on the corner of my tv stand. So I was just happy the screen wasn't damaged. I had nothing I could do with my couch cause it got moldy. Everything was nearly stacked before I left and it was chaos when we made our return.
CHRISTINA M | Overall ExperienceI have already recommended this facility! Very helpful staff and very helpful!! Thanks for being there when I needed you!
CARL P | Overall ExperienceVery clean an well-organized facility,5 stars for security and safety of your belongings/ property, will miss you guys know that I am leaving....
RAWLE A | Overall ExperienceMost of out Budget interactions were with Mike. It was truly a pleasure to work with Mike during our stay there. He was consistently helpful, accurate, friendly & personable. Having Mike as the face of this Budget location is a true asset to your business. In the season of holiday bonuses and rewarding employee loyalty, I can’t think of someone more deserving than Mike.
CHRISTINE S | Overall ExperienceMy biggest complaint is the U-Haul website. I've had trouble with it before when renting a truck elsewhere. It's not a good site. It uses ambiguous wording and sometimes it won't accept a payment. Pay by phone; it's far more reliable. Also, I was given a garage with a door that didn't close properly, so I had to unload it, then come back and reload when I was given a better unit. That was a major inconvenience. Otherwise, service was great.
Gary M | Overall ExperienceGreat experience, staff was very accommodating. Thank you
Janice K | Overall ExperienceThank you , I apologize for not leaving you a message regarding date I finally removed everything like we discussed that I would , and thank you again
jason p | Overall ExperienceI am 100% satisfied with the service I received.
DAVID H | Overall ExperienceMike was extremely helpful to me hes a awesome person
DONNA H | Overall ExperiencePeople are really nice never had a problem
Kevin P | Overall ExperienceGreat place for storage! Nice location!
JEREMY H | Overall ExperienceMike was very helpful at all times and talking with for info. Nice Guy!!! Tom K. 215
THOMAS K | Overall ExperienceThe unit was located 20 minutes from our home. We chose to commute to this facility because of the management, cleanliness and security. I always felt safe on the property no matter what time of day!
DAWN W | Overall ExperienceThe auto pay is still active on this account and a payment was taken after move out on Dec 25. Please turn off the auto pay and credit my account for the Jan payment. Thank you
STEVE F | Overall ExperienceIf you’d like to pay money and have all your items be moldy, then this is the storage place for you! Horrible experience and unhelpful staff. I don’t recommend these facilities.
STACEY K | Overall ExperienceUnit not available
Privacy R | First ImpressionsWent smoothly, very happy
Privacy R | First ImpressionsThe team at budget store and lock was very nice. I needed to change my storage location to another budget store and lock and they were very accommodating.
Privacy R | First ImpressionsFacility was clean staff was very nice. All questions were answered promptly.
Privacy R | First Impressions