Customer Reviews for Am Pm Mart
(U-Haul Neighborhood Dealer)

88 reviews

1230 Ga Hwy 26 E   Buena Vista, GA 31803
(Highway 26e)

(229) 277-0092

Office Hours

  • Mon-Fri: 8 am–7 pm
  • Sat: 8 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(229) 277-0092

1230 Ga Hwy 26 E
Buena Vista, GA 31803
(Highway 26e)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–7 pm
  • Sat: 8 am–6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mary Barnes 
Rating:
5.0

Everything went so smoothly at both the pickup and drop off locations. So convenient and friendly customer service! Thank you!

Robinn Meeks 
Rating:
5.0

Well first have accurate times and pickups. We scheduled a pickup at our closest pickup store got there and there wasn’t able to give us the U-Haul because they stopped an hour before our pickup time. You shouldn’t be able to set a time if they stop at a certain time. Also had to talk to 3 different people to finally find the next location to pickup another U-Haul truck. So then we had to drive another 20 miles to that location. Picked up the U-Haul and the person that was at that location was super nice but they charged our card an extra 100 dollars. They said we would get it straight back on our card as soon as we dropped the U-Haul off. But when we drop it off they said it would take 3-5 business days. We have spent so much money and running around when dealing with U-Haul, we just wanted an easy, hassle free experience especially with the stress of already moving.

Regina Waters 
Rating:
4.0

Very good service!! Thanks

Sherwood Webb 
Rating:
5.0

Found trailer in excellent condition, except one tire flat , location filled tire to 60lbs was 10 lbs in the morning couldn’t load till new wheel came 2 hours later, also trailer did not have a hitch jack. otherwise excellent

Eugene Ciroalo 
Rating:
2.0

Would never recommend uhaul to anyone

Linton Welch 
Rating:
5.0

Customer did not leave a comment.

linton welch 
Rating:
4.0

Customer did not leave a comment.

SHAUN Raulston 
Rating:
4.0

Customer did not leave a comment.

THOMAS Grimsley 
Rating:
3.0

Customer did not leave a comment.

guy grimsley 
Rating:
3.0

Customer did not leave a comment.

amy Roberts 
Rating:
5.0

Customer did not leave a comment.

Leopoldo Miranda 
Rating:
3.0

Customer did not leave a comment.

Dickey Burns 
Rating:
3.0

Customer did not leave a comment.

DAVID Cody 
Rating:
1.0

Train the help how to use your system. The Manager was supposed to be there at 3pm to make my appointment but he never showed up at all. The man he had working had NO Idea how anything worked. I live in the Phenix City, Alabama/Columbus, Georgia area and cannot understand why I had to travel 35 miles from home to pickup these items even though you alotted a extra 80 miles to travel but I had to pay for that fuel for an additional 70 miles.

Robert Wortley 
Rating:
4.0

So, the first location that was texted to me was 25 minutes from my house. When I arrived, it was a residential address and not a turn in location. So then I had to drive back to town to go to this location that accepted the trailer. Please verify the auto generated drop off locations.

Chuck Riegel 
Rating:
3.0

Customer did not leave a comment.

Christopher Clark 
Rating:
5.0

Extremely friendly and courteous! Quick, safe and efficient! I was in and out within minutes after inspection.

David Geer 
Rating:
5.0

Customer did not leave a comment.

Amber Welch 
Rating:
4.0

Customer did not leave a comment.

audry thompson 
Rating:
4.0

Customer did not leave a comment.

CHARLES ABELL 
Rating:
2.0

The truck look like it had been used to haul pine straw and was never swept out. I thought that was the reason I hade to wait from 8:00 pickup to 9:30.

TERESA BEAVER 
Rating:
5.0

Customer did not leave a comment.

GRAYSON ROBERTS 
Rating:
5.0

Customer did not leave a comment.

GREG JOYNER 
Rating:
5.0

This location the gentleman was very helpful, very knowledgeable about uhaul and helped me after thinking I was gonna pay in by I went over my mileage and was informed from the lady at the pickup location. The gentleman actually explained I would get money back from my deposit.

Amanda Eastman 
Rating:
3.0

It took almost an 1 hour to check out even though I was the the only one there. The pickup location was changed by U haul a couple of the days before pick up which may have added to the problem. The clerk was very helpful in attaching the box to my truck and was very professional. This location is also a part of a gas mini mart with customers in and out disrupting the person helping me.

James Murray 
Rating:
2.0

Please clean the truck better. It was full of dirt and old French friend when we received.

James Millwood 
Rating:
5.0

Customer did not leave a comment.

LINDA MARTINEZ 
Rating:
2.0

Customer did not leave a comment.

THOMPSON LEMAISTRE 
Rating:
5.0

I was fully satisfied with the establishment. Good Customer Service. Keep Up The Good Work!

EARNEST HICKS 
Rating:
2.0

Unorganized, didn’t seem to know what they were doing, took way too long, guy couldn’t get the trailer on my hitch and suggested I use a smaller ball (less than 2”) and just lock it down. That’s extremely dangerous!!

FRANK CHISHOLM 
Rating:
3.0

Customer did not leave a comment.

Carol Shepard 
Rating:
5.0

Customer did not leave a comment.

eric west 
Rating:
4.0

i was pretty much satisfied with my overall experience.

MELVIN HUDSON 
Rating:
5.0

Customer did not leave a comment.

David Whitteberry 
Rating:
3.0

The person on duty was the only one in the building and I had to wait between customers for assistance.

Mae Mills 
Rating:
4.0

Customer did not leave a comment.

laura owens 
Rating:
5.0

Great staff

Sandra Fetzko 
Rating:
5.0

Customer did not leave a comment.

David Whitteberry 
Rating:
5.0

The owner at this location was awesome. Very friendly and helpful. I used a lot of U-Haul locations and this one was my absolute favorite. Thank you sir for your help.

Raymond Thomann 
Rating:
5.0

This place is an example for other Uhaul dealers!!

Harry gowan 
Rating:
3.0

Not very knowledgeable or friendly

ROD WILLIAMS 
Rating:
4.0

Customer did not leave a comment.

Milton Cravin 
Rating:
1.0

My pick-up was scheduled for 8:00am and no one showed up to even open the store until 8:40am. The individual at the location told me he couldn’t pull up my contract and tried to create a new one, as well as run my card again (even though I had paid in advance). I had to call uhaul in order to get him to give me the keys. And the truck cab was filthy - full of crumbs and some weird goop all over the floor.

Laura Kate Means 
Rating:
5.0

very professional no improvements needed

shanae thomas 
Rating:
5.0

Customer did not leave a comment.

MILTON CRAVEN 
Rating:
4.0

The truck had some scratches and dent on both sides top and bottom but it performed excellent.

Willie sanford 
Rating:
4.0

Customer did not leave a comment.

Jessica Buckins 
Rating:
3.0

Be prepared to wait for a while to get thw rental. Convenience store has only 1 employee and it takes a while to get done with the paperwork. Even when you order and pay online for your rental.

Marvin Miller 
Rating:
5.0

Customer did not leave a comment.

linda williams 
Rating:
5.0

Customer did not leave a comment.

Reginal Loggins 
Rating:
1.0

Didn’t have everything I ordered

Sarah Cunio 
Rating:
5.0

Not much to say ,other than a country store with something cooking that smelled amazing,if it had not been to early I would have stayed for lunch. A

gene frick 
Rating:
4.0

Customer did not leave a comment.

otis caldwell 
Rating:
5.0

Customer did not leave a comment.

IRIS SANABRIA 
Rating:
3.0

The girl working when I turned in was very nice. She said it was her 1st time doing a return & it took a little longer than expected but not a big deal. The BIG DEAL is when a man called me from this location Sunday morning( not even 24 hrs after I got to my house to pack the truck) claiming his records showed that if I didn't have the truck there THAT day I was subject to charges for extra days. While this was my 1st Uhaul rental I have enough 'business sense' to highly doubt he was looking at something different than every other Uhaul rep I had spoken to, dealt with,live chatted with, etc. I very much disliked the idea of someone like that having my personal info. I called John(I think is his name) @ the district office in Knoxville. I had spoken w/ him a few times before. Very professional & highly recommended also & he assured me everything on my paperwork was correct & that I had til today to return it which I promptly did around 845 AM with over half a tank of gas not the level marked on the paperwork.

charles parker 
Rating:
5.0

Customer did not leave a comment.

MARK MCWHORTER 
Rating:
3.0

Customer did not leave a comment.

william turner 
Rating:
3.0

Customer did not leave a comment.

Joshua Edwards 
Rating:
5.0

Christian the fellow at AM PM Foodmart was amazing.

Marie shearer 
Rating:
5.0

Thanks

warren zink 
Rating:
2.0

This was the worst experience I ever had moving. I was booked for pickup in two locations. I went to the location I was told to pickup at which was 20 miles away to be told someone else has rented this truck for the following day and then was told I had to pick up at a location 40+ more miles away. On top of that, I was on hold with customer service for 20+ minutes to be hung up on and this happened twice. Finally, I arrived at the new location just to be told I couldn't pick up the truck because the computer was down. Over 3 hours behind schedule I finally got to move. Then for drop off, I was told to drop at any local Uhaul locations and the first two turned me down and then I was finally sent to the main drop off location. I would not recommend using Uhaul to anyone. Surely there is a better and less stressful way to move!

John Pye 
Rating:
5.0

Great customer service.

MARIE SHEARER 
Rating:
5.0

Awesome customer service from this location. Will recommend them to everyone.

Marie shearer 
Rating:
5.0

Customer did not leave a comment.

Robin Benton 
Rating:
4.0

No comments

Larry Ware 
Rating:
5.0

Customer did not leave a comment.

HARRY GOWAN 
Rating:
3.0

Customer did not leave a comment.

NORBERT REMTER 
Rating:
3.0

Customer did not leave a comment.

CHARLES BUCK 
Rating:
1.0

Customer did not leave a comment.

Jennifer Gray 
Rating:
1.0

Have more than one person working. The gas station worker had to work the gas station and the uhaul.

JEREMY LAPIERRE 
Rating:
3.0

Customer did not leave a comment.

BRETT CAMPA 
Rating:
1.0

Make sure the customer checks the mileage! I was charged for 69 miles and only drove the UHaul 34 miles! Very aggrevated with this experience!

RACHEL HOUSTON 
Rating:
2.0

I couldn't get the owner to answer the phone to give me directions to the location. I eventually just drove around the town and asked people where it was located.

Sheridan Edwards 
Rating:
1.0

Not to use this location .

CYNTHIA CROWE 
Rating:
5.0

Customer service was great, Manoj was very eager to help us.

BRIAN OTTS 
Rating:
3.0

Should not be located at a gas station.

RICHARD SLEETH 
Rating:
4.0

I had ordered 10 moving blankets, but they wre not available when I went to pick up the truck. They had to deduct the $10 charge off my bill, but it posed a problem not have the moving blankets!

PATRICIA THEUS 
Rating:
2.0

needs improving with drop box and telephone no. posted

PATRICIA SHANNON 
Rating:
5.0

Customer did not leave a comment.

BARBARA BURKES 
Rating:
1.0

Had to drive over 40 miles to pick up the truck and none of the supplies ordered were available. Still havent received a ewfund yet.

ALIA BENNETT 
Rating:
5.0

Customer did not leave a comment.

ALLEN SILER 
Rating:
2.0

First the number that was on the contract for me to call when I arrived at the location was worthless, waited on hold for over 20 min. 3x's then it hung up on me. When I got the address the guy checking it in did not know how to do the computer.He was very polite and helpful but it was just a bad return experience which started with the 888 u-haul return #.

LUIS MORALES 
Rating:
1.0

This center was a mess..I will never rent from uhaul again. They entered the wrong mileage and never came out to inspect the truck before we left. He also put the wrong gas amount in. He didnt give me a receipt and he said he would send me a email confirmation but i never got that either. I will not rent from uhaul ever again!

Reginald Walton 
Rating:
5.0

Customer did not leave a comment.

peggy davis 
Rating:
5.0

Customer did not leave a comment.

RON SPAIN 
Rating:
1.0

I reserved 12 blankets when I ordered the truck. After paying for the truck, I learned they only had 9 blankets. More than half were damp and showed signs of mildew. Needless to say, I couldn't use them and expect to receive a refund. This pick up site was very disorganized. I don't want to take the time to list my entire experience.

JOHN GENTRY 
Rating:
3.0

Better customer service.

No reviews have been submitted for this location.

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