Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Por el momento creo que no tiene que mejorar nada porque todos fue un excelente servicio
Cesar S
Rating:
5.0
I returned the truck early. That should result in a partial refund for the unused time.
Matthew R
Rating:
5.0
Customer did not leave a comment.
daniel c
Rating:
5.0
exactly as advertised
Tom M
Rating:
5.0
Customer did not leave a comment.
CJRYER V
Rating:
3.0
APP was not working which made drop off unecesarily stressful.
Robert M
Rating:
5.0
The only problem was lack if trucks. The location appears to be very busy and possible can use use more trucks. The Manager/Owner was excellent in providing service
Lawrence K
Rating:
4.0
The website told me I could pick up a king size mattress cover on location. When I arrived, was told they do not have it in stock. I filled the gas to requested amount but was still charged for an additional 2 gallons.
Daniel F
Rating:
5.0
Customer did not leave a comment.
Luis L
Rating:
5.0
Customer did not leave a comment.
Michael S
Rating:
5.0
Customer did not leave a comment.
Christine S
Rating:
5.0
Customer did not leave a comment.
Robert D
Rating:
5.0
Jhon was very nice and smooth going on very professional.
YSHELL N
Rating:
4.0
My android based app didn't allow me to upload the required photos. I had to use the web based app to complete the return process.
alban s
Rating:
5.0
Customer did not leave a comment.
Joanne P
Rating:
5.0
Nothing, great experience
John C
Rating:
5.0
Customer did not leave a comment.
Dawn M
Rating:
5.0
Customer did not leave a comment.
Charles S
Rating:
5.0
Customer did not leave a comment.
Lisa A
Rating:
5.0
Customer did not leave a comment.
Stacy K
Rating:
2.0
The dolly and moving mats i ordered were not in the truck. Because of this moving was difficult and i damaged my furniture without the moving mats. This was a terrible experience and I would like uhaul to refund my trip being i now have to pay to repair my furniture.
Mike D
Rating:
5.0
Customer did not leave a comment.
sean p
Rating:
5.0
Customer did not leave a comment.
John S
Rating:
5.0
Customer did not leave a comment.
Yu-Ching C
Rating:
5.0
Customer did not leave a comment.
Justin N
Rating:
5.0
A1 service. Will use again.
Theresa B
Rating:
5.0
Easy to rent from and helpful staff
KEN K
Rating:
5.0
Reliable and easy rental with overnight key drop
John C
Rating:
5.0
Customer did not leave a comment.
Hector C
Rating:
5.0
Customer did not leave a comment.
Nelson S
Rating:
5.0
Just remind customers they have to lock each door individually. I decided to check them all before I left the van.
Patricia C
Rating:
5.0
Great experience! The front desk was very professional and extremely easy to work. I highly recommend!!
TAVIS B
Rating:
4.0
Customer did not leave a comment.
Sam M
Rating:
5.0
Customer did not leave a comment.
Luz Z
Rating:
5.0
Outstanding.
Donald S
Rating:
5.0
Customer did not leave a comment.
santiago A
Rating:
5.0
Customer did not leave a comment.
Gregory T
Rating:
5.0
Everything was great - easy pick up and drop off and kind customer service. Thank you!
Cristina C
Rating:
5.0
Friendly, easy and fast. Thank you!
Holly M
Rating:
5.0
Customer did not leave a comment.
Joshua G
Rating:
5.0
Customer did not leave a comment.
Cristina S
Rating:
5.0
Customer did not leave a comment.
Jonathan E
Rating:
5.0
Customer did not leave a comment.
Michael S
Rating:
5.0
Customer did not leave a comment.
Glen P
Rating:
5.0
Customer did not leave a comment.
John T
Rating:
5.0
I don't think anything. Couldn't expect more. What a gentleman who ran it.
milt j
Rating:
5.0
The gentleman in the facility is top notch. Always a pleasure to deal with.
I’ve had good luck with the vehicles I’ve rented there.
Peter R
Rating:
5.0
Customer did not leave a comment.
Angel T
Rating:
5.0
Front Desk Manager was great. Very helpful.
Kyrillos T
Rating:
5.0
Customer did not leave a comment.
Ron B
Rating:
5.0
John was always helpful -my experience was very good!
Thanks.
JANET C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kelly S
Rating:
5.0
Customer did not leave a comment.
rich w
Rating:
5.0
Customer did not leave a comment.
ADETUNJI A
Rating:
5.0
Nothing. Everyone was so nice and they made everything go smoothly.
Thank you very much to your staff.
Bruno D
Rating:
5.0
Customer did not leave a comment.
Mitchell B
Rating:
4.0
Customer did not leave a comment.
John S
Rating:
5.0
Customer did not leave a comment.
venkat g
Rating:
5.0
Person was very helpful and friendly.
Jeff P
Rating:
5.0
Always exceptional experience
ELIZABETH M
Rating:
5.0
Customer did not leave a comment.
Dean C
Rating:
5.0
Very convenient and efficient rental service. Booking, pickup and drop off were hassle free.
Would rent again.
NIGEL H
Rating:
5.0
Easy process. thanks
george g
Rating:
5.0
Customer did not leave a comment.
gonzalo m
Rating:
4.0
Make sure to let customers know that they should start the online return process while they are still inside the truck, before getting out to return the keys. I had to go back and take pictures of the dashboard because I thought I could check out while standing near the key box
KATHERINE W
Rating:
4.0
Customer did not leave a comment.
Gary N
Rating:
1.0
The customer service rep was extrelry rude and dismissive.
Joy P
Rating:
5.0
Great service and people. I recommend it 100%.
Harvey B
Rating:
5.0
Customer did not leave a comment.
Jonathan S
Rating:
5.0
Customer did not leave a comment.
Elisabeth V
Rating:
5.0
Easy to operate and great instructions by the staff.
James F
Rating:
5.0
It’s the best, but I filled up the gas tank , it took 02 bucks. I didn’t need to, 40 would have done the job.
James F
Rating:
5.0
Customer did not leave a comment.
STEPHEN N
Rating:
4.0
Customer did not leave a comment.
Chen-Ting K
Rating:
5.0
John, the gentleman that worked with me at this location was extremely courteous and helpful and professional. Thank you, John.
MICHEAL K
Rating:
5.0
Customer did not leave a comment.
james b
Rating:
4.0
Customer did not leave a comment.
Holly H
Rating:
5.0
Great customer service, very detailed quick and helpful.
Yesenia V
Rating:
5.0
Second time at this facility. Love it here. Exceptional service and rental. Overall, a positive experience as always!!!
Marco V
Rating:
5.0
Customer did not leave a comment.
Allison H
Rating:
5.0
Truck needs maintenance your customer service was very nice and professional and polite too
amer c
Rating:
5.0
Customer did not leave a comment.
Allen R
Rating:
5.0
Customer did not leave a comment.
Paul M
Rating:
5.0
Customer did not leave a comment.
BHUPENDRA S
Rating:
5.0
Customer did not leave a comment.
DEBORAH A
Rating:
5.0
Customer did not leave a comment.
Levetta W
Rating:
5.0
Easy drop off, called me when I left easy pass
Roger M
Rating:
5.0
Customer did not leave a comment.
Rita B
Rating:
3.0
Lower prices
Albert Z
Rating:
5.0
Excellent is an understatement on the service received from Garwood U-Haul! :)
TINA W
Rating:
5.0
Customer did not leave a comment.
Sebastian B
Rating:
5.0
Customer did not leave a comment.
Hackalyn H
Rating:
5.0
Mike at the Garwood NJ Uhaul location was very helpful!
Virginia M
Rating:
5.0
We emptied our storage unit and it is no longer needed for the month, yet we have to pay for the full month. Why? Uhaul should pro rate our monthly fee...
Scott W
Rating:
5.0
John was extremely friendly, courteous and professional. I'll be happy to rent here again and recommend this location to my family and friends.
George K
Rating:
5.0
Staff was very friendly and helpful. Thank you!
Holly G
|
Overall Experience
Rating:
5.0
The gentleman was so nice and helpful. I would definitely recommend this location
Amber H
Rating:
5.0
Staff was friendly, quick to provide assistance and seemed to value my time.
Myco M
Rating:
5.0
Customer did not leave a comment.
Charles S
Rating:
5.0
Nothing
I got a brand new vehicle and everything was perfect
Thanks U-Haul
tom m
Rating:
5.0
I've used U-Haul many many times this is by far the best location anyone could ever ask for.
Thanks
Tom m
tom m
Rating:
5.0
Customer did not leave a comment.
DIMITRY F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John C
Rating:
5.0
My experience with All Seasons Self Storage has been wonderful. John has been so helpful and pleasant to work with. The facility is conveniently located, and is well maintained. If I need to rent a storage unit or a UHaul vehicle again, I will definitely call All Seasons Self Storage.
jessica c
|
Overall Experience
Rating:
5.0
1/29/23 I completely enjoyed my 5x10 storage space experience. The office staff also did a great job. I would use them again.
roy m
|
Overall Experience
Rating:
5.0
Best self storage ever been with these guys for over 7 year never never! Had an issue john my brother !! is an amazing humbled and very Attendive and and all-around good guy waited well over after hours to help me figure out how the car Transporter works. Cuz I'm moving. something they didint show me where I picked it up lol. thanks for everything john . I just hope my next storage spot is a Smidge as good as this one Is farewell my friend and thanks again
ERNESTO G
|
Overall Experience
Rating:
5.0
John and his team are very professional and friendly.
Michael D
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Michael n
|
Overall Experience
Rating:
5.0
Everyone was very helpful and a pleasure to deal with.
Joe L
|
Overall Experience
Rating:
5.0
Best storage facility! Amazing service, very clean and always helpful.
KIMBERLY A
|
Overall Experience
Rating:
5.0
Very helpful! Very clean. Excellent customer experience. Thank you again!
Anton N
|
Reservation
Rating:
4.0
Very good service .
Fair price . will keep you in mind in the future
Tony I
|
Reservation
Rating:
4.0
I am completely satisfied with the service provided.
BRIAN S
|
Overall Experience
Rating:
5.0
Great, convenient storage facility. Easy to load in and out.
ROBERT G
|
Overall Experience
Rating:
5.0
Clean and neat, and very professional. Easy access but secure. Well done!
John W
|
Reservation
Rating:
5.0
Thanks for all your help. We will definitely use you in the future if we need storage/renting a truck.
CATHERINE P
|
Overall Experience
Rating:
5.0
Best storage facility!
ROGER P
|
Overall Experience
Rating:
5.0
Nice people. Good facility
JOHN M
|
Overall Experience
Rating:
5.0
Good experience
Privacy R
|
First Impressions
Rating:
5.0
Fantastic owner, extremely helpful and honest.
Privacy R
|
First Impressions
Rating:
3.0
I love the pricing will be moving in at a later date.
Privacy R
|
First Impressions
Rating:
5.0
Nice and clean storage, helpful staff.
Privacy R
|
First Impressions
Rating:
4.0
Extremely nice staff! The facility is very clean and the unit I chose had all the space I needed. I have a 5` x 5` x 10` unit for a one bedroom no furniture. I`m very happy!
Privacy R
|
First Impressions
Rating:
3.0
Unfortunately, I found that the unit I had reserved was far too small for my needs. Nothing larger was available. This was the only reason I did not use this facility.
Privacy R
|
First Impressions
Rating:
4.0
Process was smooth and easy. The young man at the desk was very courteous.
Privacy R
|
First Impressions
Rating:
3.0
overall a decent place and helpful staff.
Drawbacks-
1. doors to move storage in/out are not larger than a regular doorway.
2. facility not accessible after-hours.
Privacy R
|
First Impressions
Rating:
5.0
Owner extremely nice and helpful. Most friendly storage facility I`ve used.
Privacy R
|
First Impressions
Rating:
5.0
Tom is super friendly. I wish they had a 5x10 but my current smaller one should suffice for now. Highly recommended.
Privacy R
|
First Impressions
Rating:
5.0
The facility was not open on 9/1. Fortunately I placed a confirmation call and learned they were closed for the holiday. They immediately accommodated me and were extremely helpful.