Customer Reviews for Pullers Repair Ltd
(U-Haul Neighborhood Dealer)

35 reviews

230 Elk River Timber Rd S   Campbell River, BC V9W3E7
(Elk River Timber Rd S off Evergreen RD)

(778) 560-3240

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8:30 am–5 pm
  • Sun: 12 pm–5 pm

Services at this Location:

Contact Us

(778) 560-3240

230 Elk River Timber Rd S
Campbell River, BC V9W3E7
(Elk River Timber Rd S off Evergreen RD)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8:30 am–5 pm
  • Sun: 12 pm–5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Service excellent we were struggling to book on line but when we got to Pullers Repair Ltd, Peter booked it all no problem for us. Easy pick up and drop off. Only problem we had was truck tires struggled in the dump of snow that turned, we had to dig snow away to get grip, after loading up at storage centre.

Trevor F. 
Rating:
5.0

Customer did not leave a comment.

KATHY N. 
Rating:
5.0

Peter was very helpful and the price was good. A pity we had to take it back early due to the freaky snowstorm. We will hire again.

Trevor F. 
Rating:
5.0

Rural area, but great signage to let you know you're in the right spot. Very helpful and smooth drop off.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Talvinder S. 
Rating:
5.0

Made my move easier.

LYNDA K. 
Rating:
5.0

Customer did not leave a comment.

Jeremiah L. 
Rating:
5.0

Absolutely nothing!! The customer service was Fantastic!!!

liz J. 
Rating:
5.0

Great friendly service , cannot think of a thing to improve.

Gail B. 
Rating:
4.0

Pete was a great help. Service was excellent.

Shawn E. 
Rating:
3.0

Customer did not leave a comment.

Pamela D. 
Rating:
3.0

We spend a lot of time doing all the paperwork ahead of time and it would be nice if we wouldn't have to do it all again when we pick up the vehicles otherwise, what is the point of doing it online. I had put in my driver's license, credit card info, etc but had to show it all again. When you are moving, time is of the essence. The fellow at pullers was very friendly and helpful. It would also be nice to know that we could have picked up the truck at 11 instead of 12 since we had moving help early and it was a waste of their time to wait for a truck until noon. It would also be nice if the truck and trailer had already been attached to each other instead of doing it after we arrived. The tip about filling the gas tank was appreciated.

Annette A. 
Rating:
5.0

Pete was not only really friendly, but very helpful with making adjustments to my tow hitch, hooking the trailer up and connecting the wiring.

Karen F. 
Rating:
5.0

Customer did not leave a comment.

Dustin W. 
Rating:
1.0

The address is wrong. It is not elk river timber rd. This address doesn't even exist. I was lead to a residential dead end. The drop off is located at someone's home on a dead end road on 230 ert road. This needs to be corrected on your site. Also there was a U-Haul location in port McNeil of which was never suggested as a possible drop off location.

Caroline W. 
Rating:
5.0

Customer did not leave a comment.

Mike B. 
Rating:
5.0

Customer did not leave a comment.

Andrew K. 
Rating:
5.0

Customer did not leave a comment.

Philip G. 
Rating:
5.0

Put a sign on which door to enter when returning vehicles.

Vern B. 
Rating:
3.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

ANITA G. 
Rating:
3.0

Customer did not leave a comment.

Maurice E. 
Rating:
5.0

location on google maps is incorrect- had difficulty finding location as google maps was directing to the other side of town

Rick L. 
Rating:
5.0

Customer did not leave a comment.

Grahame S. 
Rating:
5.0

Customer did not leave a comment.

Shayla F. 
Rating:
4.0

Customer did not leave a comment.

Lindsay V. 
Rating:
4.0

I didnt ordered the $16 collision coverage but it was added to my bill and i am totally unsatisfied with that.

janis muhammed K. 
Rating:
5.0

Customer did not leave a comment.

tesa S. 
Rating:
5.0

Streamline the booking process. I was asked the same information by the online booking website, the callback person and the site where I picked up my rental. I found this frustrating.

Paul G. 
Rating:
5.0

Pete at pullers repair is a great guy. Easy to deal with. Uhaul on the other hand was an absolute nightmare. I will never rent from u haul ever again. After renting from u haul I had to extend my rental. I called because the online service wasn't working. The person I talked to said everything was okay, they put a note on my account and let me know what time I had the rental until. Well I ended up needing a few more days after that, I called u haul directly and told them my situation again. Again they said no problem we put a note on your file and everything is okay. Then I get a voice-mail from this teddy guy saying he's going to call the cops if I don't get ahold of them. I called the guy back, the coward wouldn't answer after I left him an angry voice-mail in response. I then talked to fucking THREE east Indian ladies who were threatening to call the police if I didn't bring the u haul back when I was telling them I'm bringing back I was just trying to figure out what the hell was going on. ALL THREE hangup on me. Fucking horrible Indian call centers that all these companies use are horseshit I will never use this piece of shit company ever again. But again, Pete is a great guy. He's only a uhaul location. U haul as a company and it's employees? Absolute garbage.

Cody R. 
Rating:
3.0

Low tire pressure only 15 lbs one one tire. I wish they checked tire pressure before I rented the trailer. I had to fond out after I loaded the trailer

JARCO B. 
Rating:
2.0

Customer did not leave a comment.

Jacob M. 
Rating:
3.0

My drop off location was changed. You should notify your clients that this might be a possibility. After arriving at my original drop off location (1hr round trip) I had to drive to the alternate location and I had to arrange an alternate pick up $60. Plus an extra 2hrs. So, very disappointed with this process.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

don M. 
Rating:
3.0

The driving instructions given by U-Haul on the website is inaccurate. Had to phone the owner to get the correct instructions.

Lynn Y. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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