Customer Reviews for All Pro Services Tire & Auto Center
(U-Haul Neighborhood Dealer)

350 reviews

5610 Middlebrook Pike   Knoxville, TN 37921

(865) 690-5778

Office Hours

  • Mon-Thur: 8:30 am–4:30 pm
  • Fri: 8:30 am–4 pm
  • Sat: 8:30 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed

Services at this Location:

Contact Us

(865) 690-5778

5610 Middlebrook Pike
Knoxville, TN 37921

Services at this Location:

Office Hours

  • Mon-Thur: 8:30 am–4:30 pm
  • Fri: 8:30 am–4 pm
  • Sat: 8:30 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The team at 5610 Middlebrook Pike was outstanding. They were very understanding and provided the next level customer care.

Timothy Siver 
Rating:
5.0

Customer did not leave a comment.

Tori Hickman 
Rating:
3.0

Customer did not leave a comment.

SHANNON MCELROY 
Rating:
3.0

Customer did not leave a comment.

Ryan Stooksbury 
Rating:
5.0

Customer did not leave a comment.

Greg Jones 
Rating:
5.0

Not much!!! In and out in minutes!!!!!

Michael Costello 
Rating:
4.0

Customer did not leave a comment.

william jimenez 
Rating:
5.0

Everything was perfect. Professional and courteous.

KEVIN LEONARD 
Rating:
4.0

Customer did not leave a comment.

ODIS MANNING 
Rating:
5.0

Very friendly and helpful guys here.

Keith Cook 
Rating:
5.0

Customer did not leave a comment.

David Todd 
Rating:
1.0

The people at the front desk were upset that we were told to return the truck at their location and made it clear with yelling profanity at uhaul. They need some training on professionalism. The customer should not be exposed to this behavior.

Marlene Drumeller 
Rating:
4.0

Customer did not leave a comment.

William Schippers 
Rating:
5.0

Customer did not leave a comment.

Jay Reber 
Rating:
5.0

Customer did not leave a comment.

Shade Singleton 
Rating:
5.0

Customer did not leave a comment.

Rod Lutz 
Rating:
5.0

Customer did not leave a comment.

Gelois Allen 
Rating:
5.0

Nothing

Kathy Weston 
Rating:
5.0

Customer did not leave a comment.

Claire Garner 
Rating:
4.0

Customer did not leave a comment.

Douglas Barnickel 
Rating:
5.0

Super costumer skills!

MARY SHEFSKI 
Rating:
4.0

Customer did not leave a comment.

Randy Chandler 
Rating:
5.0

Customer did not leave a comment.

Matt Rackley 
Rating:
5.0

The customer service was great. Highly recommend this location.

Trent Goodwin 
Rating:
5.0

Nothing to note at this time.

Carl Kinser 
Rating:
5.0

Customer did not leave a comment.

Kim Dunn 
Rating:
3.0

Customer did not leave a comment.

Amber Haines 
Rating:
5.0

Customer did not leave a comment.

MARGARET BROTHERS 
Rating:
3.0

We were told we would be emailed the contract since his printer was out of ink, but we never recieved it. The only thing I had as proof of my rental was the key and the other number.

Peggy Kennedy 
Rating:
5.0

Customer did not leave a comment.

Roger Davis 
Rating:
4.0

Customer did not leave a comment.

VIDAL ADAM 
Rating:
4.0

Customer did not leave a comment.

RANDALL TIPTON 
Rating:
5.0

excellent service

THOMAS ARTHUR 
Rating:
5.0

Very helpful staff. Made the experience smooth.

Albert Wolff 
Rating:
5.0

Customer did not leave a comment.

Terry Rutherford 
Rating:
5.0

Customer did not leave a comment.

Sherri Harris-Spears 
Rating:
2.0

Customer did not leave a comment.

Stephanie Revels 
Rating:
5.0

Very friendly and helpful staff

Timothy Anderson 
Rating:
4.0

Customer did not leave a comment.

Kenneth Plain 
Rating:
5.0

Shop is well maintained, clear signage for uhaul users to know the steps needed. Easy in and out. Very pleased with this location.

Jennifer Langford 
Rating:
1.0

Stupid and horrible. I was told i could return this pos truck any time throughout the weekend so I kept it Friday and Saturday night and had it Sunday morning and I got charged 200 dollars for a shitty little beat up no mirror no cup holder having ass truck and now my account is in the negative because of you greedy fucks.

Jacob Thomas 
Rating:
5.0

Customer did not leave a comment.

Lorris Parker 
Rating:
5.0

Customer did not leave a comment.

Todd Warren 
Rating:
5.0

Customer did not leave a comment.

BRUCE VENABLE 
Rating:
3.0

Customer did not leave a comment.

JAMIE REID 
Rating:
5.0

Customer did not leave a comment.

Douglas Trott 
Rating:
4.0

Customer did not leave a comment.

Jimmy Ogle 
Rating:
4.0

Customer did not leave a comment.

CONNIE TERRY 
Rating:
5.0

Customer did not leave a comment.

Sarah Gault 
Rating:
5.0

Superb service, will return again.

Philisha Muckle 
Rating:
5.0

Customer did not leave a comment.

Vincent Reynolds 
Rating:
5.0

The only real complaint I have is that the auto transport I had was a little difficult to load a lowered vehicle on but that's not your fault

Marci Glassman 
Rating:
5.0

Customer did not leave a comment.

Ken McClure 
Rating:
5.0

Customer did not leave a comment.

Laura Levi 
Rating:
5.0

Nothing. Everyone at All Pro Services were very nice.

Robert Grittner 
Rating:
5.0

The condition of the Uhaul truck was fine except we did need to clean the side mirrors.

Shirley Hibbitts 
Rating:
3.0

This was not the originally scheduled location for pickup. Uhaul changed it the night before. Truck was not damaged just dirty in the back. Easy pickup though.

Darrin Holtermann 
Rating:
3.0

Customer did not leave a comment.

Patrick Mugridge 
Rating:
5.0

Customer did not leave a comment.

Glen Cook 
Rating:
5.0

good to work with, prompt interaction at pickup. Thanks

mike silger 
Rating:
4.0

Customer did not leave a comment.

Ronald Kuhn 
Rating:
5.0

Customer did not leave a comment.

Dick Williams 
Rating:
4.0

Customer did not leave a comment.

brittany wood 
Rating:
5.0

Need a new truck

Kimberly Wasulko 
Rating:
5.0

Very pleased with the Manager on duty and his establishment...very pleasant and gave us EXCELLENT service! We Highly recommend them! Kindest regards, Marisa Scates Green and Ralph M Green (Knoxville TN move to Gatlinburg TN)

MARISA SCATES 
Rating:
5.0

Customer did not leave a comment.

Megan Johnson 
Rating:
5.0

Customer did not leave a comment.

William Robinson 
Rating:
5.0

Customer did not leave a comment.

Jason Ryu 
Rating:
5.0

Customer did not leave a comment.

VERONICA SANDOVAL 
Rating:
4.0

The sales person was very accommodating and kind.

Kimberly Bennett 
Rating:
5.0

Agent was great and truck clean! Will rent from this location again!

Todd Froehle 
Rating:
4.0

Customer did not leave a comment.

DORIS NARRO 
Rating:
4.0

the associate in Knoxville were truck was picked up, was exceptionally friendly and very helpful and made us feel great about using him as a location pick up. the customer service provided over the phone needs work. had issues of being on hold for over 20 minutes and not less than 13 minutes. one woman was brief and moody and didn't get my request to extend my lease in the system (I believe name was Tia) grrrr but I was able to get it resolved and extended as needed due to bad weather (stressful already since we were moving my deceased father inlaws belongings)

Robert Wells 
Rating:
5.0

Customer did not leave a comment.

Kevin Knight 
Rating:
5.0

Returned after hours. Key left in dropbox.

eric beachboard 
Rating:
3.0

Customer did not leave a comment.

HOWARD LEMON 
Rating:
5.0

All good

John Sporsen 
Rating:
5.0

Customer did not leave a comment.

Danny Walden 
Rating:
1.0

Poor customer service, overly priced

Daniel Harvey 
Rating:
5.0

Customer did not leave a comment.

Nancy Omalley 
Rating:
4.0

Not a thing! The man who helped us was awesome! He went above and beyond to make absolutely sure that everything was hooked up right. We were extremely pleased!

LEOMA JONES 
Rating:
4.0

Customer did not leave a comment.

James Avery 
Rating:
5.0

It was easy I wouldn’t change anything

Jeremy Garlin 
Rating:
4.0

Easy to work with and the location was fine.

David Dibiaggio 
Rating:
5.0

Customer did not leave a comment.

BILL MORAN 
Rating:
3.0

We originally wanted a different location but were told we couldn't pick up there even though we made our reservation a week in advance. Equipment was NOT maintained! We had bald tires on our trailer and ended up getting a flat on our way home. This trailer should have never gone out with these tires! All 4 tires were horrible! I think we should get a partial refund for the equipment going out this way and for the trouble of getting a flat on the road! This could have ended in a huge mess with causing an accident on the interstate!! Both I-70 towing and the Omaha location stated that this could have been a much worse situation if that tire had blown! You can check with them! Just couldn't believe that you let tires get that bad on your equipment when your business is for that equipment to travel!

Jeff Van Scoy 
Rating:
4.0

Customer did not leave a comment.

Jesse Henderson 
Rating:
5.0

Customer did not leave a comment.

JOSE QUINTANILLA 
Rating:
4.0

Staff were efficient in helping me complete the contract and preparing the vehicle. However, I had to go into the building to complete the transaction, and they were not wearing facemarks and did not offer to put one on. Given Tennessee's COVID rates, this seemed inappropriate.

DAVID HEIMBROOK 
Rating:
4.0

Simple drop off. Efficient, friendly.

MARK SLIWOSKI 
Rating:
5.0

Customer did not leave a comment.

Dave Fisher 
Rating:
4.0

Customer did not leave a comment.

Christopher Kistka 
Rating:
4.0

Customer did not leave a comment.

Joel Acey 
Rating:
5.0

We had to rent this U-Haul on a last minute notice. The man working at the U-Haul with the name James. He was so helpful to our family. He has great customer service skills. Your company has a great asset in James.

SHERI JACOBS 
Rating:
5.0

Pick up in Knoxville was wonderful. Except the items I filled in online were not available for the checkout agent.

Barry Fernandez 
Rating:
5.0

Customer did not leave a comment.

Dale ferrero 
Rating:
5.0

Customer did not leave a comment.

George Farmer 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Wilson 
Rating:
4.0

Customer did not leave a comment.

Suzanne Logan 
Rating:
4.0

Customer did not leave a comment.

Meghan Zimmer 
No reviews have been submitted for this location.

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