Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It’s misleading to see $19.99 on the 10’ truck and end up paying more than double that amount.
Fran m
Rating:
5.0
Unbelievable quality staff were so helpful and genuinely helpful. Simply the best experience in rental!
Harry T
|
Overall Experience
Rating:
4.0
Good people. 👍
Mark M
Rating:
5.0
Customer did not leave a comment.
Jack S
Rating:
5.0
Customer did not leave a comment.
Gary P
Rating:
5.0
Customer did not leave a comment.
Patricia B
Rating:
4.0
Customer did not leave a comment.
bill g
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Hank B
Rating:
5.0
Ensure all trucks are fully filled with fuel. Makes it far easier to fuel back up when returning. Also makes it convenient to not have to leave the U-Haul yard and have to find a fuel station because you were giving a truck with an 1/4 of a tank.
JOSEPH T
Rating:
5.0
Customer did not leave a comment.
Alex C
Rating:
5.0
Customer did not leave a comment.
Charles W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Phillip J
Rating:
5.0
There was a leak in the cab when I picked it up and the back of the truck had standing water.
MILTON G
Rating:
4.0
Customer did not leave a comment.
CHRISTINE B
Rating:
5.0
Great customer service!
NORMAN S
Rating:
5.0
Staff were all so helpful.
JOSEPH T
Rating:
4.0
Great service, made it quick and easy to drop off the truck.
Kenton D
Rating:
5.0
Very satisfied with the service, enjoy the low stress location and professional staff.
Richard L
Rating:
3.0
Customer did not leave a comment.
Nicholas W
Rating:
5.0
Customer did not leave a comment.
Beth V
Rating:
5.0
Customer did not leave a comment.
Allen B
Rating:
3.0
Internet not the greatest and no one in the offices although it was posted it was open. No answering machine.
Brenda S
Rating:
4.0
Customer did not leave a comment.
DOUG S
Rating:
4.0
Customer did not leave a comment.
Michael S
Rating:
5.0
Customer did not leave a comment.
Lyle L
Rating:
5.0
Dropped off truck after business hours.
David R
Rating:
5.0
Customer did not leave a comment.
Michelle C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Kay W
Rating:
5.0
Customer did not leave a comment.
Kelly K
Rating:
5.0
Customer did not leave a comment.
Larry M
Rating:
4.0
They were a great shop. Somehow I missed their U-Haul sign, but that was likely my fault. They were very kind and understanding as I was under a great time pressure and missing their sign could have meant a huge cost to me in transportation home. I don't know how to thank them for their patience and assistance.
Kathy S
Rating:
5.0
Customer did not leave a comment.
Patricia S
Rating:
5.0
Everyone was super nice and accommodating. It was very sweet experience to have done business at this location
Joi G
Rating:
3.0
Customer did not leave a comment.
Kenton D
Rating:
5.0
Customer did not leave a comment.
Craig M
Rating:
5.0
Customer did not leave a comment.
Ron A
Rating:
5.0
Customer did not leave a comment.
Dennis H
Rating:
3.0
Customer did not leave a comment.
chad r
Rating:
2.0
Customer did not leave a comment.
Christine B
Rating:
5.0
Customer did not leave a comment.
Eric J
Rating:
5.0
And thorough honest excellent service in a speeding matter service was great 😊
Daisy C
Rating:
5.0
Customer did not leave a comment.
Matt W
Rating:
5.0
The gate was still open but the site was closed and we just dropped off the trailer using the app.
This is the best storage facility you will find in Bandon, Oregon. Office staff very friendly & helpful. Questions answered promptly. Clean and easy access during business hours. Securely locked and protected during afterhours.
Pam C
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
John S
Rating:
5.0
It was a little dirty inside but not too bad
Jenelle P
Rating:
5.0
Customer did not leave a comment.
Edward P
Rating:
5.0
Nothing....went very well.
Cairehn M
Rating:
5.0
Customer did not leave a comment.
Cairehn M
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ken T
Rating:
4.0
Customer did not leave a comment.
Ken T
Rating:
4.0
Whether it was because of the slow computer at the front end or ??, our drop location was not expecting our vehicle and had to place a phone call to get things straightened out when we arrived. The personnel there, however, were very helpful and apologetic about the delay and we weren't in a particular hurry.
Eudora C
Rating:
5.0
Customer did not leave a comment.
Henry B
Rating:
5.0
Customer did not leave a comment.
Robert P
Rating:
5.0
Customer did not leave a comment.
Meagan C
Rating:
5.0
I was very satisfied with the rental of the storage unit in Bandon. Upon moving everything into storage, I was able to make arrangements ahead of time to have someone that works for the storage have a hyster to load things up to the upper units to avoid packing everything up the stairs. It was very much appreciated. My stuff in storage was safe as they have a metal gate that they lock when they close for the day. They were very friendly and it was a very easy move out. I had storage for about 10 months and worth it knowing my Daughters stuff was safe until we moved it out of storage into a place out of town. Thank you very much. I was a very satisfied customer. Gloria
Gloria J
|
Overall Experience
Rating:
5.0
Not much, everything went smoothly.
Ruben G
Rating:
5.0
Customer did not leave a comment.
John M
Rating:
5.0
Changed original contact to allow for picking up and dropping off belongings.
lonny r
Rating:
5.0
Fast and easy service. Thank you!
Martin H
Rating:
5.0
Customer did not leave a comment.
Jody H
|
Overall Experience
Rating:
4.0
The facility was great. The employees were always a pleasure to deal with. My only minor complaint was the schedule. Closing at 5:30pm and being closed all day on Sundays was the biggest challenge for me as a customer. Thank you for providing the service and I would recommend you to others (although I'd have to caution them about the schedule).
RICH F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Connie R
|
Overall Experience
Rating:
5.0
Everything went smoothly - they are very friendly at Currydale and the truck ran fine.
Daniel H
Rating:
5.0
Uhaul has too many problems with reservations. I have used Uhaul several times in the last 2 years and this is the first time my reservation has worked. The other times I have had to go many miles out of the way to pick up the rental truck or trailer, if the vehicle I wanted was even available.
The man at the drop off location promised that he would E-mail me a receipt. Now it is two days later and I still have not received the receipt. Please send my receipt to this email address.
I do not recommend Uhaul to anyone.
Clifton S
Rating:
5.0
Customer did not leave a comment.
Ara J
Rating:
5.0
Customer did not leave a comment.
LORI B
Rating:
5.0
The rental procedure was very easy to use. The unit performed very well. I would not hesitate to recommend you go
carolyn S
Rating:
5.0
Would be better if you were open later and on Sundays. It couldn’t be that hard to come at dusk to close the gate and open/ close on Sundays.
Larry J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Robert S
Rating:
5.0
Customer did not leave a comment.
Lynne D
Rating:
5.0
Customer did not leave a comment.
Edward P
Rating:
5.0
Customer did not leave a comment.
Norman M
Rating:
4.0
Very helpful and nice people
Jessica T
Rating:
5.0
Fast helpful and easy drop off
Scott K
Rating:
5.0
Staff was friendly and helpful and went the extra mile with their service. Always appreciate good service!
Julee H
Rating:
5.0
Friendly and helpful!
Edward P
Rating:
5.0
Customer service was friendly, knowledgeable, and very helpful… Even in a downpour!
Kimberly O
Rating:
3.0
Equipment was missing that I had added, but my fault for not checking before heading out.
Overall a good experience and the customer service people I spoke with got things straightened out.
Nicole G
Rating:
5.0
Not much, really.
Ruben G
Rating:
2.0
There was food inside the cab of the truck behind the seats. The truck drove like it had no power steering and shook very bad. I was told that I could return it to the closest U haul to my home and when I tried to do that they refused the truck and I had to return it to a different place.
Teresa C
Rating:
5.0
Give the customer credit on the extra gasoline. You get the vehicle on 1/2 tank and you bring it back on 3/4 tank but no refund. Bring it back one needle under and you charge $30 service fee and $8 a gallon, that's not right anyway you look
ELLIS R
Rating:
5.0
Customer did not leave a comment.
Andrew G
Rating:
5.0
The truck only has 1/4 of a tank. I filled it up, returned it with more fuel than I used.
carol m
Rating:
5.0
Customer did not leave a comment.
Mike D
|
Overall Experience
Rating:
5.0
These people are awesome! I went over and above to make sure everything was okay!
RHONALD M
Rating:
5.0
This is a great place to rent from
Douglas A
Rating:
5.0
Awesome people who go way above to help get the storage space needed 🙂 We are so happy that they kept us in mind and called when a unit became available!😘
RHONALD M
|
Overall Experience
Rating:
5.0
Drop off location in Bandon was the most amazing customer service of any place we used in this three-truck move.
Joseph D
Rating:
5.0
Very helpful and friendly staff. The trailer we rented was in excellent condition, ready to go on time and easy to access.
Highly recommended.
Steve M
Rating:
5.0
Staff were friendly and helpful
Steve D
Rating:
5.0
Customer did not leave a comment.
Joseph D
Rating:
5.0
Customer did not leave a comment.
Rick J
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ryan A
Rating:
5.0
Customer did not leave a comment.
James H
Rating:
5.0
Returned car trailer here, although they weren't open. Very concerning just leaving it parked out side along the highway. Although we took lots of pictures to assure it was left in good condition
Denise H
Rating:
4.0
Customer did not leave a comment.
robert e
Rating:
4.0
Outstanding job on helping us move my elderly farther in law.
Daniel C
Rating:
5.0
Customer did not leave a comment.
Scott C
Rating:
5.0
Everyone there did a great job.
Scott J
Rating:
5.0
They were so helpful and made the process super easy.
Paul C
Rating:
4.0
Customer did not leave a comment.
James M
Rating:
5.0
Customer did not leave a comment.
Thomas S
Rating:
5.0
Everything went smooth. Met all my expectations!
John M
Rating:
5.0
None, it was very smooth and easy.
Terry B
Rating:
5.0
Customer did not leave a comment.
Rachel S
Rating:
5.0
No improvement necessary. This location is spot on!
JOSEPH T
Rating:
5.0
Customer did not leave a comment.
robert e
Rating:
5.0
Customer did not leave a comment.
robert e
Rating:
5.0
Excellent customer service!
DAVID N
Rating:
3.0
Customer did not leave a comment.
Joe N
Rating:
5.0
My only complaint was the hours of access. Otherwise this facility seemed clean, secure, and well maintained. Staff was very helpful and friendly.
Randy T
|
Overall Experience
Rating:
5.0
I have had 4 different storage units of various sizes here in the past 6 years. I would highly recommend this storage facility when one is needed. The staff is very friendly and helpful. The units are clean and safe. The gates are locked at night. There are many options and sizes. I never had any issues the entire time my things were stored at airport-u-stor.
Rena S
|
Overall Experience
Rating:
5.0
Having it closed on Sunday was a bit of problem, but not enough to open it. SMILE
ROBERT A
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
JUDY S
|
Overall Experience
Rating:
5.0
Excellent service from cordial staff...easy access...very fortunate to have facility like this with the U-Haul connection in Bandon.
Diana L
|
Overall Experience
Rating:
5.0
I worked with Izzy. She was helpful, friendly, and got me the moving truck, as well as being super helpful getting me checked out of the storage locker.
Really appreciated it!
Robert M
|
Overall Experience
Rating:
5.0
Awesome storage facility! Only thing I'd change would be hours of availability.
Lynda F
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Shelley S
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Cara P
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Lorin K
|
Overall Experience
Rating:
5.0
The people at Currydale Farms are amesome! Always been there and kind!
Rustin B
|
Overall Experience
Rating:
5.0
It would be great if there was an evening that access was open a bit later, but overall, we were very happy with the great service and helpfulness at this location.
nicole g
|
Overall Experience
Rating:
5.0
I cancelled this reservation.
annie m
|
Reservation
Rating:
5.0
Every thing was great.
Dwain H
|
Overall Experience
Rating:
5.0
Called to order instead
Txanton c
|
Reservation
Rating:
4.0
It was adequate as storage.
TERRY B
|
Overall Experience
Rating:
1.0
They stole my military uniforms. ..inside job. ..someone's going to jail
NICHOLAS J
|
Overall Experience
Rating:
3.0
Not 24 he facility, got there late afternoon and not told we only had about a half hour to load unit. Units on 1st floor with no lock but told none were available.
MELISSA S
|
First Impressions
Rating:
5.0
Unit was dry and warm, very nice.
Privacy R
|
First Impressions
Rating:
5.0
Very nice people at this facility. Helpful and affordable.
Privacy R
|
First Impressions
Rating:
3.0
Did not move to the area. So do not need storage here.
Privacy R
|
First Impressions
Rating:
4.0
The staff was very helpful
Privacy R
|
First Impressions
Rating:
3.0
This is a good facility with very friendly and helpful people. I was not able to use the room reserved for me because the door was too small to get my things into.
Privacy R
|
First Impressions
Rating:
3.0
thanks
TOM V
|
First Impressions
Rating:
5.0
Folks were polite, efficient and gave us old pallets to use to keep things up off the concrete.
