Customer Reviews for Affordable Secure Storage Hudson LLC
(U-Haul Neighborhood Dealer)

151 reviews

8619 New York Ave   Hudson, FL 34667

(727) 863-1836

Office Hours

  • Mon-Sun: 9 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(727) 863-1836

8619 New York Ave
Hudson, FL 34667

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–5 pm
Special Operating Hours
  • 3/31/2024: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mike Davenport 
Rating:
5.0

The only stores facility in Pasco I would ever recommend! 24 hour access reasonable rates and amazing management!!! Ms Valerie is great! Knowledgeable and helpful she is there to assist with any of your packing moving or storage needs!!

Angelia Hilley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele Slaughter 
Rating:
5.0

Customer did not leave a comment.

Jim Mongillo 
Rating:
5.0

Customer did not leave a comment.

AMBER LANGEFELS 
Rating:
5.0

Customer did not leave a comment.

MARY WHITACRE 
Rating:
5.0

Customer did not leave a comment.

Gregg Griffin 
Rating:
5.0

Customer did not leave a comment.

david woodward 
Rating:
5.0

Valerie is the best!

Richard Wurst  |  Overall Experience 
Rating:
5.0

very happy will recommend to friends thank you val

JAMES BASCETTA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHRISTINE LASHER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Spino 
Rating:
5.0

Very nice and helpful

Luis HERNANDEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Schaefer 
Rating:
4.0

Customer did not leave a comment.

carl king  |  Overall Experience 
Rating:
5.0

Truck engine was miss firing and it also needed new windshield wipers.

james botonis 
Rating:
3.0

Wasn’t explained the procedure for returning the truck. I did use the truck share application, and wasn’t aware that pictures needed to be taken of various parts of the truck during the return. I had an emergency that I had to attend to, so I dropped the truck and left, and was going to complete the return process in the car on my way to the emergency. I could not complete the process due to the pictures being required, or you could not proceed in the process, and was charged a $20 convenience fee. I had the required pictures, but there is no ability to upload a photo. Due to this, I would not recommend, nor will I ever use uhaul in the future. I also couldn’t use the truck for four hours of my rental period due to inclement weather. So I was charged an extra $59 for the hours that I couldn’t use truck. Just not customer friendly whatsoever. The truck share program is a joke because they can still charge you for things that you didn’t do. Save your money and forget uhaul. What a waste of my time and money.

Nicholas Morrow 
Rating:
5.0

Customer did not leave a comment.

MIKE TAYLOR 
Rating:
5.0

The drop off location was miles apart from the pickup location in terms of cleanliness

Aileen Bedoya 
Rating:
4.0

Very friendly people there.

Terry Langsdorf 
Rating:
5.0

extremly nice manager

MICHAEL REID  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dawn Graziano 
Rating:
5.0

Customer did not leave a comment.

Kent Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kathy Stevens 
Rating:
5.0

Valerie has been especially helpful in our dealings while renting a space. She has gone above and beyond being helpful.

jane W Smith  |  Overall Experience 
Rating:
5.0

This place was great. Never had an issue. The staff is amazing and helpful. Highly recommend... Thank you.

Todd McCoy  |  Overall Experience 
Rating:
5.0

Valerie was awesome! Her help was so valuable to me! I will use this location again!

Sherry Selph 
Rating:
5.0

Valerie Gonzalez, the Facility Manager is such a wonderful person. I enjoyed meeting her and her help when it was needed. You have a very Special lady !

Michael Raymond  |  Overall Experience 
Rating:
5.0

My favorite place to rent a Uhual from!!

lance hewitt 
Rating:
4.0

Customer did not leave a comment.

Lucsianes Exavier 
Rating:
5.0

Just make sure you put the right amount of gas back in the gas tank.if you don’t it’s 30.00 dollars a gallon.

NICHOLAS PEDOTA 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER MESERVE 
Rating:
5.0

My only complaint is the door did not seal very well and therefore allowed lots of sand and some leaves to get inside.

David Barker  |  Overall Experience 
Rating:
5.0

Valerie was very courteous and very helpful during our use of the storage unit. She was always accommodating when we had a request. Once we moved into our new home and periodically transferred boxes from the unit to our new home, we had no need of a storage unit. Everything has been absorbed into our new home.

Clive Richardson  |  Overall Experience 
Rating:
5.0

Staff and facility were excellent, should I need storage space again, I'll be back.

Robert Hall  |  Overall Experience 
Rating:
5.0

There is not 24 hour drop off available at this location, but the attendant helped me even though it was after closing time. She was a life-saver and very polite.

Dustin Jordan 
Rating:
5.0

I think starting the traveler on a full tank is best practice. I get that I don't have to fill it up, but to try and watch when to stop is nearly impossible.

Tina Errthum 
Rating:
5.0

Customer did not leave a comment.

Michael Mcmullen 
Rating:
2.0

Facility is too small for keeping/storing/returning larger size vehicles.

Lawrence Derting 
Rating:
5.0

Customer did not leave a comment.

Brian Scott 
Rating:
5.0

Customer did not leave a comment.

Adam Hochstadt 
Rating:
5.0

Improve customer service, I called uhaul to change location and the first representative said I couldn’t a min of 3 times, that I’d be charged extra, I asked for supervisor and got it approved

ELAINE LONTZ 
Rating:
5.0

Customer did not leave a comment.

RANDI DOTTER  |  Overall Experience 
Rating:
5.0

Nice secure facility, with excellent staff!

LARRY WOSTER  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

SHAVELLA Williams 
Rating:
5.0

I would not us the curbside pickup as Uhual.com is rather difficult to use. Thank god for Valarie, she helped us so much & is the sweetest lady. She made sure we got the truck on time and made the process easier!

Destiny Trowbridge 
Rating:
5.0

Valerie is just fabulous.

Michael Blanton 
Rating:
5.0

Customer did not leave a comment.

Ron Thompson 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Scott Allshouse 
Rating:
5.0

Customer did not leave a comment.

Ruth Hollingsworth 
Rating:
4.0

Customer did not leave a comment.

William Menke 
Rating:
5.0

Customer did not leave a comment.

Katie Tompkins 
Rating:
5.0

The young lady who had assisted me was a very pleasant young lady. She was very helpful and funny young lady to chat with. I will continue to use this facility as long as I need to. Thank you for your service.

Nelson Marquez 
Rating:
5.0

Customer did not leave a comment.

Adeeb Mustafa 
Rating:
4.0

Truck was dirty/mirror did not adjust right. All and all was very disappointed in the truck

Jean Osborne 
Rating:
5.0

Customer did not leave a comment.

judy clemet'lee 
Rating:
5.0

Customer did not leave a comment.

RICHARD LATIMER 
Rating:
5.0

Customer did not leave a comment.

Dawn Littlepage 
Rating:
5.0

Customer did not leave a comment.

Wayne Gillespie 
Rating:
5.0

Not sure if this is across all Uhaul equipment, but the side mirrors were not adjustable on this truck. They were not ideally positioned so driving was a bit precarious.

Michael Pramis 
Rating:
5.0

Very friendly & cheerful -made sure I was completely satisfied with hook-up & Trailer

M K Bregin 
Rating:
5.0

Valerie the lady very helpful and very nice

Jim Ruston 
Rating:
5.0

Great customer service

Kelvin Valle 
Rating:
5.0

The auto transport worked very well, and will recommend to friends and others.

Gary Bostad 
Rating:
5.0

Service was fantastic! Ran into a slight issue from a previous problem but was quickly resolved and on my way!

Harry Miller 
Rating:
5.0

Customer did not leave a comment.

Jessica Wallace 
Rating:
5.0

Vallery is a awesome person to deal with she help hook up and unhook very pleasant lady will be back if in need of U-Haul or storage

Jim Ruston 
Rating:
5.0

Customer did not leave a comment.

Clive Woodside 
Rating:
5.0

I told the person at drop off that the tire was bad, and pulled to the left. I also said I was charged wrong. She said I had to call PA, Florida is different. I have the number and plan to call.

Greg Kerr 
Rating:
5.0

Customer did not leave a comment.

Christina Hanratty 
Rating:
5.0

Customer did not leave a comment.

Ted Main 
Rating:
5.0

The office lady opened a few minutes early for us. She was super nice and had everything ready. I forgot my car keys and she called me right away before I got too far away and she even stood out by road so I wouldn't have to pull all the way in with the truck. Very nice

Rosemary Seguin 
Rating:
5.0

Customer did not leave a comment.

Ted Main 
Rating:
4.0

Customer did not leave a comment.

GARY MILLER 
Rating:
5.0

Customer did not leave a comment.

Edwardo Velazquez 
Rating:
5.0

I needed a 15 foot max and was given a 20 foot. It cost me $50 in gas. Was not happy about the unneeded larger truck. Valerie was excellent! Her customer service skills are spot on!

Constance THRON 
Rating:
5.0

Lana was very friendly and helpful. This is the second time I've dropped off a one way rental at this location and Lana did an excellent job both times! Thank you

Michael Paradisis 
Rating:
5.0

Customer did not leave a comment.

Gerald Puttick 
Rating:
3.0

The lady that runs the facility is incredible. You are so lucky to have such an attentive and professional employee. She is the best I have run across in years.

Richard Sevigny 
Rating:
2.0

The truck share online program doesn’t work right. I got a screw in my tire at the pick up location and ended up with a flat tire on my personal vehicle that I had to fix in addition to trying to move my stuff. One of the women who work there called me at 3:00 to see if I would bring back the equipment even though I had it rented until 4:00 because another customer had already shown up to get the rental. It wasn’t a good experience and only caused stress to ensue overall.

Kayleena Blankenship 
Rating:
4.0

Very nice there

brooke dupont 
Rating:
3.0

I do not understand why a partial refund is not offered when the equipment is returned a day early and under the mileage allotted. I believe refunds should be offered if the vehicle was re-rented to someone else if returned more than 24 hours in advance.

Adam Szwarek 
Rating:
5.0

Customer did not leave a comment.

Edward Pivacek 
Rating:
5.0

Lana was very freindly and made my move very easy would recommend this location to all my friends

John Higgins 
Rating:
5.0

This experience was great.

Kimberlee Chandler 
Rating:
5.0

Courteous and knowledgeable. Couldn't have been better! Awesome woman.

Scott Kimble 
Rating:
5.0

The Key Largo office has issues

Henry Alwardt 
Rating:
5.0

Valerie is a very friendly woman.

domenic damiano 
Rating:
3.0

Customer did not leave a comment.

Brian Kelsey 
Rating:
5.0

The staff was great, very helpful. If I need storage again, it will be with Affordable Secure Storage - Hudson.

DIANA JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

otis rollis 
Rating:
3.0

Customer did not leave a comment.

Michael Bankson 
Rating:
5.0

The office personnel was great!!!

Tonda Revels 
Rating:
5.0

It was great

KIMBERLY PAULSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony Arnold 
Rating:
5.0

Customer did not leave a comment.

Marino Petrucci 
Rating:
4.0

Customer did not leave a comment.

ellis tenenbaun 
Rating:
5.0

Customer did not leave a comment.

Michael Paradisis 
Rating:
5.0

Customer did not leave a comment.

Nancy OConner 
Rating:
5.0

I rented a 20' truck. The location was clean and Valerie was pleasant and knowledgable. After loading the truck and on my way. I found that the truck pulled to the right while driving. Also pulled to the right hard while braking. The front suspension/tires felt rough. Check engine light came on. For all the people that have issues with equipment or are not sure if there may be an issue , tell the location when you drop the equipment off at, so as other renter's don't get faulty equipment.

John Hitt 
Rating:
4.0

I had to visit 3 different locations to get a rental trailer - made a reservation for a motorcycle trailer and the first location was closed early - was sent to another location and it was basically a junk yard and the 3rd location only had an enclosed trailer so instead of it costing me $20 it cost me $70 - The location I picked up from was good just didn't want to spend that much more.

Sheridan Smith 
Rating:
2.0

well for one i rent trucks all the time as of now i have two storage units with uhaul but today i was charged 81 dollars for one days rental on a 6 by 12 trailer. please review this charge for me. something is not right.

thomas edelman 
Rating:
5.0

Customer did not leave a comment.

Peter Niebalski 
Rating:
5.0

Very nice lady helped us. A very good experience

Robert Winters 
Rating:
5.0

Customer did not leave a comment.

Manuel Pimentel 
Rating:
5.0

Customer did not leave a comment.

Amanda Cundiff-Drouse 
Rating:
5.0

Customer did not leave a comment.

Edward C Stansfield Jr 
Rating:
5.0

We have used them before. Very helpful. We where supposed to drop off the truck at the mini storage on 19 and they where rude. Had no room. Sent us to New York Ave.

victoria wiles 
Rating:
4.0

Customer did not leave a comment.

karen crowe 
Rating:
2.0

They had no one to attach trailer to hitch, so I was forced to do it myself with back problems...stinks

thomas Gilmore 
Rating:
3.0

Customer did not leave a comment.

Chester Zielinski 
Rating:
5.0

Customer did not leave a comment.

Ernest O Ferguson 
Rating:
3.0

Customer did not leave a comment.

Angie wilson 
Rating:
3.0

As expected

Privacy Request  |  First Impressions 
Rating:
5.0

Could not credit $50

joseph zenchak 
Rating:
5.0

The proprietor was helpful. She was actually concerned about the light and stated it would be taken out of service until fixed.

John Hostinsky 
Rating:
5.0

Customer did not leave a comment.

Eftakhar Khan 
Rating:
5.0

Very friendly and helpful!! The service lady knew I was stressed and she made me feel so calm explaining very thing. Keep up the great work.

Robert Palmeri 
Rating:
4.0

Great price and friendly staff.

JACOB FARRELL  |  First Impressions 
Rating:
5.0

Staff is very helpful and friendly. Unit was clean and in good order. Great location for me.

Privacy Request  |  First Impressions 
Rating:
1.0

Website said Climate Controlled then when called to confirm reservation, not climate controlled. Deceiving!

Privacy Request  |  First Impressions 
Rating:
5.0

The facility is excellent, very clean and the climate control is set at a perfect temperature. The staff was helpful and friendly. I would highly recommend this as a storage unit.

LUKE MIERISCH  |  First Impressions 
Rating:
4.0

Very clean facility. Staff is helpful. 24 hr access.

JONATHAN WATSON  |  First Impressions 
Rating:
4.0

Very friendly and helpful staff. Quick setup and clean unit.

Privacy Request  |  First Impressions 
Rating:
4.0

Very nice person at the desk, drove me over to the unit and said she would sweep it out before I got back with my boxes. Very helpful and friendly.

Privacy Request  |  First Impressions 
Rating:
3.0

We chose not to use this storage location. The rep who shoed us the unit was very nice.

Privacy Request  |  First Impressions 
Rating:
5.0

the lady who runs this facility - lovely ! very helpful !

Privacy Request  |  First Impressions 
Rating:
5.0

Super nice people! Clean easy to access and find!

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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