I was charged more than I should have been
Mark Tressel
Customer Reviews for Buffalo Warrior Way
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Test drive the tucks before renting Ours felt like it had a front end issue
CYNTHIA BAKERHORNWhen returning the trailer I waited in the drop off area for a decent chunk of time, eventually going inside to see if anyone was working. They asked what I was there for, I said to return a trailer. They told me to just drop it off in the back, so I just went back out of the office and put the trailer over by the couple others that were there. I was going to inform the staff at the location that I was not super happy with the trailer since when I was unloading my belongings a lot of the stuff on the bottom was wet and it had been raining for the majority of my trip, but when I entered and got the response I did, I didn’t feel it was worth the energy to try and talk with them.
Keifer ShermanRun down shack of a building with abandoned cars in the lot. Not clean in the slightest. Locked doors to building; nobody answered upon knocking (during business hours). Had to honk horn obnoxiously just to get personnel to come out and acknowledge us. Received poor instructions for drop off. Personnel did not check in the vehicle correctly, so now I'm dealing with unjustified late fees.
GABRIEL MCLAUGHLINThe owner is great to work with.
Craig Davis1st I would like to say that the mileage charge was off because it said I had drove 90 something miles and there's no way because I drove straight from the location to my house to my destination and back to the house then straight back to the Return location. It was around 40 miles and also I put a quarter of a tank in the gas tank because there was a quarter of a tank in it and it still charge me $11 and some change For fuel. I was flustered returning it because the app was giving me a run for my money and then this ordeal was making me late for my pool tournament So I forgot to even mention the fuel charge and the mileage Then. If it wasn't such a big difference in the mileage and the Unnecessary fuel charge I wouldn't even mention it
Jeffrey Russelloriginal drop off place was out of business. please update your directory. thanks
myres Holley