Customer Reviews for Arizona Mini Self Storage

100 reviews

12650 N Cave Creek   Phoenix, AZ 85022

(602) 971-6645

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(602) 971-6645

12650 N Cave Creek
Phoenix, AZ 85022

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Justin h the complete staff were always happy, polite and very accomadeting & helpful! Great price & only what we needed! Thanks again!

Pauline H. Carroll  |  Overall Experience 
Rating:
5.0

Very pleasant experience. Would recommend and would go back again. I appreciated that the family/staff lives onsite and are available to assist customers and monitor the facility.

Randi Haranzo  |  Overall Experience 
Rating:
5.0

Great storage solution for the last 5 plus years. I am excited to have a garage again.

JESSE DEMETROVICH  |  Overall Experience 
Rating:
4.0

Facility and space was great, plus they were friendly to deal with. The access hours were a little short for the money but would use this space again.

Justin Trevor Sarles  |  Overall Experience 
Rating:
5.0

Great staff very friendly and helpful

Daniel Paul Braghears  |  Overall Experience 
Rating:
4.0

4 yrs comfort n secure. Auto pay is the way. Peace be upon us

Tracy Spencer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

FRANK LYLE MURRAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vicki Rae Xericos  |  Overall Experience 
Rating:
5.0

I was a customer for three years. It is a clean and secure facility.

Scott Garrett O'Neal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah A. Bolen  |  Overall Experience 
Rating:
5.0

Would definitely rent here again

Rebecca Steele  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tony O. Gardella Jr.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kayla Renee Trejo  |  Overall Experience 
Rating:
4.0

My only area of feedback is that the check-in/check-out process can be hard for folks who work during the normal business hours. I had to leave work early on multiple occasions to meet the move-in move-out times/office hours. Maybe having an electronic process could be helpful. Just a suggestion!

Larissa Jenkins  |  Overall Experience 
Rating:
5.0

Staff was very helpful! And they accommodated my wishes!

TOM WHITELEY  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JOSE GARCIA MUNGUIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Stevens  |  Overall Experience 
Rating:
5.0

Nice staff, good access and clean facilities.

Lawrence Gleason  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONNA PARRISH  |  Overall Experience 
Rating:
5.0

This was the most amazing experience I could of had. Very friendly staff/owners. The storage facility was exceptional. Thank you for helping me when I needed some place to store my in laws personal items. Will definitely use in the future if there is ever a need.

Shelly R. Koker  |  Overall Experience 
Rating:
4.0

There is a step up into the unit which can be treacherous.

Asta Hagadorn  |  Overall Experience 
Rating:
5.0

I am from out of town and had purchased a home that was delayed in closing. Unfortunately a shipment of concrete overlay had arrived on the intended closing date and could not be stored at the new house. These guys accepted the freight for me, set up an account and storage unit and were amazing to work with. If I could give them more stars, I would. They were incredibly communicative, helpful and friendly. Definitely will use them again, and have already referred them to my sister that lives here.

Julie Nealy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LONNIE MCCARTER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alicia Lynn Moyemont  |  Overall Experience 
Rating:
5.0

I rented a unit for 8 years, never a problem and always good customer service.

RICKY CLARK  |  Overall Experience 
Rating:
5.0

Great Storage and clean.

ROBERT CISNEROS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerald Ufnal  |  Overall Experience 
Rating:
5.0

Thanks for everything!

Donald Lockwood  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful. Great unit to rent. Stored all belongings for the hot months without any issues. We will be back in the Spring!

Amy Claire Irvin  |  Overall Experience 
Rating:
5.0

Super nice people!

Sherri Lynn Burgess  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Boyer  |  Overall Experience 
Rating:
5.0

No problems with the storage unit, the office people, and I will be back. Thanks for the service. Jim Stephens #471 & 602

James Stephens  |  Overall Experience 
Rating:
5.0

Jennifer & Larry were always friendly and helpful during the entire time I was renting from them. I would highly recommend this rental facility to everyone.

William Phillip Edwards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Lang  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol Snyder  |  Overall Experience 
Rating:
5.0

The experience exceeded my expectations. The couple who operated it were always available and always helpful. I can not say enough about the experience.

Carol J. Marcon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melanie Jo Romero  |  Overall Experience 
Rating:
5.0

I only moved out as I can't justify the increased cost for a 5'x5' bit of storage space for just tubs of Christmas decorations. I will consider this storage facility in the future if I need short term storage.

John Richard Koch  |  Overall Experience 
Rating:
5.0

4/5 stars. I stored my belongings there for about 18 months, managers were great. Drive up access was awesome, and the place felt very secure. I was a little bit disappointed in the fact that the actual dimensions of the units (I had two) seems to run about 8% smaller than advertised. Also, strict policies on late fees and mandatory insurance of their choice seemed a little heavy-handed/greedy. I would consider using this place again, but i would shop them.

NICK KING  |  Overall Experience 
Rating:
5.0

The RV lot needs cleaning and it should be brushed once a month. Maybe some of the really bad old RV's should be removed, it would help the look of the lot. Thanks

DOUGLAS CARDOZA  |  Overall Experience 
Rating:
5.0

Staff was always friendly. Was easy to access and it was easy to make payments every month.

Lori Ann Stafford  |  Overall Experience 
Rating:
5.0

I cannot recall at the moment, the lady's name who closed out my account, was very polite and professional. Thanks again!

Gregory L Petit  |  Overall Experience 
Rating:
5.0

Both husband and wife were very nice from the beginning, the customer service was impeccable and I don’t feel like “just a customer”, even when I was moving my items out they were still just as friendly. I would recommend anyone to use this storage facility.

Karma Francillon Maharaj  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sulema A. Solis Flores  |  Overall Experience 
Rating:
5.0

Amazing customer service. Great, secure units.

Christopher Donis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Celsey J. Weires  |  Overall Experience 
Rating:
5.0

Defiantly would use again

Jeane J Cassaro  |  Overall Experience 
Rating:
5.0

A great experience.

Art Blakely  |  Overall Experience 
Rating:
5.0

Closing at 7 makes things difficult but I do guess I understand why.

Christine Florio  |  Overall Experience 
Rating:
5.0

Thank you for a smooth transition. Yes, I would recommend and maybe store some things in the future for sure. Thank you..

LAWRENCE MC MURRY  |  Overall Experience 
Rating:
5.0

The folks who run this place have my vote.

Bruce Rutter  |  Overall Experience 
Rating:
5.0

The staff were a delight to know, and very kind and helpful at all times. Can't say enough about them. If we need a storage in the future, we will be back.

KATHY ALBERT  |  Overall Experience 
Rating:
5.0

Jennifer & Larry are very professional, friendly and courteous. I would definitely recommend this location to friends and colleagues. Cheers, Mike Murdock

Michael Murdock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa Ann Mitchell  |  Overall Experience 
Rating:
5.0

Excellent facility. Larry and Jennifer are most helpful.

RICHARD BOOTHMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tony Mei  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deanna Dawn Overbeck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RHONDA SCOTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Joseph Jasper  |  Overall Experience 
Rating:
5.0

Had an excellent experience here. Property maintained well and always clean. Thank you very much!

Jephthah Bender  |  Overall Experience 
Rating:
5.0

The staff was extremely friendly and helpful.

Brent Mitchell Buono  |  Overall Experience 
Rating:
5.0

Great staff and facility! Highly recommend

BRUCE MURATORE  |  Overall Experience 
Rating:
5.0

Jennifer was very polite and professional. We have rented there before mostly because its convenient and friendly staff

THOMAS E. NADEAU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROL STEINHOFF  |  Overall Experience 
Rating:
5.0

I pulled out 6 dead rats after 1 month of rental. Lost alot of my property to rats eating into boxes. Staff is great but i can't afford to loose anymore.

Daniel Brian Musen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom R. Whiteley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela A. Bardzik  |  Overall Experience 
Rating:
5.0

I had a storage for 2 years, the staff was always professional, very helpful and friendly at Arizona Mini Self Storage. I highly recommend ! Thank you for everything !

Daniel Patrick King  |  Overall Experience 
Rating:
5.0

The management team was awesome and helpful every time I needed it. They also kept the sucker jar full ;)

ANDREW JOSEPH ORTMEIER  |  Overall Experience 
Rating:
4.0

We decided to store our RV at home.

LINDA KRAHULEC  |  Overall Experience 
Rating:
5.0

Management were nice,friendly .and the rental price was reasonable. I would recommend friends.

BETTY HOOVER  |  Overall Experience 
Rating:
3.0

I didn’t like how if I went to the storage after dark the lighting was very low could not see unless I had a flashlight . I also noticed spider webs in the storage .

MARYBETH GEORGIA EVERETT  |  Overall Experience 
Rating:
5.0

Stored furniture for nearly four years in the climate controlled area - Was amazed how clean (dust free) items still were when moving out. Super friendly and caring staff.

DON WARREN MEISSNER  |  Overall Experience 
Rating:
5.0

Good location and fair pricing. No hassle paperwork both reserving the unit as well as vacating. Great husband and wife resident manager team.

Paul Cress  |  Overall Experience 
Rating:
4.0

.

REBECCA GRACE  |  Overall Experience 
Rating:
5.0

No problems whatsoever.....

JASON FOSS  |  Overall Experience 
Rating:
5.0

Everyone there was very helpful so appreciated that.

GENIE KENNEDY  |  Overall Experience 
Rating:
5.0

Great place to work with. I would not hesitate to use them again! Staff is very friendly and helpful and their rates are good.

LEONARD GROSS  |  Overall Experience 
Rating:
5.0

The people that manage the place were very friendly and helpful

OLIVER W. BROWN  |  Overall Experience 
Rating:
5.0

Awesome

GEORGE T. RIOS  |  Overall Experience 
Rating:
3.0

We were scheduled to arrive on a Saturday, however our trip took longer than expected. We came in on Sunday to a closed facility with movers on the clock. Not really their fault. We went elsewhere.

Privacy Request  |  First Impressions 
Rating:
3.0

The reservation was not saved when I arrived making the process longer than expected. But the facility was clean and staff helpful

Privacy Request  |  First Impressions 
Rating:
5.0

everything went very smoothly

Privacy Request  |  First Impressions 
Rating:
5.0

unit was clean and ready to move into.

Privacy Request  |  First Impressions 
Rating:
3.0

The gentleman was very helpful and curtious

Privacy Request  |  First Impressions 
Rating:
3.0

All was good in setting up, but in the end did not need storge. Thanks.

Privacy Request  |  First Impressions 
Rating:
1.0

TERRIBLE service! Incorrect rent, insurance, movein date charged over-due fee. Was told manager would call me back, didn`t hear for 3 days! Called again only to be told I would be called back

Privacy Request  |  First Impressions 
Rating:
4.0

Carl was very helpful with my needs. I was moving stuff and I live out of state . he made the whole process smooth and easy. I highly recommend this facility

Privacy Request  |  First Impressions 
Rating:
4.0

The lady who helped me was very friendly and knowledgeable and got me into a unit very quickly!

Katharine Klein  |  First Impressions 
Rating:
5.0

very friendly staff and clean facility

Privacy Request  |  First Impressions 
Rating:
5.0

Staff was extremely helpful and friendly. Move in was easy which was appreciated after the long move. I was able to get the unit size I needed with no complications.

Privacy Request  |  First Impressions 
Rating:
5.0

I appreciate you

Privacy Request  |  First Impressions 
Rating:
5.0

Patty and her husband are extremely helpful, and have the art of customer service down pat.

Privacy Request  |  First Impressions 
Rating:
5.0

It was great

Privacy Request  |  First Impressions 
Rating:
5.0

THE MANAGER WAS QUICK TO HELP AND RESOLVE ISSUE. THE SIZE OF UNIT WAS MUCH SMALLER THAN ADVERTISED BUT THE HAD A GREAT DEAL FOR A FREE MONTH.

Privacy Request  |  First Impressions 
Rating:
5.0

The facility is well kept and managed. The technology utilized to monitor the grounds is exceptional.

Privacy Request  |  First Impressions 
Rating:
5.0

Great customer service and very helpful.

Privacy Request  |  First Impressions 
Rating:
5.0

cxd order, injury forces delayed move

Privacy Request  |  First Impressions 
Rating:
5.0

They worked with us to ensure we had the right fit for our family needs.

Privacy Request  |  First Impressions 
Rating:
5.0

I was not able to actually use this storage facility because I had enough storage where I was moving too.

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

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