Customer Reviews for Four Wide Storage
(U-Haul Neighborhood Dealer)

137 reviews

3895 Copley Rd   Copley, OH 44321

Office Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

3895 Copley Rd
Copley, OH 44321

Services at this Location:

Office Hours

  • Mon-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Drew is a wonderful person to do business with. I highly recommend this U-Haul business

James Grim 
Rating:
5.0

Great service

JEFFREY CONYERS 
Rating:
4.0

Customer did not leave a comment.

Norman Wise 
Rating:
5.0

Drew is top notch. Great guy and as good as they come. Will only use his location from now on. Very clean and friendly

Zachary Eyler 
Rating:
3.0

The owner warmed up the van and scraped the snow off the windshield; however, the windshield was so dirty that it was a hazard; so I had to spend $20.00 to go through an oversize car wash.

Kim Mowers 
Rating:
5.0

Absolutely nothing. Drew is a pleasure to work with. Helpful, caring and a hard worker. The whole experience was a breath of fresh air.

Mark Hogue 
Rating:
5.0

Customer did not leave a comment.

Peter Karakis 
Rating:
5.0

Customer did not leave a comment.

JAMES HRUBIK 
Rating:
5.0

Customer did not leave a comment.

Cole Roessler 
Rating:
5.0

Customer did not leave a comment.

Justin Earl 
Rating:
5.0

Customer did not leave a comment.

Chandra Rudolph 
Rating:
5.0

Drew did a fantastic job. Had truck waiting and warmed up for pick up. Very easy to get thru paperwork and whole transaction. Will definitely recommend this facility and staff to take care of things.

Chuck Tepus 
Rating:
4.0

Customer did not leave a comment.

Connie Hathorn 
Rating:
5.0

Customer did not leave a comment.

Kenneth Olenik 
Rating:
5.0

Nothing that I know of

Jerry Miller 
Rating:
5.0

I did not have the dolly or furniture pads that I had purchased, I submitted pictures as proof and I would appreciate being refunded the $47.00 I paid. Thank you.

Adam Karasz 
Rating:
5.0

Customer did not leave a comment.

JOHN BURLEY 
Rating:
5.0

Customer did not leave a comment.

Howard Curtis 
Rating:
5.0

Super-friendly guy did the whole checkin process for me.

Carl Dirkes 
Rating:
5.0

Customer did not leave a comment.

Ron Sholley 
Rating:
5.0

Customer did not leave a comment.

James Bruce 
Rating:
5.0

Easy to rent, and return. Everything went smoothly.

becky Temple 
Rating:
5.0

Customer did not leave a comment.

Jeff Grey 
Rating:
5.0

Very friendly service! Clean and newer trucks.

ALEXANDER BASAK 
Rating:
5.0

Customer did not leave a comment.

klymovych oleksandr 
Rating:
5.0

Tom and Drew were both excellent! Friendly and helpful. I will definitely use that location again and recommend them.

Edward Hemsworth 
Rating:
5.0

The guys are always very nice. Very quick service.

Gerald Morris 
Rating:
5.0

Very friendly, helpful, and professional. Excellent place to do business with.

JESSE COSTIN 
Rating:
5.0

Customer did not leave a comment.

Will Thomas 
Rating:
5.0

Representative was great

Thomas Brown 
Rating:
5.0

Work out the kinks in the uhaul app. It stinks. We were next to the truck to pick it up and could not accomplish it ourselves. We were on the phone for over an hour with app support. It wouldn’t get the the scan of the back of the DL and yhere was no way to send a picture. Sooooo frustrating!!

Miles Anderso 
Rating:
5.0

Personnel were friendly helpful and professional

John Sandora 
Rating:
5.0

Customer did not leave a comment.

gregory george 
Rating:
5.0

Very professional, friendly, and helpful.

JESSE COSTIN 
Rating:
5.0

Very friendly service.

Don Prince 
Rating:
5.0

Drew has a wonderful manner. Thanks again.

DAVID ROHE 
Rating:
5.0

After I acquainted myself with the vehicle’s controls, the remainder of the move was flawless. I can’t say enough good things about how well I was treated at the drop off location. They were prompt, accommodating, friendly, respectful and very professional.

Robert Kramer 
Rating:
5.0

Customer did not leave a comment.

Dean Bell 
Rating:
1.0

They Could not find my Reservation,kept giving me different phone numbers,ur out in the Sun trying to figure out how to open the security code,& gate ? More phone calls,was there a good 25 minutes.

Robert Vacco 
Rating:
5.0

Customer did not leave a comment.

Steven Knizner 
Rating:
3.0

Customer did not leave a comment.

richard kunig 
Rating:
5.0

Customer did not leave a comment.

Donald Howell 
Rating:
5.0

Customer did not leave a comment.

Eddie Taylor 
Rating:
5.0

Customer did not leave a comment.

DANIEL SULLIVAN 
Rating:
5.0

Customer did not leave a comment.

Michael Lee 
Rating:
4.0

Customer did not leave a comment.

Tamera Anich 
Rating:
5.0

Customer did not leave a comment.

deborah asfoura 
Rating:
5.0

Class Act!! Extremely polite and helpful!! This is my new go to for rentals!! Keep up the good work:) XD

Joe Levack 
Rating:
2.0

It was very confusing to drop off here. No way to get in, no directions on where to leave the truck.

Mackenzie Lampner 
Rating:
5.0

The one suggestion I would make, is to clearly post where to drop off the truck after hours. We parked next to the other uhaul, but it would be nice to have an exact location.

SARA CORLEY 
Rating:
5.0

Customer did not leave a comment.

Sarang Lokhande 
Rating:
5.0

The Location Manager was genuinely interested in helping us, and created a long term business relationship. I have never received such great treatment from a rental facility before.

Paul Joyce 
Rating:
2.0

The trailer was being returned at 8a and the gate to the location was locked. Upon calling the number on the gate, someone said that “the other guy is supposed to be there”, and we were instructed to leave the trailer outside of the secure area. We drive by again around 8p and the trailer still hadn’t been moved.

ASHLEIGH CAINE 
Rating:
5.0

Customer did not leave a comment.

Howard Curtis 
Rating:
5.0

Customer did not leave a comment.

Bishop Snyder 
Rating:
5.0

Customer did not leave a comment.

Howard Curtis 
Rating:
5.0

The people are so kind.

Phil rundo 
Rating:
5.0

The associates were absolutely wonderful and took the time to explain my questions.

Phil rundo 
Rating:
4.0

Customer did not leave a comment.

Rupert May 
Rating:
5.0

Customer did not leave a comment.

Adam Miller 
Rating:
5.0

Customer did not leave a comment.

patrick lyons 
Rating:
5.0

Customer did not leave a comment.

Steven Butler 
Rating:
3.0

Customer did not leave a comment.

Robert Lillard 
Rating:
5.0

Nothing

Thomas Falk 
Rating:
5.0

We were pleasantly surprised at the low mileage our truck had - still had the "new truck" smell even! Nice and clean.

Mark Hancock 
Rating:
5.0

Customer did not leave a comment.

carl ADAMS 
Rating:
5.0

Customer did not leave a comment.

Thomas Bruderly 
Rating:
5.0

Great experience!

Derek Glover 
Rating:
4.0

Online check in process was tedious and annoying. I should have been given the option to complete most of that several days prior, not sitting in the parking lot when I am expecting to pick up the truck.

Brian Mariotti 
Rating:
5.0

One cannot ask for better guidance and help in addressing specific needs.

Robert Minchak 
Rating:
5.0

N/A

Derek Hopkins 
Rating:
4.0

Customer did not leave a comment.

James Shaw 
Rating:
5.0

Tom send Drew did a great job, very helpful and pleasant.

Philip Hatton 
Rating:
5.0

I was charged twice!

Mark Hudgens 
Rating:
5.0

Excellent customer service and friendly people at Four Wide! They will treat you right.

William Pearson 
Rating:
5.0

Exceptional customer service! Very accommodating! I will rent from this location for all my future needs. THANK YOU!

TONY BISESI 
Rating:
5.0

Would use again good service

William Wingfield 
Rating:
5.0

I was very happy with the truck, the service, and the price.

Doug Lefton 
Rating:
5.0

Customer did not leave a comment.

Lesley Field 
Rating:
3.0

I did see the 3865 drop off location but it could have an area labeled better for vehicles to be dropped off. I dropped off at night I’m sure the premises are easier to understand during the day that’s why we set it at average

Nathan Jackson 
Rating:
5.0

Great experience from beginning to end. Highly recommend FourWide Storage for your U-Haul needs.

Lesley Field 
Rating:
5.0

NA

John Zelenka 
Rating:
5.0

Fantastic service!! Thank you so much . So helpful. The owner and his son couldn’t be nicer. I had a great experience dealing with them.

Christina Michael 
Rating:
5.0

Customer did not leave a comment.

Mark Stubbendieck 
Rating:
5.0

Customer did not leave a comment.

TOM BRENNER 
Rating:
5.0

I was a bit unsure how to do after-hours dropoff since the gate was locked and the area was pretty dark, but I think I did ok!!

Alexander Weber 
Rating:
5.0

Well done! Nicest rental ever!!

Joe Levack 
Rating:
5.0

Customer did not leave a comment.

James Kuzmik 
Rating:
5.0

running lights not working

Joseph Hillery 
Rating:
5.0

The best Uhaul I have ever dealt with. I have dealt with a few no one was rude and the owner was extremely nice and professional. I will defiantly recommend and go back

Brooke Buck 
Rating:
5.0

Customer did not leave a comment.

steve oswald 
Rating:
5.0

Very friendly, and excellent customer service at this location!

Derek Glover 
Rating:
5.0

Customer did not leave a comment.

STEVEN FENSKE 
Rating:
5.0

Improvements are good, but Tom at four wide has perfected customer care. Tom went above and beyond to assist me with my rental. I will recommend him to anyone and everyone. Truly great man.

Kareb Kaletta 
Rating:
4.0

The uhaul website didn't work for return, it got stuck on the location page, so I couldn't confirm return which was not great.

Steven Masica 
Rating:
5.0

Customer did not leave a comment.

Michael Dunasky 
Rating:
5.0

Customer did not leave a comment.

Michael Fiandt 
Rating:
5.0

The staff is excellent!

JESSE COSTIN 
Rating:
5.0

I rented the trailer because it was raining where we were going. The trailer leaked water through the floor. Not what I expected.

Tim Hawk 
Rating:
5.0

Staff was friendly and worked quickly.

Matthew Ryan 
No reviews have been submitted for this location.

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