Drew is a wonderful person to do business with. I highly recommend this U-Haul business
James Grim
Customer Reviews for Four Wide Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
JEFFREY CONYERSDrew is top notch. Great guy and as good as they come. Will only use his location from now on. Very clean and friendly
Zachary EylerThe owner warmed up the van and scraped the snow off the windshield; however, the windshield was so dirty that it was a hazard; so I had to spend $20.00 to go through an oversize car wash.
Kim MowersAbsolutely nothing. Drew is a pleasure to work with. Helpful, caring and a hard worker. The whole experience was a breath of fresh air.
Mark HogueDrew did a fantastic job. Had truck waiting and warmed up for pick up. Very easy to get thru paperwork and whole transaction. Will definitely recommend this facility and staff to take care of things.
Chuck TepusNothing that I know of
Jerry MillerI did not have the dolly or furniture pads that I had purchased, I submitted pictures as proof and I would appreciate being refunded the $47.00 I paid. Thank you.
Adam KaraszSuper-friendly guy did the whole checkin process for me.
Carl DirkesEasy to rent, and return. Everything went smoothly.
becky TempleVery friendly service! Clean and newer trucks.
ALEXANDER BASAKTom and Drew were both excellent! Friendly and helpful. I will definitely use that location again and recommend them.
Edward HemsworthThe guys are always very nice. Very quick service.
Gerald MorrisVery friendly, helpful, and professional. Excellent place to do business with.
JESSE COSTINRepresentative was great
Thomas BrownWork out the kinks in the uhaul app. It stinks. We were next to the truck to pick it up and could not accomplish it ourselves. We were on the phone for over an hour with app support. It wouldn’t get the the scan of the back of the DL and yhere was no way to send a picture. Sooooo frustrating!!
Miles AndersoPersonnel were friendly helpful and professional
John SandoraVery professional, friendly, and helpful.
JESSE COSTINVery friendly service.
Don PrinceDrew has a wonderful manner. Thanks again.
DAVID ROHEAfter I acquainted myself with the vehicle’s controls, the remainder of the move was flawless. I can’t say enough good things about how well I was treated at the drop off location. They were prompt, accommodating, friendly, respectful and very professional.
Robert KramerThey Could not find my Reservation,kept giving me different phone numbers,ur out in the Sun trying to figure out how to open the security code,& gate ? More phone calls,was there a good 25 minutes.
Robert VaccoClass Act!! Extremely polite and helpful!! This is my new go to for rentals!! Keep up the good work:) XD
Joe LevackIt was very confusing to drop off here. No way to get in, no directions on where to leave the truck.
Mackenzie LampnerThe one suggestion I would make, is to clearly post where to drop off the truck after hours. We parked next to the other uhaul, but it would be nice to have an exact location.
SARA CORLEYThe Location Manager was genuinely interested in helping us, and created a long term business relationship. I have never received such great treatment from a rental facility before.
Paul JoyceThe trailer was being returned at 8a and the gate to the location was locked. Upon calling the number on the gate, someone said that “the other guy is supposed to be there”, and we were instructed to leave the trailer outside of the secure area. We drive by again around 8p and the trailer still hadn’t been moved.
ASHLEIGH CAINEThe people are so kind.
Phil rundoThe associates were absolutely wonderful and took the time to explain my questions.
Phil rundoNothing
Thomas FalkWe were pleasantly surprised at the low mileage our truck had - still had the "new truck" smell even! Nice and clean.
Mark HancockGreat experience!
Derek GloverOnline check in process was tedious and annoying. I should have been given the option to complete most of that several days prior, not sitting in the parking lot when I am expecting to pick up the truck.
Brian MariottiOne cannot ask for better guidance and help in addressing specific needs.
Robert MinchakN/A
Derek HopkinsTom send Drew did a great job, very helpful and pleasant.
Philip HattonI was charged twice!
Mark HudgensExcellent customer service and friendly people at Four Wide! They will treat you right.
William PearsonExceptional customer service! Very accommodating! I will rent from this location for all my future needs. THANK YOU!
TONY BISESIWould use again good service
William WingfieldI was very happy with the truck, the service, and the price.
Doug LeftonI did see the 3865 drop off location but it could have an area labeled better for vehicles to be dropped off. I dropped off at night I’m sure the premises are easier to understand during the day that’s why we set it at average
Nathan JacksonGreat experience from beginning to end. Highly recommend FourWide Storage for your U-Haul needs.
Lesley FieldNA
John ZelenkaFantastic service!! Thank you so much . So helpful. The owner and his son couldn’t be nicer. I had a great experience dealing with them.
Christina MichaelI was a bit unsure how to do after-hours dropoff since the gate was locked and the area was pretty dark, but I think I did ok!!
Alexander WeberWell done! Nicest rental ever!!
Joe Levackrunning lights not working
Joseph HilleryThe best Uhaul I have ever dealt with. I have dealt with a few no one was rude and the owner was extremely nice and professional. I will defiantly recommend and go back
Brooke BuckVery friendly, and excellent customer service at this location!
Derek GloverImprovements are good, but Tom at four wide has perfected customer care. Tom went above and beyond to assist me with my rental. I will recommend him to anyone and everyone. Truly great man.
Kareb KalettaThe uhaul website didn't work for return, it got stuck on the location page, so I couldn't confirm return which was not great.
Steven MasicaThe staff is excellent!
JESSE COSTINI rented the trailer because it was raining where we were going. The trailer leaked water through the floor. Not what I expected.
Tim HawkStaff was friendly and worked quickly.
Matthew Ryan