Customer Reviews for TT AutoBeauty Inc
(U-Haul Neighborhood Dealer)

64 reviews

190 Bullock Dr Unit 16   Markham, ON L3P7N3

(905) 471-4183

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed

Services at this Location:

Contact Us

(905) 471-4183

190 Bullock Dr Unit 16
Markham, ON L3P7N3

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–6 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

haibin niu 
Rating:
5.0

A Matt should be provided upon request for the floor of the van.

Carmine Ferrone 
Rating:
5.0

Customer did not leave a comment.

Watson Hung 
Rating:
5.0

Truck share app has glitches and delays the time for approval, my rental was for 9 am and didn’t get truck until 10 am. A times the app keeps going back to previous screens when I am doing the right process, upon returning truck I did payment process but upon taking photo of truck condition, the app kept on restarting taking pictures process. I called in and was told to take photos and respond to person email which I did. I am still awaiting that response to my email that they received the pictures. Apart from the delay and lack of proper communication. I still think this is a fairly great system and great full I was able to rent truck to do my move

Marlon Roomes 
Rating:
5.0

Just continue to do what you have been doing. Continue to provide excellent customer service

Cislyn Lee 
Rating:
1.0

Gave me a totally different truck than what I reserved for. Total headache to make it right

Hugo Tse 
Rating:
5.0

Customer did not leave a comment.

Ramy GABRIEL 
Rating:
5.0

Harrison is well trained employees, he is super friendly and professional. Explained the whole rent and return procedures patiently and clearly.

Siu Ming Chow 
Rating:
5.0

I went to TY autobeauty , honestly , best experience I’ve ever had with a U-haul dealer , made it easy for me , very flexible and professional, i usually don’t care to leave reviews, but I need to get them the credit they deserve .

Vadim Ratkevich 
Rating:
5.0

Customer did not leave a comment.

Alexandria Cheung 
Rating:
4.0

I ordered 6 furniture mats but only received 5. Otherwise the service was excellent.

Jeffrey Williams 
Rating:
3.0

It took me over 1 hour to get the key for the truck. The process was long. The trucks needed an upgrade. The truck was not clean.

Claudette Flowers 
Rating:
5.0

Customer did not leave a comment.

Lina Xin 
Rating:
5.0

Customer did not leave a comment.

Brian Barrett 
Rating:
5.0

Customer did not leave a comment.

Ruoxi Zhang 
Rating:
5.0

Customer did not leave a comment.

Mary Lok 
Rating:
5.0

Just a quick note to let you know that Harrison and his team at TT AutoBeauty in Markham provide excellent customer service - would HIGHLY recommend them!

Karl Lyew 
Rating:
4.0

Customer did not leave a comment.

Zhilong Li 
Rating:
5.0

Customer did not leave a comment.

MAHMUT AKSU 
Rating:
5.0

Customer did not leave a comment.

Avtinder Singh Sohi 
Rating:
5.0

Customer did not leave a comment.

Tim Henry 
Rating:
5.0

Customer did not leave a comment.

Winnie Fong 
Rating:
5.0

Friendly and supportive location! Welcome to all people

Roy Raju 
Rating:
5.0

nil

Samuel Johnson 
Rating:
5.0

It would help to put stickers on certain areas that are required for return inspection purposes. It took me quite some time to figure out which area needed to take pictures for review. Have a numbered label with an arrow indicating which way the camera is pointing.

Han Xiong Guan 
Rating:
5.0

Great Experience !

Dave Whitaker 
Rating:
5.0

The staff were efficient and friendly. The process involved taking a number of photos with cell phone but it was all carefully explained. Return process was carried out when the office was closed and relatively easy to follow on line. Overall a good experience

Stephen Filby 
Rating:
5.0

Customer did not leave a comment.

tianyu Zhang 
Rating:
4.0

The lady in the office and on the phone was most helpful, every step of the way. I just don’t understand on the busiest day of the week, why on earth the office is closed.

Kim Hughes 
Rating:
5.0

Customer did not leave a comment.

Lauralee Tedford 
Rating:
5.0

Friendly Services knowledgeable about there vehicles great location easy pickup and drop off would highly recommend this place most of all I even got them to clean and detail my car at TT Auto Beauty which is where Uhaul is located 190 Bullock Drive Unit 16 in Markham

TERRY CHU 
Rating:
5.0

Customer did not leave a comment.

SUMUGHAN SOTHINATHAN 
Rating:
5.0

There was no dolly which i asked and pay for it i have also put that into Chekin procedure but still no refund

Meet THAKORE 
Rating:
5.0

Customer did not leave a comment.

Lisa Scalabrelli 
Rating:
2.0

It got cancelled at last minute

Srikanth Tuppeli 
Rating:
1.0

Don't advertise and then facilitate an ability to pick up a truck and leave a truck at a location when this is not a service that you offer. Honor original reservations made. Make sure rented truck is filled with rented equipment, as opposed to being empty. Do not charge $100 for missing rental equipment that you did not provide. Moving days are stressful. You made the experience worse. I'm very disappointed.

JOnathan Eubank 
Rating:
4.0

Trailer was dirty on the outside only

Charles Daniel Langley 
Rating:
5.0

Customer did not leave a comment.

Jay Patel 
Rating:
5.0

Customer did not leave a comment.

Denis Yakovlev  
Rating:
5.0

Customer did not leave a comment.

Keith Mason 
Rating:
5.0

More options of trailers at this location

Jeff de Waal 
Rating:
5.0

Customer did not leave a comment.

Chunxi Zhu 
Rating:
1.0

It took us 20 min to open the lock it was stuck and the car was frozen, we had to break the ice for 40 min. Then we found out the wiper is not working and then the dolly that we had ordered was not inside the truck . The worst experience we have had so far with u-haul.

Serjik Gharapet-Dikaleh 
Rating:
5.0

Customer did not leave a comment.

SUNGKUIRICKY YUEN 
Rating:
5.0

Customer did not leave a comment.

Ronaldo Salvador 
Rating:
5.0

Customer did not leave a comment.

DANIELLE DAMOURS 
Rating:
5.0

Customer did not leave a comment.

Vitalii Zalutskyi 
Rating:
2.0

I opted for an in person pick up which would’ve been easier for me . When I went to pickup , to my surprise I was advised to complete the mobile pickup proccess , I had to call uhaul and be walked through and it ended up taking 40 mins till I left the lot , I was completing the proccess in the cold and rain which was very unpleasant . Windshield washer fluid was empty which was very inconvenient during the rain drizzle . Tires were slippery . Overall , not a good pickup experience . If in person wasn’t available , not sure why they offered in the first place .

Prakash Arulanantharajah 
Rating:
5.0

Everything was great. I really enjoyed their service and kindness.

JIAWEN ZHANG 
Rating:
5.0

Customer did not leave a comment.

Theivendrarajah Kidanapillai 
Rating:
5.0

Customer did not leave a comment.

Jugmohansingh Rajkumar 
Rating:
4.0

Customer did not leave a comment.

Celia Gordon 
Rating:
5.0

Smooth process. Great service and reception.

Charlene Harrison 
Rating:
5.0

I had some trouble with the online check-in; had to login twice, as I seem to have been kicked out, and needed help from another Sunday customer. Not particularly clear what an “additional document “ is, either-explain better. Process took 20 minutes in rain!

Jennifer THORSON 
Rating:
3.0

Customer did not leave a comment.

RICKY XAMIN 
Rating:
5.0

Customer did not leave a comment.

GUNTER LI 
Rating:
5.0

Customer did not leave a comment.

Diane MURPHY 
Rating:
5.0

Customer did not leave a comment.

HUNG KIT 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BUSHELL 
Rating:
5.0

Customer did not leave a comment.

JAMES KM HUI 
Rating:
5.0

Efficient rental experience

Michael Bowman 
Rating:
3.0

To actually have the Uhual for the location the customer chooses and to actually make it a truck share instead of last minute changes and inconvenience

Fyza Garasia 
Rating:
4.0

Digital (mobile) interaction with U-haul for the pick-up and drop-off of the rental vehicle was disasterous. Only the intervention and help of the owner of TT Auto Beauty, Harrison, saved the day. U-haul needs to have an complete overhaul of its system for the handling of the mobile pick-up.

Albert Chong 
Rating:
3.0

Pick up through phone instead of in store is horrible. Nothing works correctly

IVAN LUNG 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top