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Richard B.
Customer Reviews for A 1 Armor Self Storage Hayward
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nice service and the staff are friendly
felipe R.Continue your good service
RENATO C.Best customer service
abdul H.Great people and with extra helping !!!
James M.I Have compliments about the A lady named jenny who works with the 800 customer service line, and about the lady who released the rental to me when I picked it up. Jenny answered questions for me and provided good information about 10:45 am on my pick day of 12/19 when I called to ask some questions about another location very close to me. She was friendly, patient, thorough, and clear. The other compliment is for Retu at the A1 Storage location on Whipple Rd in Union City, CA. She is a thoroughly capable, efficient, and pleasant employee and person. So glad to have done business with her. Thank you Uhaul!!
SUSAN M.The service was prompt and thorough.
Veronica T.My experience with this location was great. I will be coming back. 5 stars all the way.
David V.Excellent
Manpreet K.Remy is the best!
LAPSHUNNELSON C.Good service friendly lady!
Gonzalo V.The engine light was on the truck need lots of maintenance.
Pamela J.Reina was very helpful and it was breeze to do an online reservation and check in. Great 9' van, efficient and good mileage
Stephen H.Very nice lady to deal with. Would definitely come back when needs to rent again. Thank you for the friend customer service. Keep up the good work.
Yongzhan L.Excellent customer service
abdul H.Excellent customer service
abdul H.the young man who helped us was very courteous, and respectful, hard to find theses days
GARY S.Excellent customer service
abdul H.Good representative. Made the process pretty quick and easy for us. She knew the process very well. Overall, happy with my experience.
Jinali T.Excellent customer service
abdul H.I have no recommendations. I was thankful for the availability.
Monica C.Excellent customer service
abdul H.Excellent customer service
abdul H.The age t was so really nice and accommodating thank you
VINAN D.They are perfect im happy with their service, keep it junky boys thank you for doing business with you im surely recommend you. Best wishes
Jennifer S.Excellent very friendly help full thanks
abdul H.Fast and convenient.
Mark C.Nothing. Check-in was a breeze and the person who helped us was really nice.
Lalaine L.This location was the best UHaul site I have worked with. Really. They were friendly and helpful and straight forward with the transaction. I would go the extra mile to do business with them again.
Eger W.Renu and Jay were great!. The online reservation is not very clear. Renue was very helpful with my reservation. Jay gave me pointers on the truck and even help me get my things out when i returned the truck in the rain. Great experience!
King T.Very friendly staff. Excellent service
Lachman M.Good place, not as crowded as other pick up locations. If you been moving for a while and need the basic. This is the spot. Good service and extremely easy to rent a vehicle.
Brandan H.Great location but not very noticeable driving by. Overall great experience
Roderick T.Amazing costumer service
Mohammed S.The lady was very helpful and friendly.
Arnell M.The gentleman who assisted me was wonderful!
Joan M.all good
Mark S.My truck reservation was not available on the pickup time since it's not returned ontime by the customer but the staff , Jay, in this location assisted me with this ordeal and was able to replace it w a cargo van instead. It's quiet disapponted but I appreciated the customer service in this location, Jay , for helping out patiently.
Hahan R.Thanks for your help. Will use the vehicle again for My future needs. Again Thanks. God bless you.😊
Deborah R.Great customer service experience. Friendly and easy transaction both in and out of rental. I would definitely rent from them ONLY now. Location was so convenient for me.
Linda G.Nothing. They are awesome!! Thanks again!
Whitney D.The attendent was very courtios and professional.
DORIS E M.Treat them as you have us and they will become loyal also
Lee K.I am a native born American who celebrates these additions to corporate integrety
Lee K.They were awesome! Thought I needed one day but ended up needing the truck for 3. Nooooo problems at all. Will be back. Appreciate you all in these hard times. Thank you kindly!
Whitney D.Easy transaction
Rosenia B.Keep being polite and friendly , and continue not to pressure customers to purchase unnecessary items like other rental places do. THX
Phillip E.No email receipt was received yet.
Christian S.Superb
Ko Ko T.Nothing! Other than a true smartphone rental w/lockbox he was saying.
Brian R.Check-in and check-out were both fast and efficient. Owner was very friendly and even offered a reusable bag.
Hong N.As a former U-Haul employee I appreciate the professionalism provided by representative.
JUSTIN W.Very nice clean new vehicle, much better than I expected out of U-Haul. Thank you!
Gabe N.Was not clean, was not full in gas, accused me of smoking in side the truck when I had just smoked a cigarette outside of the truck approximately 20 feet away from the truck and still Charged me a cleaning fee.
Yureli C.Awesome customer service, quick and easy rental experience!
NICHOLAS S.