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Whitney P
Customer Reviews for KKM Florist
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It is a bit hard to find location as there is no sign for KKM Florist there. None of the requested items (dolly, blankets, etc) were available even though I could select them at the time of booking, the gentleman managing the store was kind enough to advise me of this a day before but it was too short of notice to be able to rent those items from somewhere else.
Pankaj GYou overcharged me in three areas: Insurance (I turned it down, but you still charged me) Mileage (Way more than what I travelled. You calculated the right mileage but charged me way more Gas You dinged me when IO returned the van with more -- not less -- gas.
royson jIt was worst customer service. I booked my uhaul for 1 PM and I got at 2:10 PM. the reason of booking uhaul is not fulfilled. I didn't reach on time so person left from the place. Other location that item was heavy and I booked furniture wheel but the guy who was attending me said that we don't have that cart. Because of that I was unable to pick that item also. I cannot recommend this place to my friends. I am requesting you to refund my money back because there was no use of uhaul vehicle.
Naresh RVery efficient and helpful staff.
Larry ZThe U-Haul was not ready at the scheduled time, and we were not informed of this. The staff were helpful overall and there were no issues once the U-Haul was there/ready.
Gabriella G