Very helpful, while checking out the trailer, uhaul personnel didn’t like how the tires on the front axle looked. We had an 1100 mile trip. He installed two new mounted tires in three minutes, daughter timed him. Would have been quicker but he had to change out floor jack.
Daniel C
Customer Reviews for Superior Diagnostic
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I show up for my trailer and the uhaul person isn't there, no one else knows what to do with uhaul but him. I have to wait 30 minutes before he gets back in order to rent my equipment and I was on a time limit because the furniture warehouse closed soon. Very poor customer service and a poor location overall. Will never go to this location again, rather drive the extra time to another location it would still be faster than going here and sitting around waiting.
Rolando VBoth pick-up and drop-off providers were exceptional. The trailer worked well for the trip and no issues. Appreciate the support folks.
Tim WI had a great experience. It was easy and quick.
Steven KLocation was not staffed and I had to take the extremely heavy and awkward trailer off the hitch myself. I am a woman with very little upper body strength and a back with recent spinal surgery. I did not appreciate having to do it myself.
JO SAfter hours drop off. Had a 26' truck and a full car towing trailer. Wasn't sure where I could park it without it being in the way of something.
RON G