Online reservation was cheaper than rate quoted in person. Why did they erase my mobile pick up and alter the price?
JASON F
TJB Building Leasing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ponca City, OK 74601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Firstly the on-line check in process is pathetic; even the tech support people stated it was hard to navigate and would have been impossible without the on line help. Secondly we booked a dolly and blankets that were not in the truck; the operator suggested I call the dealer at home; how was I supposed to know the persons phone number? I brought the truck back 24 hours early and there has been no suggestion of a lower charge? Not a happy customer!
PETER DReturning the deposit faster back to my bank card . I’m still waiting for my deposit refund and now they say it could be 2 weeks
Lorraine SExactly how you expect it should go. Great experience
TROY JA little dirty in the back of truck. Was not swept out very good. Quick check out, very professional.
David L