What was bad was the prior location double booked my truck and when I showed up it said my truck was unassigned. If they knew day before that they did not have a truck from me - why not call and assign me some where else the day before? This place is the place they sent me after mess up.
Mark S
CC Computers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Henrico, VA 23228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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He was dealing with another issue when we arrived, but he gave his attention to us. Also asearlier extremely polite.
CAROLYN TThe truck was dirty and wet from the rain, also the steering was very loose. It was a challenge driving the truck—I have driven several box trucks before. I informed the gentleman at the drop off site and they kind of made a kick out of it??? Not sure I will rent a U-Haul truck again!
Stephen GThis location is not friendly, i am using u-haul about 5 years, first time a person told me you need to finish all work with trailer and then i will come and take a picture, i asked you sure, who is responsible for trailer to set up to car? Also he didn't check trailer light.
Ramazan DIt should be noted more clearly, during the initial scheduling, that the pick up site may vary.
Paul S