The lock box key app is horrible I would not recommend Uhaul to a friend. Unless it was counter pick up only. This lock box app caused 1 delay which threw off my entire moving day and caused it to go into the night as I had movers who couldn't stay. Horrible experience. Horrible. The most unhelpful customer service staff ever
Dana S
Ogles Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, IN 47201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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App is very user unfriendly.
JAMES BI was relocated to a location that was closed on Saturdays since the place I originally ordered from 2 weeks ago no longer had a truck. Truck had no gas. Did not notice, drove 15 miles and spent $20 filling it up just for it to only be halfway full after. Spent over $80 total for a 1 mile away move.
Zachary OEquipment was well maintained in appearance but the engine needed some work. The engine had a bad turn over which made the trip a little unsettling given it almost didn't start a few times. Other than that 10/10
canice gThe passenger side cargo door (passive door) was taped up and didn’t not work. Made loading a bit difficult but we managed. Was not discovered until I need to use it at time of use. Please look at it before renting to next client or inform them of its non-use. Rental location and retailer are great people.
DONALD R