will never use uhaul again
Tiarra J
U-Box Portable Storage and Moving Containers in Chelan, WA at Chelan Transfer Co
(U-Haul Neighborhood Dealer)
Services at this Location:
U-Box Portable Storage and Moving Containers in Chelan, WA 98816
U-Box containers provide a convenient, flexible and secure way to move and store your belongings. Whether you're moving across town or across the country, portable storage containers are the perfect solution. We can deliver them to your door so you can take your time loading your belongings. If you need us to store your containers while you're staging you home or waiting to close on your new place, rest assured your things are safe in one of our many neighborhood U-Haul locations. When you're ready we can deliver them to your new home or store as long as you need. Not moving? You can keep the container on your property for as long as you need, whether doing a remodel or clearing out your garage or basement.
A U-Box container fits about a room and a half of household items. If you got it into your house, you can get it into a U-Box.
- Internal Dimensions:
- 95" X 56" X 83.5" (LxWxH)
- Capacity:
- 257 cubic ft
- Weight:
- Up to 2,00 lbs.
Moving Tip: If you aren't sure you can fit all your belongings in your U-Box container, order and extra! Unlike our competitors, we only charge you for what you use.
How does it work?
The best part about using U-Box® containers for a move or as a portable storage solution is you have the flexibility and control to plan the perfect move. You can ship to your new home or store until you know where you're going. We give you the opportunity to plan each.
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Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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Another great experience with Uhaul. Takitta is the best!! Very helpful.
JAMES Bnever use uhaul!! WILL NEVER USE IT AGAIN
Tiarra JThe staff at Chelan Transfer Co that handled access to the Uboxes in storage, and for scheduling the pick-up of the Uboxes by a third-party moving company were NOT forthcoming with information that would have made our move from the Chelan Tranfer Station to our home 1.5 hours away simple and straightforward. We were given access to our boxes at our first request to unload some items before we could schedule movers for the heavier pieces. When we asked for access for the next phase of moving, we were given certain dates and certain times based on the availability of a fork lift driver. However, our boxes that had been taken out of the storage facility on the first day and put out on the ground outside of the loading dock for access were never returned to the facility; therefore, we could have accessed them anytime. This complicated coordination with the third part mover to bring our items to our home. The staff at the Chelan facility gave us false information regarding the availability of forklift drivers to place the Uboxes on trailers when the movers were scheduled to meet us the Transfer Co site. As a result, we ended up requiring 2 trips of the third-party movers which doubles\d the costs for us to transport our belongings from the Chelan Transfer Co to our home. This was entirely AVOIDABLE! It is essential that customers whose boxes arriver at the Chelan Transfer CO understand that (1) trailers to move Uboxes are available at no cost to the customer (whether moved by UHaul or a 3rd-party mover), (2) 3rd party movers typically expect to move boxes on trailers, not empty the boxes and load them onto trucks on site , and (3) that forklift drivers at this facility are not available every day that the Transfer Co is open.
Melinda PU-Haul was the only company that would provide a moving “pod” type container in East Wenatchee. Thankful we discovered them — and we’re able to get mom’s things moved for her.
Linda HMy box was a few days late, and things happen! the customer service I received from U-Haul was incredible, Kudos to everyone who helped me. I picked up my box in Farmington, NM! Outstanding people!
Albert BWhen arrived at the Chelan location, i was met with an office that smelled like cats, and an employee that was angry that i would come without calling to let them know I was coming. I received a lot of emails from UHaul, but I didn't see anything that said i had to call a day or two in advance to get to my storage locker. The employee was pretty upset, but worked to get my Ubox available. After the employee got another employee to get the box out and down, that new employee told me I would owe him $25 to get the box for me.....cash...i didn't have cash, and he wasn't able to describe why I would suddenly owe him cash for doing, what seemed to be, his job. Outside of that, the original employee didn't really communicate much after the initial encounter, and just left at some point before we were finished, leaving us not knowing what we needed to do to close up. It was a pretty uncomfortable situation all around. If i was supposed to call ahead, in the midst of a move across the country, it would be nice if there was an email that went out from ya'll, that was obnoxiously clear, stating "Thank you for choosing UBox. Your UBox has arrived in (this city). When you are ready to come retrieve your items, please call (number) 24 hours in advance, so that the facility can prepare your box for your arrival. Thank you again for choosing UBox"
nicole hI rate U-Haul overall to be below average. From a poorly performing app and website, to 20-30 minute call hold times, and such a confusing process for ordering pods and actually getting them delivered. What a nightmare. And now, getting receipts for all of the transactions is taking over an hour. U-Haul just plain suuuuuuucks.
peter rEvery actual person was great, u box was easy and convenient My only negative and its a BIG NEGATIVE, , any time I tried to call u box customer service the wait was an hour or more, this is simply unacceptable.
DUSTIN WContainer arrived late incurring cost and inconvenience for us. Customer representatives have not responded to our inquiries regarding late delivery. The Chantilly office is attempting to charge us recuring rent on the container which we only had in possession for one day. Staff is friendly but does not respond or action these outstanding items.
Derek H