One of the most stressful exhausting experiences of my life. I have used U Haul 3 other times this last 16 months. Because of this one horrible, stressful, botched, experience I will never use U Haul again! This was moving hell, because of how U Haul handled it.
Melissa Hayden
In Towne Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Charles, IL 60174
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nothing, I could not have asked for a better experience
Tracy LeggettPleasant experience, knowledgeable staff, and very nice location overall.
AARON WILLISShelly was amazing! This is the only location I will use moving forward. Couldn’t have made it any easier!
Nicholas FillmoreThe location closed early so I couldn't return the vehicle without going through a very cumbersome and difficult online process. The signage clearly indicated they were open until 5, but they closed at 4 without warning. The truck had very bad headlights that weren't correctly aimed. The website said the location accepted cash, but that wasn't true, so I had to make alternate payment arrangements at the last minute. Overall a poor experience, and if I ever need a u-haul again, I will find a different place to rent from.
DAVID MOORE