The 24/7 pickup process was very very useful. The website process was well structured, but has a couple of little hiccups, which caused me to call your help line. The help line person was a real pro. If you'd like feedback on the web, I can provide feedback.
Gerald G
D Drive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Markham, ON L3P3J3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It is difficult to use for first customer. We need staff for renting a car. Too much work for customer without staff. We called the customer service and figured it out.
Han TTruck was ready and well-maintained and the service was prompt and courteous. A couple of concerns: overcharged on the final bill for fuel (which I topped up). I was billed for 8L, when I drove the truck a total of 19km. I sent an email to requesting clarification and haven't received a response. A disappointing end to an otherwise positive experience.
Mike AI asked help me to adjust one of the mirror, the guy working in this location refused help, saying some customer is waiting him in office. He will return back shortly. I wait about 10 minutes, he did not come back and I left.
SIYAFAT SParking Lot was very icy and uneven.
Nancy L