I ordered a dolly and furniture pads, those were not in the truck. Also, the emergency brake handle was broken and is loose from the car, which is dangerous. Lastly, the return instructions weren’t correct. The app said to drop the keys off in a drop box, but all of the drop boxes had locks on them and there was nowhere where the code could be found. I had to return the keys the next day because of this.
Jacob Harsh
Quality Tire & Towing LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45223
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Good job
Spencer McKinneySchedule the right store. I asked for the one two minutes from my house and ended up having to drive like thirty min.. cost me a lot more in mileage plus labor because the guys were there waiting for me.
Denise WellinghoffThe van was extremely messy when we picked it up. There were items left in the back of the uhaul from previous renters.
Michael SullivanRemind them to check in link on phone to upload pictures at the time of drop off still waiting on refund
Kaneisa Whitehead