Trailer had bad order right lights. Had to go to another town to get a trailer. Staff was helpful. Ordered 24 pads and they had 18. U-Haul changed my reservation to this location from original location I reserved.
Tom S
Buckhead Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buckhead, GA 30625
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Customer Reviews
- 3.0 Average Customer Rating
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I arrived a few minutes before closing. They closed before checking me in. Two individuals ran literally ran to the parking lot to get in their cars. I paid for an extra day.
Latysha WWorst experience with a gas station that call themselves a uhaul rental place when they have absolutely no clue what they're doing with it. They even said to me that they don't have to do anything because they're just a drop off point and nothing else. They need to get some kind of training, especially in customer service, and kindness, as well as how to do their job. I'm very lucky I had a friend that helped me with the truck and trailer, as well as load my car because I would have been stuck at this gas station for longer than the 1.5 hours it took me and my friend to process through this uhaul mess. They did give free deli food to us that was old and dried up for the night, so that was a bonus. Lol. I'm glad I didn't have a tire blow out because they didn't check that before I left either. Don't go to this place. Sacrifice the gas and time to go elsewhere for a uhaul. I won't be back there.
Jolene BThe U haul needed an alignment and they charged me mileage for the pick up location not the actual Mileage I used the truck. Charged my card extra money and all.
Frances RThey even gave my kid an ice cream. Love this crew here !!!
WILLIAM H