The person there said they couldn't help and I'd have to contact uhaul directly in regards to helping with my rental return
James Maas
Big T's Auto Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wenatchee, WA 98801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Amazing service! Much higher overall experience than any other U-Haul I have used before
Daniel HamiltonThe only reason the truck was not cleaned is because it had just been returned. I requested to have a 20 ft truck and when I made the reservation there were not any available. I asked when I went to pick up the 26 foot truck if there happened to be a 20 ft truck and was told yes, but it had just been returned and not cleaned yet. I decided to take the 20 ft truck as that was the size I needed even though the cab had not been cleaned out. I was grateful that I was able to make the switch to the reservation.
Heidi FrommThe owner is simply delightful! Such a helpful guy and I will definitely return!!! Thank you
Paige McmahonThe 24/7 check out experience was HORRENDOUS. Worst customer service EVER. More instruction of how the system operates and what to expect is NEEDED to have a good experience. I was there for over an hour trying to get the keys. I work in tech and frequently use customer verification systems for work. If you are going to use a customer verification system that requires secondary verification TELLING the customer to have items prepared is a requirement. And your phone customer service has to HELP people who call in, not just tell them to use the website. If the website was working, I wouldn’t have called. I’m a tech savvy millennial- I won’t call anyone unless it is an emergency. I will never use this service again.
Hannah Christen