The person working the location was almost 30 min late for the appointment. The Van had a parking brake that was not operating properly so it was not usable on a hill. This required me to park the van much further away from the pickup site than was convenient.
Gunther K
Watertown Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Watertown, MA 02472
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location was staffed during pickup. After getting the key, i had go through checking on uhaul website and it tricked me signing into CDW insurance though I had declined it while making the reservation. The van had 28k miles but the ride was hard and it seems they dont maintain it. A plastic cover, probably mattress cover, was left int the car and it smelled weird.
Hiralal DBack of the van could have been swept and cleaned better, but okay.
james bThe van was fine for my purposes. It rattled quite a bit. The floor covering was dirty and had some places it was pulled up.
Frances KVery helpful staff
Irene J