This location was overrun with cats inside (perhaps two dozen), the smell was absolutely awful, and I actually held my breath as much as I could the few minutes I had to be inside. The couple working there were nice but it was so disgusting inside it was truly unbelievable! The U-Haul app was horrible as well. It took me nearly 45min to check-in online (and it still asked me to go inside where the nice cat couple could finish the process—so why do it online at all?!?) and when I dropped it off, it wouldn’t save the pics of the truck so that I could complete the return. Finally I just gave up, locked the doors, dropped off the key in the drop box, and left. We’ll see what U-Haul bills me. I never want to use U-Haul again!!
Jason W
Darrels Garage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Riverview, FL 33569
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Customer Reviews
- 4.5 Average Customer Rating
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Owners were super helpful and worked with me to make sure I had what I needed.
connie hGreat people always helpful!!!
Russell SGreat people and I love cats !!always helpful used 12 times in last few years and they are only u haul I use!!!!!
Russell SThis location is nasty. They have it like a cat sanctuary. It is dirty and disgusting. There’s cats everywhere on the inside of the building I would not recommend this location and the smell is just horrible and unbearable.
Leann L