The truck cab was filthy and the floor board was covered in pet hair and what appeared to be mud at first but smelt like feces. The back of the truck had not been swept out and there were small broken mirror shards throughout. I would not have accepted the truck but there was no one on site and the entire day had been planned around getting the truck. The truck was in good working order and the personless pick-up and drop-off were easy enough to figure out though extremely inconvenient given the state of the truck.
Timothy G
Ridgeland Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ridgeland, MS 39157
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My reservation was modified by U-Haul 3 times including 3 different locations. The second location was the place I was expected to pick up the truck. The truck was not available and no one was on site for support. Customer service line was helpful, but I had to go to a different site to pick up a truck. This delayed transport of my items to the new location which caused me to miss other appointments.
Bradley WThe location was closed due to staff illness but the Area Field Manager responded immediately to my call and personally drove to the drop off location to check in the equipment. Overall the team worked to make a smooth transaction.
Michael MGreat customer service, very helpful and friendly. Pickup and drop off were a breeze. Super convenient location.
James DNice guy, of we need u-haul again, that's where we'll go!
hugh C