The web links to check out and in are complete junk (half the buttons don't work and, while standing directly in front of the building door it wouldn't recognize I was there so I couldn't complete checkout or checkin. Thankfully the owner was in the office and completed my check out manually or I'd have been left high and dry. The owner is great. Very helpful and kind
Shelley Crain
American Remarketing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64114
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Was a broken mirror in back of truck when I opened it at my house.
John JamisonI would recommend this store d/t its location and the customer service. The truck needs a front end alignment ASAP! It pulls hard to the right esp at highway speeds making it difficult to maintain. The bed was dirty when we picked it up.
RICKEY JOHNSONSame as the comments above as the drop off went great and everything was taken care off. The guy there was very nice and confirmed that everything was taken care off. If I need to haul more stuff some day, or anyone asked my advise, it will always be U-Haul. Thank you!!
David KaminskaI desperately needed a dolly for what I was moving. I ordered one - it was not present within the truck I rented. Customer service took around 30 minutes of transferring me to different lines. At one point my call was disconnected, at another I was transferred to a line that said "system outage," at another I was told to call a specific line and then it redirected me back to the main line and I had to go through all of the prompts again. All in all, by the time I was able to get someone to relocate a dolly for me, all of the U-Haul locations around my area had closed and were unable to assist.
SYDNEY SCHUMACHER