It was a Monday, so office was closed, but I used the U-Haul app to turn in my equipment. Went very smoothly. Answer a few questions, take a few pictures, and you're done. Very smooth process.
Douglas C
Hardeeville Small Engine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hardeeville, SC 29927
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very convenient location, easy to park your return. Highly recommended.
JOHN MNot customer friendly.
Thomas MThe proprietor- I believe his name is Larry - was INCREDIBLY rude and unprofessional. I would beg you to take away his right to operate under the U-Haul banner. He was abrasive & abusive, and absolutely does NOT belong in this business.
Penny LThe drop off experience was a stark contrast to my pickup experience. When I arranged for usage of the trailer, I asked that the drop off location be in Bluffton. When I arrived at the moving location, in Hilton Head, I had a very poor signal and no WiFi. At some point on Saturday, I received notification that my chosen dropoff location was going through parking lot resurfacing, so after several attempts to access the website, I went and made the change to Hardeeville. After dropping off the trailer at this location, I get a very nasty and condescending voice message from the owner. Turns out, the place that I had changed the drop off to was the location that was having the parking lot resurfaced. When you’re in the process of moving your 83 year old mother halfway down the Eastern seaboard, you don’t expect to have to contend with a jerk on the phone in dropping off a piece of rental equipment. It should have been handled in a much more civil fashion, as it was a simple misunderstanding. Instead, this hothead decides to conduct himself in a rude and unprofessional manner. I will be more than happy to forward the voicemail and texts that I received. I can’t help but wonder, why couldn’t he have simply removed his location from the list of available drop off locations for the time period that the parking lot was being resurfaced? That simple adjustment would have avoided the possibility that a customer would need to go through additional steps or considerations beyond the usual UHaul protocol. That last interaction left a very bad impression on me, as a customer.
Steve N