The extra charges were out of hand . I did call n apologized for leaving da interior light on. I turned it on to make sure I left it clean n how I got it. But I feel I was over charged for something I apologized for so I wouldn’t recommend U-HAUL to no one PERIOD.
Jose Prado
Kevins Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hammond, IN 46327
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Customer Reviews
- 4.0 Average Customer Rating
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I was told the after hours fee would be waved. $20 charge. I would have dropped it off in the morning then Not cool
Paul PanicaliKevin the owner is a scammer.. I rented a 15ft truck that had to be swept out before I was able to use it. The son Kevin Jr did sweep it out for us, and we swept it out after we were done as well, but they still charged us $25 for cleaning.. also unable to do the ‘app’ checkout after hours .so they charged me another $20 dollars for late return although it was returned on time.. I made a point to look into cameras when returned truck and point out I was on time and yet he still charged me because I wasn’t able to do lot on app.. he said not his problem call corporate.. everything I brought up he said call corporate.. I am not the first to give this guy a bad review.. there are many UHaul in the area.. do not use him!
george dosenThe guy refused to give me my deposit back. He cursed at me and was really disrespectful! I would really suggest for people to not rent anything from this location!!
Caroline RiveraNothing,well done.
William Severe