Stop charging almost $100 for extensions. Truck rentals should be one flat rate, there should not be extra charges tagged on after the truck is turned in. We were charged almost $400 for the truck and an extra day.
Natalie Mosley
Victory Fuels
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anniston, AL 36207
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Customer Reviews
- 4.5 Average Customer Rating
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They overcharged me by $50 and there's no way to get that back. I wasn't sent a receipt. I traveled. 34miles at 75c a mile. Had the uhaul for 2 days. It was $27 a day. Paid the $15 insurance fee. Was charged $149.11. They said they would send a receipt by email. I never got one. I got the initial receipt saying my estimated total was $95.
Wendy JonesThe only issue that I had is that the U-Haul supposed to have been back at 12:00 noon I called him early yesterday morning and asked her how much it'll be if I burned it in late cuz I didn't get off work till 3:00 or 3:30 she said that I didn't have to pay anything that long as I have it there by 5:00 or 5:30 which is what there before 5:30 but when I got in the car I looked at my account and I'll see where they was trying to get $58 and something from so I'm very upset about that and I don't appreciate it and I can't understand why would they do that and why would she lie when I come to answer you sure ma'am I don't have to pay anything she said you good so that's all other than that everything was just fine
LINDA FINCHStaff was very helpful and explained everything clearly.
Scott ConeFree drinks!
James Trucks