We waited for an hour trying to pick up the truck. The worker was very nice but was not trained to do U-Haul rentals. She was eventually able to get her boss on the phone and she gave us the key. We found out later the hold up was because they didn’t have any of the equipment we requested, just the truck. I called U-Haul to get a refund for the equipment I paid for and spent another 40 minutes on the phone because our contract was never executed so there was no record of us having the truck.
Miranda N
Jeffrey's II
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Youngsville, NC 27596
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Awesome service
Marcus WI had issue using the inspection part of your website. I disputed the back image of the dolly as it had moderate damage to the orange fender and supporting metal flange. I would address this issue before renting it again.
Scott BKeep up the good work 👍
JoAnn PThe Uhaul had ash from cigarettes all over the cup holders.The tank was less than what was presented and my location shifter at the last second to this one which cost me 100s of dollars with gas and movers expense since I was late to my own move by and hour because of this. I would like to have either a credit or a refund for this move..
BRANDON D