My original pickup location as in Island Lake, IL. 2 miles from my house. I go there to pick it up, and NO VEHICLE. They sent me to Woodstock, IL 25 miles from my house. Not sure hy I'm promised a vehicle at a location that doesn't have the vehicle. I originally booked the vehicle on your location on Richmond Road, in McHenry, IL, which always has a huge quantity in hand. I originally tried to book the vehicle on your website, but the website didn't work. Very frustrating. Do you do this to all of your customers?John H.
Moving Truck Rental in Woodstock, IL at Gas Cap Fuels
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Woodstock, IL 60098
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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The gentleman assisting me couldn't have been more courteous. I will definitely use this location again when needing a truck. Thank you!Katherine A.
The gentleman that running me the trailer was very helpful came out connected it up for me make sure it was safe connected all the lights everything worked fine I would highly recommend running from them again they didn't have a big Choice due to the fact it's a service station that also rent U-Haul but very nice very mellow mannered very helpful highly recommend renting from them againmike G.
The staff and facility was great - I was forced to come pick my truck up here last minute and it was an hour drive.Michael H.
Vehicle was filthy and stunk !James R.
nice to have a nearly new van to rentLawrence C.
No friendly service at all and the truck very slow moving, no power.Sandra B.
Ali contacted me by phone when I was late to pick up. I had gone to the other Eastwood location where I'd put in the order. Ali was especially professional, patient & kind helping me feel more comfortable driving such a big trailer. I appreciated him very much & was more confident (for my long drive with a heavy load) as a resultMary N.
The person I dealt with was extremely helpful with the process and continued to work with me to go through the online check in process He was AWESOMEJason Y.
They charged hidden fees of $35.00 for cleaning. This was not informed to me when renting. This is not proper business conduct. I am fighting 6he charge probably to no use. It took 45 min. To check out, I do NOT recommend anyone to ever do business with them. This is not a good outsource business for zU-Haul.Lori H.
Ali was very helpful and friendly. He drove an hour to make the truck available to me should I have needed it earlier than my pick up time.paul C.
Had a a scheduled pick up for 9am. Attendant was late to work and I waited over an hour to get my uhaul putting me behind schedule. Would definitely not use this location again or recommend it.Michael C.
Unprofessional location.Samantha H.
Not enough signage about where to go for rental pickup at this location.Tani W.
To place the order at this location I called the Crystal Lake UHaul location and had a wonderful experience! The employee at this location was not wearing a mask, I politely asked him to & he refused and told me to stand back if I felt uncomfortable ~ I felt that was rude and socially irresponsible while clocked in working. All the other customers were wearing masks and felt uncomfortable by his actions as well.Thomas D.
Truck was 2 hours late. Truck was in pretty rough shape and sounded like it was going to break.Chase K.
It was an ok experience. We were scheduled to pick up our truck at 8, employees did not arrive until 8:15. No masks worn by employees. Truck was not cleaned - crumbs and dirt everywhere. Very concerning with COVID 19 going on. Truck worked well and we were able to accomplish our goal of moving furniture.SUSAN H.
Very profesional, clean and friendly small businessKassandra L.
Owner was friendly, knowledgable, fast. Will use this location againGregory L.
The facility opened late. More prompt service would be appreciatedSunni B.
Nothing at this time.Michael R.
Very professionalLelah W.
Please inform us about returning vehicle!!!! I was told where to park and where to put the keys but NO mention of answering return text before I leave! Is it because of the 20.00 fee you can charge!!! That was shady!!Darlene K.
Other than being charged a different amount than what my reservation/contract originally stated AND not being able to pick up the equipment from my requested location, my move went smoothly.Zachary N.
The staff are so nice!!Adam A.