The truck was clean but the ride of the truck was terrible. Jumping up and down. Safety was a concern driving 5 hours. Reported upon arrival. Also tire was flat upon arrival
Joyce M
Lake Street Secure Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wise, VA 24293
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The location was great! However, uhaul 865 number customer service SUCKS!! Also when the issue is taken to the local service guy in the area for customer issue. He is completely rude, and does not value you for anything. He is any indication on how customer service is suppose to be ran, then uhaul corporate will go out of business! Lake Street was amazing! The only reason I would ever think about renting from uhaul is cause of this facility! They made the experience better after the nightmare customer service and the local boss man in this area made me feel like I was inconvenience, and messed up my rental completely!!!!
Amanda HThe am-fm radio got terrible reception. In all three trucks I have rented this year. Admittedly I did not rent for the radio. The really important things like power, performance and handling of the trucks were excellent.
JOE HTrain employees in customer service
Gary GThank you UHaul for keeping your equipment in good working condition.
James P