I am standing here trying to pick up the truck I ordered online for a move. I am on a tight timeline and they opened 5 mins late and moved slowing. Upon getting seen the truck I ordered was not checked in from it's return so I have to wait an additional 20 mins. Only to find out they can't move the truck for whatever reason. Also the card machine they have was not working. Truck finally ready and not full. This experience is less than satisfactory and I find the lack of urgency and organization from this ordeal as something to remember when needing truck storage rental in the future. I would rate this experience as a 1 on a scale of 1-10. I also find it ironic staring at a sign that says â€œdid you know uhaul guarantees your equipment will be available when and where it was promised to youâ€? Well that promise broken and your guarantee is worthless. I do expect a response but I am sure it won't be timely or resolve the garbage experience I have had.
Alquiler de camión de mudanzas en Winston-Salem, NC en Winston-Salem Lockbox LLC
¿Te mudas de o a Winston-Salem, NC 27104? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en Winston-Salem Lockbox LLC. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en Winston-Salem Lockbox LLC
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Winston-Salem, NC.
Alquileres de vans de carga y pickup en Winston-Salem, NC
Los alquileres de van de carga y pickup U-Haul en Winston-Salem, NC son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Winston-Salem, NC 27104. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Online return after hours a little clunky
The representative was very polite, understanding and displayed excellent people skills.
The only problem we had when renting was that not only myself but my assistant who called and rented the U-Haul and Equipment both understood that we were not being charged mileage for the first 50 miles. When my assistant called she even wrote everything down and that was the one thing she told me and directed back to the sales person, stating â€œOh we won't come close to driving it 50 miles so we won't need to worry with being charged mileage.â€ When I picked up the vehicle the lady that went over everything clearly said to me that we would not be charged any mileage for the first 50 miles. When I was billed I was charged .89 cents for 27.8 miles. When I called to dispute this I was told, Oh that can't be correct we always charge for mileage. We both, myself and assistant tried to remind her of our previous conversations (which were two days and the day before) but she said we must have misunderstood and couldn't change it now. I realize that one person might misunderstand something but my assistant is very thorough and wrote everything down about the rental and I spoke with the sales lady on the day of and she said, since you're not going far you won't be charged any mileage because the first 50 miles are free. It angers me because now I feel like I've been scammed and wonder how often this happens with U-Haul.
The employee was friendly and very helpful. I enjoyed working with her.
It was hard to find. We were looking for a U-Haul sign and it was under the Lockbox signage. The Internet location did not say that. .
We had great customer service - over and above from the woman who checked us in. We had a good experience - only reason I did not check Excellent was because of the computer problems. I tried to check in online the night before and the webpage would not accept my bday and driver's license information. Had trouble at the store doing it as well - so the check in took even longer. But we are happy with everything else.
Smooth process following the app and the truck was easy to find and ready to go.
No improvements that I can see. I just want to say the two staff members I interacted with were the best. I even commented to my wife about how how very pleasant my experience had been renting at this location. This is now my default U Haul location.
Make sure interior van lights working properly. Counter service great!
Everything was good
The 2 females were very friendly, professional and this was not the normal experience I've had at uhaul locations....my wife and I from this point on will ONLY use this location...especially if we see they are there!!
Would not recommend U-Haul
They were helpful and friendly truck was very clean.
change trucks as often as possible. truck was difficult to move/drive.
I had to rent a uhaul 3 consecutive weekends. The previous 2 weekends, the staff walked with me to the truck to check it in and to ascertain my experience. The staff member at this location signed through the window to take the truck to the back. Then he told us that we had to self check in the truck if we wanted a receipt before Tuesday. He is not the person that you want to have at the end of a move telling you that there is another thing to do. If he is the best that you have to offer on a Sunday then the company would be better served by closing on Sunday.
Sherelle went above and beyond!
Too much truck to move a washer and dryer only. Original truck request was not available at time of pick up.
Really helpful. And clean the trailer as He check it in
Great customer service
Awesome customer service, store was neat and clean. I highly recommend this location.
Don't rent out the same truck to two people!!!
Salesperson at location was absolutely wonderful. The 800 number representative was awful