The gentleman went above and beyond. Assisted and ensured my car trailer was hooked up and loaded correctly and that everything fit snug for the 2000+ mile trip.
Walter S
S&S Parts House
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winnsboro, TX 75494
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great service
melisssa FArrived Sunday afternoon at 24/7 drop location. Key wouldn't fit in key drop box. I put my blankets in the cab and locked up the truck. Uhaul application wouldn't work on my iphone, or my sister's android. Monday morning I returned at 08:15. Business (S&S Auto Parts) showed their hours were 08:00-5:00 but no one was there. I waited around some more and began wondering around the property. I found an "after hours number" and left a voicemail. Corey called back and told me to lift a decal on the drop box and there'd be a larger opening for the bigger keys. The decal stated so but most of the decal dealt with parking instructions. (which came first on the decal) Besides, when there's a visible key slot in the box, it is not intuitive to look for another slot! He said he'd had a problem with it. When I conveyed my difficulty in checking the truck in on the application he said it's "hit or miss" whether it works out here (Winnsboro, TX) and he'd check me back in, no worries. Tuesday I received a call from Uhaul asking why I hadn't returned by truck. They said they'd call S&S and take care of it. Later that day, I received a final billing and S&S charged me a $25 cleaning fee. I called S&S and left a voicemail asking what I could do better to avoid a fee in the future (we swept that truck out completely...It was clean. Cleaner that it was when I picked it up.) I received no response from Corey, which tells me he was just taking advantage of the situation. S&S is a pain in the ass, a poorly run business, and questionable business ethics. If I were Uhaul, I'd be looking for a better representative of your products.
Anthony MThe store was dirty and water was on the interior floor that we had to step over. The employee was very nice and helpful though.
Bryan WOwner was very helpful with install. Convenient location.
ROBERT S