Great service
Zachariah K.
Kirkwood Exxon
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Wilmington, DE 19808
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
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Location was fine and everyone was responsive, but it was impossible to do it myself without assistance. Additionally, the location was changed with no notice
Andy N.Make sure the truck size are available at the location
Sierra B.It took 2 1/2 hours to get reserved rental. Customer service was in adequate. One rep even hung up on me, another huffed like I was causing her a problem, and another one stated (incorrectly) that there were no keys available for me to get a truck there because the last renter never left them! I asked for a Supervisor, she was of no help. The first rep at the location stated I had to wait until his relief came in at 8am, it was 745, I waited... then I was told they would be there at 830am. He did however find the key to the truck Waiting.... By 9am now I am 1 hour into paying for movers and still no truck. The new rep came, finally logged into the system.... could not find any revealing, called the manager, who didn't answer. I called Uhaul customer service git a supervisor on the line and she just kept stating there was nothing she could do! The store rep finally called someone else to help me after seeing me melt down for the 3rd time. The other rep Qasim able to get everything accomplished in 10 minutes! I finally, at 1050 was able to get the truck, which I returned about 1225. It took less time to complete my move then it dud to get the Truck!!!! This incident added insult to injury... I had to call 3 times after making the reservation to confirm pick location because I kept getting messages that my pick up location had changed! Shame on U- Haul!!!!
KESHIA T.if a customer orders a specific vehicle you need to make sure its there when they need it/arrive. i did not get the vehicle i initially ordered and i was charged for items i did not receive or want.
Gary P.