Check in/pick up process was a bit long and underwhelming. 3 personal references to rent a van, when you've already given valid id & credit card info is a bit much. If you are worried about your trucks being stolen, you're in the wrong business. That's what Business Insurance is for. I happened to be there, for 30mins+, and the Fire Marshall came to inspect. This location had multiple violations and the owner didnt seem to care, blaming the Landlord for all the violations. Does anyone or any business take accountability anymore?
Grover W.
Lady Liberty Private Car Inc 2
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Wilmington, DE 19802
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Location was in a really bad part of town next to a jail
Sarah B.I was given the truck with a 1/4 of gas and I returned the truck with the same, If not a little more. The worker for U-Haul even told me to put $30 which I did upon return and still got charged for gas.. an obscene amount. absolutely ridiculous. Spoke with u haul and they are doing nothing about this. Great customer service! Never again
MELANIE M.The pick up location was changed without my approval. The location was NOT in a good area that I would be in at night. I made a reservation a month prior because of how close I could pick up and drop off, instead I had to go several miles out of my way. I was disappointed that I never received any correspondence or calls about the change, which I would of declined.
JEFFERY S.My location was changed in the first place. In addition, it didn't have the furniture trolly and the truck's cabin was not clean. Overall the reurtning process is very painful.
Humberto M.