Allow stores to rent your trucks out thru people who understand how to talk to and treat customers. Should I ever need to rent from UHaul again I will NEVER USE THIS LOCATION the counter man has a VERY bad attitude and needs to learn to speak better English before talking in a disrespectful tone to a customer.I rent from uhaul before just not from this place I only went to this one because it was close to the pickup thank you for sending me the survey I also will let any and everyone I know not to use this place at the BP gas station on MLK Blvd in Wilmington, De
Joseph M.
Boulevard Bp
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Wilmington, DE 19801
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The location was dirty and people hanging around the store. People begging for money and generally felt very unsafe while I was trying to pick up and drop off the rental. The mobile pick up option is very confusing and tough to work through. Did not like there was no clear communication about the change in pickup location.
David K.Filthy van. Gas on empty and the location in a gas station! Rude attendant who was only interested in servicing the customers of the gas station and kept telling me to move aside so he could keep his pumps working. It took more than an hour for me to check out and get photos to challenge the condition of the van. Also took more than 45minutes to check-in with the result that that ticket had to stay open because of the fuel dispute. None of this would have happened if the dealer had feuled the van to the correct level after the last customer was charged for leaving the tank empty. THAT MUST BE THE ONGOING SCAM TO GET PAID MULTIPLE TIMES FOR THE SAME EMPTY VEHICLE. This is a very sleazy location that does not represent uhaul well. In fact, this may have made me a Penske customer!
Karen A.You're store let someone steal my identity by not verifying the person properly, the person couldn't have had their ID checked because they signed MY name. The customer service representative said that the person's name was Juan. THAT'S NOT MY NAME! What y'all can do better is properly VERIFY people!!!!!
juana G.24-hour key drop-off is very convenient.
JUDITH J.