The pick up location made it known that renting uhauls was not their primary job and not a priority to them. They made me wait 30 minutes for them to finish 2 oil changes to then push a total of 10 buttons on the computer and bring out the uhaul to me. They acted as though I was inconveniencing them even though I had a reservation for a specific time to pick up. I would definitely NOT recommend this location to anyone. Very rude and hateful.
Jessica P.- Texas TX
- Wichita Falls
- 76308
Moving Truck Rental in Wichita Falls, TX at Todds Fast Lube
(Distribuidor de U-Haul del vecindario)
4511 Call Field Rd
Wichita Falls,
TX
76308
Contáctanos
4511 Call Field RdWichita Falls, TX 76308
Services at this Location:
Location Hours
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
Horario especial
- 7/12/2021 - 7/17/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Wichita Falls, TX 76308
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
-
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
-
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
-
Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
Not charge me over the amount and accountability for your actions
MACK HENRY TANUM L.- Rating:
- 5.0
Great Service.
FARAI S.- Rating:
- 1.0
I got a dirty truck and they didn't have any dollies or moving pads so I had to go to another location to pick that stuff up and the low fluid light kept coming on when I drove
Robert N.- Rating:
- 2.0
They gave me fewer pads than I ordered and then Uhaul tried to charge me for them. They also couldn't get online right away to process my order so it took longer to check in then it should have.
Blake G.- Rating:
- 5.0
Everything was good
Terry P.- Rating:
- 2.0
Understaffed to handle customers. Took too long. Although my order was eventually resolved satisfactorily, I shouldn't have had to wait till they weren't busy with their other business. Also, they didn't have the pads and dolly I ordered and I had to go to another location to pick them up.
Lori G.- Rating:
- 1.0
The trucks were dirty, the first truck had mechanical issues (busted ignition was replaced but the steering wheel had a significant clunk and no parking brake) and was still dispatched. Both trucks were dirty inside the cab as though they had not been cleaned at all. The windshields were also dirty and had not been cleaned.
Jared H.- Rating:
- 5.0
Provide more information of required items upfront. Who caries a passport with them, and if the alternate contact doesn't pick up. Poor service, very displeased with u_haul!
Paul F.- Rating:
- 5.0
The Uhaul mobile check in through uhaul.com is awful. The service is slow and failed to work correctly. We had to go through the process with a rep at the pick up location. The pick up location was great. They were fast friendly and made it easy. I would highly recommend them! Uhaul, you have some work to do on your mobile no contact check in.
Josh B.- Rating:
- 5.0
everything was great
Charles D.- Rating:
- 5.0
Friendly customer service. Very accommodating.
Matthew S.- Rating:
- 5.0
Everyone we came into contact with was extremely helpful, patient and friendly.
John T.- Rating:
- 3.0
They did not have all the equipment I requested and they asked me to travel to another Uhaul store to pickup the equipment they were missing.
Andrew D.- Rating:
- 5.0
great attention and ease to get on the road
Michael P.- Rating:
- 1.0
Your self check in for after hours drip off wouldn't work and I had to wait 20 minutes just to pick it up, not a happy customer
Chani G.- Rating:
- 3.0
While waiting for equipment there was a female customer waiting for a state inspection service. There were several "F" bombs dropped in a conversation that should have been made in private. Restroom needs improvement. Otherwise, I received equipment in a reasonable time and pretty good customer service.
Alonso R.- Rating:
- 5.0
Great service and honest folks. I'd get my vehicle worked on here any day and rent a haul always from here. USMC/ISAF Ret.
MICHAEL P.- Rating:
- 5.0
The uhaul we rented was 26'. Was easy to drive. The Todd Lube Company was professional, courteous and helpful in every way! Appreciate their service to us.
Tommy B.- Rating:
- 2.0
Uhaul truck had a high RPM resulting in more fuel consumption and got charged for it regardless
Juan M.- Rating:
- 5.0
Wish they would explain all the charges before they bill you. I didn't need the extra insurance and they billed me for it. But I called U-Haul and the lady reimbursed be the 10 dollar charge. Thank you U Haul
RODNEY L.- Rating:
- 3.0
took money out be for i brought back.didnt tell me and i had to trace the withdraw down
eugene A.- Rating:
- 5.0
Did after hours drop-off and online return. Very easy to complete.
Cory N.- Rating:
- 5.0
The staff was fantastic and they helped load and connect the auto transport.
Gordon H.- Rating:
- 1.0
I had originally reserved the truck from a different location. For whatever reason they didn't have my truck so they were supposed to reserve one at this location. When I got there they asked me my name and I told them. They laughed at my last name and I could hear them making fun of it. The entire time I was standing there they made fun of me as if I wasn't there. I will NEVER do business with them again and I probably will not ever choose to do business with uhaul. I will try another company. I've never been treated with such disrespect in my entire life.
Candice K.