Dropping equipment off was the worst experience I’ve ever had with any rental company. I hope I never have to use U-Haul again. I will exhaust all other options before using U-Haul
James R
Hidden Lakes Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westminster, CO 80030
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Completing a reservation online / through the app and processing payment with all questions included would be nice like a contactless appointment and only picking up the key
Ayleen BI actually rented two different sized trucks from this location. ( 26' and 15' ) The 26' had not been completely cleaned out but was overall in good condition. The staff at this location was very helpful, knowledgeable and friendly. Pick up and check out was very fast and easy.
Scott SIt was confusing where I needed to go and who to talk to inside the store about checking out the vehicle. When I did find someone, they didn't seem to know how to go about the checkout process and had to shuffle employees around to find someone that knew what they were doing. The inspection checklist on my phone wouldn't let me upload more than a few photos and kept getting stuck. The vehicle itself was quite dirty on the inside - probably the dirtiest U-Haul I have ever rented - and it smelled of cigarette smoke. The gas tank was also VERY empty, to the point where I wasn't sure if it would even make it to a nearby gas station. It did run fine, and there were no shady fees or business practices on the back end, but the service and vehicle maintenance was severely lacking.
Derek CI just got my bank statement and you so have ripped me off for over $200 I'm a busy woman and I haven't had time to check my account but I do see i was greatly over charged and i need uhaul to refund what's owed back to me IMMEDIATELY!! OR im going to take further action!!!
Ruby V