Had no idea where to drop it off could not find office nothing clearly marked. There was a small u-haul sign on a fence so I assumed the office was there but it was not and the drop box is like 30 feet away got lucky to see it.
MARK L
The Factory
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in West Warwick, RI 02893
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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I understand the need to rotate trucks but when I choose a location I expect to pick up at that location. I chose this location because it's safe, clean, we'll lit and has a pleasant staff...but my pick up location was changed.
Debra MVery scary run down area, no other Uhauls around, I was about ready to call when I saw basically a stick with a U-Haul sign and drop box on it, I missed it the first 3 times I drove by! The drop off info on the app was fine, but I had to pay extra for late drop off because I couldn’t find it! I wouldn’t leave my personal vehicle there, I hope the truck was even safe there! (Yes, it was that scary of an area)
Sheila AApp was not working with return. Customer service very responsive but also unable to correct issue.
Thomas HContinue to provide awesome service
MELVIN M