only issue was upon arriving to pick up the truck another person was also reserved for the same truck, uncertain how two people were able to reserve the same truck and only one truck left at the location. Luckily the manager had my info, very happy.Teresa C.
Moving Truck Rental in West Roxbury, MA at Rental Depot
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en West Roxbury, MA 02132
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 4.0 Average Customer Rating
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Wash the cup holder holders.Arlene C.
The only issue I had with this location was that when I asked about how to pay tolls, I was told to just drive through and the tolls would be charged to my card by plate, but on the New Jersey Turnpike, the toll collector told me that was not correct.Margery S.
Problems with this location: -The slot in the key drop bin was not big enough to fit the key! The key was an electronic + pop-out physical key. -One staff I spoke to on the phone was unable to help due to poor English proficiency Good: -Other staff I dealt with over the phone were helpful, re-assuring, cooperative, and understandingElon G.
Very nice and friendly man . Very professional!!Barbara J D.
Best Location to use!Darra S.
Thank youmustafa C.
Very easy and quick check in. The van was in great shape!lisa H.
The staff were very friendly, helpful, and efficient. I would definitely recommend Rental Depot to others and use them again myself. (I rented a 9' cargo van for a day.).Keith M.
Brian at the counter was efficient and very pleasant. He made the process quick and enjoyable.Stephen M.
Our U-Haul had a headlight out, which we didn't notice until we were already driving through the night. These things should be checked before the U-Haul is picked up for safety.Emily N.
When I tried to use online check-in, the website told me that I needed to see someone in the store. The store was closed but luckily an employee was on the grounds. He was very nice and assisted me but the truck I had booked was not available. He did offer me a smaller van. He also told me that they don't usually book for pick-up after 4pm because they're not staffed so I'm not sure why I was able to book it online. The van I used smelled of cigarettes. When I returned the truck, the area was dark and not well-lit as it was 9:30pm as planned. I dropped the key without taking pictures of the van, etc because it seemed unsafe as I was by myself. The man who helped me was really nice but overall the experience was not up to standards.Alli S.
Very friendly staff. Made process easy and efficient. Would definitely return.Sheila T.
Fix website so that if this location is originally selected it doesn't record it as UHAUL Boston Somerville!Richard R.
I have rented trucks from Rental Depot over the years and they're great. They get you in and out quickly and they're friendly. You don't usually get that from the stand alone UHaul centers. (I've rented trucks many times from them because i need a certain size that Rental Depot doesn't have and some of those UHaul managers can be miserable)edward F.
This is more a critique of uhaul than of the rental depot but the fees should be included in the rental fee. I have no problem paying fees, I have a problem expecting one price and learning about a higher price after the fact.Steve L.
Maybe clean up the trash inside the truckLucas F.
Clean the van for the next customer. Food wrappers, grass clippings, etc. Also, oil service alert light was on and no windshield wiper fluid..Chris M.
Have rented from Rental Depot Boston before and always treated well!Chris O.
Renting a truck here was quick and easy, as usual. The people were efficient and helpful. The only thing that could have been better would have been to have packing materials available at this locationNoelle M.
easy! no complications.Daniel P.
The guys at Rental Depot, where I rented the U- Haul truck are great. They get you in and out very quickly and are very friendly.Edward F.
very nice place; staff was excellent and friendly.Stephen B.
Just a recommendation relay all charges to be incurred. For example: Boston CFF surcharge, environmental fee so that one knows the potential total amount. Would have rented just the same. Nice people at this location.BARRY D.