The 15' truck was advertised at $99 a day. That's what I signed for. Now U-haul says it's 29 a day okus $ 0.99 cents a mile! Turned out U-haul wants to charge me over $500 for a 1cday use of the 15' truck. Not acceptable! False advertisement is not a way to attract customers! Tried to contact customer service all day and no one but no one answered the phone. Tried Chat on the web. No one responded. Cancelled my card as a response to the rip off charges .JOSEPH R.
Moving Truck Rental in West Palm Beach, FL at MSS Petroleum of the Palm Beaches II
(Distribuidor de U-Haul del vecindario)
West Palm Beach, FL 33411
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 7 a. m. - 6 p. m.
- Sáb.: 7 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en West Palm Beach, FL 33411
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 3.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The truck I received was in good working condition. The cab was dirty and needed to be cleaned. The floors were dirty and the console had left over drink spills in the cup holders. The back of the truck looked clean but actually needed to be swept as there was so much dust and dirt on the floor that when you walked on it and stepped down it left black foot marks.Jim S.
This location has no business renting uhaul. They are liars and thieves. I am 47 and I have been using uhaul my entire life. I'll start renting from home depot from now on.Patrick D.
Truck was not at initial pick up location, had to be redirected to another one miles away. Pads and dolly were not included.griffin L.
Glad I was able to rent and return so easy thank youNANCY V.
The drop off location and process was a good experience. But because I was giving the direction to drop off the U-Haul at a location that no longer exists, was a bad experience for me and very bad business.MARVIN M.
Friendly, courteous, professionalMARJORIE E.
Called about being charged twice and the man told me am not listening and he is going to explain and hang up on me. He was so rude and arrogantMELISSA L.
Customer Service was terrible, not to mentioned the merchant overcharged me. My bank corrected the mistake and i will no longer be renting from uhaul or this location ever again.JOSEPH E.
Very professional staff. I would definitely recommend renting from this location all the time.CAMERONPETER W.
Pick up and drop off was very convenient, will be using this location again!JEFFREY C.
Worst service ever I really want to complain to get my money back!!!!!! I was charged for 4 days when I only used it one night. I filled the gas back and this guy said it was u see so I got charged for that. The guy there was the biggest jerk ever!!!! I will never go there again!!!!!TYLER G.
Thanks for the serviceCristian H.
Dealer called me and said reporting truck stolen very nasty atetudeI rent a lot from Uhal and sometime I'm late in returning but i get charged so I give Uhal buisnessJohn M.
Thank YouKENNETH T.
What is this charge "Rental Charge" for $59.90? That is in addition to the $29.95 Also being charged $14.oo for 2 furniture dollies. When I rented, the man said he didn't have any even though I ordered them. He said would credit me the $14.00. He didnt. i only rented 1 hand truck. It was a gas station that rented to me. He told me when I came back to replace the gas. Returned at $4:30 pm and sign on door "Had to leave emergency" all the pumps were shut down. But being charged extra for not filling the missing fuel myself. Please reply immediately Thank youScott S.
The pick up and drop off agents were fantastic! Also process was super easy and super fast.Sandra C.
We got a flat tire 10 miles in the beginning of the trip and got a flat tire. We called u-haul and was helped and fixed within an hour. Really proved to be helpful. Thank youJohn L.
The location is in strategic place. They have the truck ready no line to make. Easy to pick up easy to return.YARIEL P.
The owner was extremely nice, looking forward to using his business again.Steven P.
The truck was dirtyCarlos U.
Have the vehicles sanitized, in light of Coronavirus.COLIN L.
They stole our credit card number and used it at least 4 times for $100.00 each time at multiple gas stations in a 2 miles radius of the location where we rented the trailer the next 7 days after I made my payment. We file a police report and they are now under investigation.Alain P.
Find another location. This one is rundown and not as advertised at all. Truck kept rumbling like crazy whenever idle. Truck return was a nightmare. The lady that was there in the morning was gone prior to 3pm so I was left alone, forcing me to call customer service and made me late to other appointments I had in my day. This is a poor image example for uhaul and they should not contract out to this junkyard of a place. Unsafe and unprofessional. I deserve a refund for this experience and might never use uhaul again.VICENIO C.