Was charged wrongfully for wrong drop off location me milage .HEATHER S.
Moving Truck Rental in West Monroe, LA at ServiceMASTER of Northeast Louisiana
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en West Monroe, LA 71292
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
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Great service!Derrick R.
I ordered a dolley. they didn't have and was told to go to another location to get it.Lawrence Y.
This was not the location that I chose! I got email notification to pick up the truck at a location that I chose close to my home. The day of pickup I was told by that location that there wasn't a reservation in my name. I had even done the suggested pre check in to avoid a line. I was told that my location of pickup was changed to the neighboring city. I was pressed for time as is. I had to drive to the next city, pick up the uhaul then drive back to my home to load it. I called customer service and was told that I would get a refund of some sort. I was also told of a closer drop off location in the city that I was headed to. I was given the address and they lady at the pickup location even pulled it up on google maps. I got there later, already behind schedule and there was no drop off site there. I again called customer service and they said there wasn't one there. So I had to drive to another town to drop off the uhaul. I also haven't received any refund.Billy T.
Hard to leave in truck. Staff not knowledgeable about systemEthan D.
EXCELLENT CUSTOMER SERVICESERVICE M.
Critter was amazing!!! She went over and beyond for me to get a vehicle on her day off for me to close down my deceased fathers apartment!!! She needs a raise!lisa C.
Courteous, efficient, and helped during the rain.Kennon J.
No equipment I ordered was ready and on time upon my arrival. I ordered a dolly and furniture pads that I was promised would be delivered to me and it never was. I had to carry furniture minus these essential equipment pieces.DONOVAN C.
Brenda is to be commended for her service!WILFRED B.
They were nice, friendly, and informative. Was a pleasure and will definitely recommend them to others.ANJI B.
Helpful personnel. Very easy to drop off.DAVID D.
No improvement needed. Sales Person was outstanding!KIM H.
Brenda was GREAT!!! Highly recommend calling her to handle everything. She was very knowledgable and helpful and very people ordinated.JULIE C.
The truck had to be jumped off because of all the cold weather, I had wait 40 minutes for it charge before I could leave.JESSICA H.
First. My reservation was not available for pick up at time was told it would be. Area manager gave me a discount. Tried to drop of where was told and they tried to charge me an extra day. Hour and half later I leave the uhaul drop off location. Never again. Wasted money and time.MATT G.
Store personnel were very helpful in finding the best equipment solution and price for my needs. Very friendly and i will definitely use them again.JERRY J.
Everything was ready. Person assisting us was friendly and helpful. Couldn't have been better!ANNETTE E.
Brenda at the west monroe,LA U-Haul location was very helpful and courteous and I would definitely do business again. She had everything set up and paperwork ready for me to pick up the truck on my lunch hour.JEFFREY L.
Had new office personnel, but she was very helpful and was trying extremely hard to learn process. Will use this location for next drop off..MICHEAL E.
I left my key and a personal lock on the truck to ensure that the dollies weren't stolen over the weekend. I had to drive back out to the location to show the that they key was in the lockbox as I was instructedMark D.
Trashy bar across from businessDUANE A.
If you are going to guarantee rentals to purple through a reservation. Please be sure to have trucks at the site the customer asks for. My experience overall was awful because I was set back by having to drive to Monroe.ERICA H.
Location was closed both time we visited to drop off. Most locations are open until 6 pm, but not this one.JERRY M.