The online rental and pickup process does not work at this location!! I went through the trouble of completing the online rental process, but I waited at least 30 minutes to get the keys. The keys are not located as described in the app. They are not on the side of the counter. Customers must wait for an employee to get the keys. In my case, I had to wait for and employee to even enter the store and other customers to be helped before I could get my keys. No one was behind the counter for a while before other customers and I could be helped. By the time I complete the online process and go in to wait for an employee to get the keys, it actually takes longer than just going in and renting at the counter. The online pictures did not include damages that were currently on the vehicle. I had to waste more time taking photos that actually applied to the current condition of the truck. Thank goodness I actually took the time to review the online photos. The online rental process sounds like a great idea, but it is a complete failure at this location.
Alquiler de camión de mudanzas en West Lafayette, IN en U-Haul Moving & Storage of West Lafayette
¿Te mudas de o a West Lafayette, IN 47906? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul Moving & Storage of West Lafayette. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul Moving & Storage of West Lafayette
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde West Lafayette, IN.
Alquileres de vans de carga y pickup en West Lafayette, IN
Los alquileres de van de carga y pickup U-Haul en West Lafayette, IN son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en West Lafayette, IN 47906. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Very helpful advice on what vehicle and equipment to use, as well as what not to use.
In general, there are too many extra fees. What I thought would be a simple and easy way to move at not much cost ended up being much more expensive. But the facility I used had great customer service.
This truck was in serious need of repairs and should never been rented for an out of town move
Everything was good. I kind of wish the milage was a little cheaper.
The online part of the process could have been improved. It didn't explain my options well enough, which made choosing the right truck for my needs a lot more complicated than necessary. Everything in person was exceptional. Great employees, great equipment, great facilities. Made up for the clunkiness of the website and not so great experience reserving my van.
David Butcher makes the West Lafayette U-Haul Service and customer experience excellent.
Super fast, professional!
Go through available equipment like loading carts available etc. Dumpsters listed but no price and doesn't state free.
No dolly like I paid for.... complete disregard by employees... will never rent from this location again....
The uhaul computer systems were down. The local guys had to do everything manually and were happy to do it. But, it takes time.
The website reservation process is very straight forward and easy to use. When I arrived to pick up the rental, the front desk was very helpful and quick in getting me taken care of. Great experience!
Staff was very friendly! Keep it up.
Continue friendly, efficient and professional service.
The guy who helped me was very nice and did an excellent job.
Everything was great!
I did not get timely respond from U-Haul representatives when I need some help, and I hope you can add more the customer service in the future.
All good! Quick and easy, safety precautions in place. thumbs up for sure!
I'm a little frustated with the resveration system(not the with any one location). The time that customer selects on the site is not the acutal pick up time for the equipment. Its a preferred time. I would suggest make the resveration system based on when a truck(s) are available(specfically the time), not a preferred pickup time. I made a reversation to pickup at 8am, but was told I had to pickup at 10am (plus drive to a differnt location). Furthmore, I was told there were not trucks available at 8am. However, I went by the location the night before pickup and there were two truck( the sixe I needed) sitting on the lot.
good customer service and did not have to wait at all. Very pleased as this is the 2 nd time i have used this place.
They were overwhelmed with returns.
I made my reservation online several weeks ago. It wasn't until the night before that I realized the computer had changed my location to pick up. Everyone was very helpful getting this changed.
Mr. Butcher is a rad owner. He runs a tight ship. His employees are attentive to customer needs with a friendly and professional demeanor. Keep up the outstanding work!
I did 24 hour drop off which was pretty easy. There isnt much lot space so I was worried I was going to get in trouble for parking so close to the main road. The key dropoff box was in a hidden spot (different from where the online portal said it would be) which was annoying to find, but I didnt have any issues dropping off.
Customer experience was touchless and effortless. Well done!